This time I was lied to, hung up on, and had to leave car there for3 days. Spencer said there…read morewasn't a brake caliber for 2014 dodge van in Beaumont. Checked most part houses had it. Somissed doctor appointment which cost. Was told had to do brake fluid service which cost. Asked to speak to owner not available but would have him call, not. Would not recommend going there

We are here working at the Beaumont fair, we have traveled from Ri. Unfortunately on the drive we…read morehit a pothole, this is our first time here and had no idea where to go. LUCKLY we found this place, we need a new shackle and bolt. They were so friendly!!! Everyone was super helpful, offered us a ride back to our hotel and had it fixed right away!!! If you need ANY work done I highly recommend this place!!! 5 star service ALL around!!!!

Easy to find with plenty of parking. Every one we encountered were friendly, helpful, with very…read morepositive attitudes. They treated both shoppers and looky-loos with the same gusto. The store is bright, spotlessly clean, and well organized. Beautiful motorcycles and every bit of HD paraphernalia you can think of is sold here. Really has a nice time here.

I found a bike I was interested in but I live out of state. Alana was my salesperson of contact who…read morewas very helpful throughout this process and even though I did not complete the purchase , she was very honest and professional, nice to see someone with morals these days, I'm sure being a Texan helps! So if you're in the market for a new or used motorcycle, make it a point to stop here first, outstanding personnel

absolutely unprofessional service!! crooks also . I went to pick up my truck and it had the wrong…read moreshocks on it so I waited for that to be fixed. got home and realized my gorilla lug socket was not in my truck and a package of parts that I had in my truck were not there. I called and the young lady said that neither were there !! I drove back and miraculously my property was there opened and misplaced!! the owner was hiding and did nothing about the situation!!! avoid these crooks at all cost !!

It didn't take long for the mechanic to find the problem with my wheels, he give me a good price…read moreand he was totally correct on his diagnosis. I'm satisfied with the service.

Waited 4 hours for my tweeter speaker to be changed to then be told that the new one was broken…read morefresh out of the box. Why dont we check these things before wasting clients time? I grocery shop for my 3 kids every single time I have to go to this business because I know it is a day's trip ALWAYS and I want them to stay fed during our wait. This was a waste of my time, money, and patience today. You guys have me absolutely freaking fed up with the way you treat people who are not trying to buy a new vehicle!!! Do better for crying out loud, y'all are ridiculous.

Worst Dealer ever. Bought an extended warranty and they did not file the paperwork. Now they are…read moretelling me its my responsibility . I called the number they gave me and they told me i had to call back the dealership F & I department. Tried to call and i am just disconnected.

Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

This was the best experience I ever had getting a vehicle, never ant pressure to buy. They were…read morefriendly and knowledgeable. I would only recommend them to buy a vehicle from, unless you don't want the friendliest most knowledgeable people in the business. 5 stars for sure.

Most amazing group of people you could ever find. They made you feel like family. I wouldn't…read morerecommend anywhere else if you are buying a vehicle.

Every now and then, you come across a business that reminds you that goodness still exists…read more Johnson Shell & Automotive on Calder Ave in Beaumont, TX is that kind of place. For years, my family and friends have trusted this long-standing shop, and during my time in Beaumont, I've come to see why. They are honest, respectful, informative, fair, and really good at fixing cars, and more than once, they've surprised me with small but generous acts of kindness. One day after a series of repairs, I drove off and realized they'd quietly fixed something extra, just to help. No fanfare, just care. It turned an exhausting day into one filled with gratitude and delight. Thank you, Glen Johnson and your entire team, for your expertise, integrity, and heartfelt service. You make a difference, and it shows.

Wonderful courteous service. Complete brake job in one day. Car now drives and brakes so smooth…read morethat i am reminded of Johnson's every time i am behind the wheel!

On March 13th I had the tires replaced on my Suzuki Boulevard C50. The owner and his employees were…read morevery professional. They did a excellent job in a timely manner. I highly recommend this repair shop if you own a motorcycle.

Never take your bike here if you don't want it chopped. Crew couldn't find their own ass with both…read morehands and a map. "Custom" is a stretch.