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    Bartlett Cycle & Atv

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    21 days ago

    staff was so sweet and patient while I looked around ! Jessica was the best! thank you for the great wx today!!

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    Tejas Motorsports

    Tejas Motorsports

    3.1
    (30 reviews)

    I have never had a worse experience with a dealership…read more I purchased a brand new CFMOTO UFORCE U10 Pro XL from Tejas Motorsports in mid May. Since then, it has spent more time in the dealership's possession than in mine. This latest visit alone has lasted nearly 30 days. After almost a month, I was told the problem was corrosion and rust that simply needed to be cleaned off. A brand new machine with corrosion causing warranty issues is disappointing enough. What's completely unacceptable is that I've now been told my UTV has been repaired for over a week, but Tejas Motorsports refuses to release it because they are waiting for CFMOTO to reimburse them for the warranty work. That is not my problem. I paid for a new machine, not to become collateral in a payment dispute between a dealer and a manufacturer. If Tejas Motorsports cannot or will not release a customer's paid for vehicle because they are waiting to be reimbursed, that is a serious business problem and customers should not be the ones paying the price. Communication has been poor from the beginning. I've repeatedly had to call for updates, and no one has taken ownership of resolving the situation. At this point, my brand new UTV has spent more time at Tejas Motorsports than it has with me. I regret buying from this dealership, and based on my experience, I cannot recommend them to anyone.

    First of all, whoever the manager is at this place needs to seriously work on how customers are…read moretreated. I came in to let them know about a broken part on my bike that was not damaged when I dropped it off for repairs. Instead of listening to my concern or trying to help, I felt completely dismissed and laughed at while trying to explain the issue, which was extremely disrespectful and unprofessional. Whether it was because of my accent or something else, I was made to feel like I wasn't being taken seriously. I went there to tell them about a broken part on my bike that was not damaged when I dropped it off. The bike came back from repairs with a problem that wasn't there before. Instead of listening to my concerns or trying to help, they laughed in my face while I was explaining the issue. Sorry for my accent, I guess. They made me feel like I was stupid or that what I was saying didn't matter. I told them I would bring the bike back so they could see the problem for themselves. After making the trip back with the bike, all of a sudden they were "closed." Funny how they were open when I pick up the bike, but when I showed up to have them look at it, nobody wanted to deal with it anymore. The whole experience was disrespectful, unprofessional, and frustrating. You expect quality work and basic respect. Instead, I was laughed at, dismissed, and left with more problems than I started with. Let me not get started on the part that was broken it look like they try to glue the piece back , which it wasn't like that. If you're thinking about taking your bike or anything else there to get fixed, I'd think twice. Based on my experience, you might end up with more problems than you had before. Customer service was terrible, accountability was nonexistent, and they clearly didn't care about making things right. 0/10 service guess you have to be white to get good service

    Bartlett Cycle & Atv - motorcycledealers - Updated August 2026

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