I absolutely love this place!!! Great people and great repairs at a fair price! Not only do they repair old radios and electronics, they have a selection of radios/electronics in store. read more

My experience for what it is worth. They took $100 upfront for bench fee and promised to hear back in 2 weeks. Well, after 4 weeks, I called and they finally did provide a quote for the repair of my previously working deck, specifying the repairs & calibration, that completing them would be straight forward, and that my deck would be ready for pick up in about 2 weeks. Well, after, almost 3.5 weeks of waiting, I called to check in. They explicitly said, "Oh I was meaning to let you know. We can't fix your deck anymore. We ordered a wrong part and can't find the correct one, and now can't fix it. We're sorry you brought us a deck that is in too poor of condition to be fixed. You can use the $100 toward buying a another product in the store". This is a nightmare. I feel blindsided and cheated. read more

Extraordinary service. My record player has been playing slowly and I tried every DIY solution on the internet and nothing was working. Northern Audio fixed it in 15 minutes at the store and I left with a functioning and tuned up record player. Highly recommend and will return if I have any future stereo/record issues. read more

I was visiting my terminally ill brother up north recently. He began talking about his record collection. I suggested he break some albums out. He shared that his GE Mustang turntable was not working. I asked him if I could take the turntable to an audio-hifi-doc for him. Fast forward to today. I called Northern Audio and spoke with Scott. He invited me to bring the unit in. As Scott proceeded to diagnose the unit he pronounced that the motor was frozen. Scott took the unit apart right there on counter and lubed, cleaned and was able to free up the frozen motor! He installed a brand new needle. He demonstrated that unit was working. Scott charged me cost of needle; refusing to take anything more. He shared that the unit could stand some additional cleaning, lubing and replacement of some internal rubber parts. I decided to postpone the additional work and take the unit to my brother to see the smile on his face. This unit playing some of the old records will be therapeutic. Scott had me take a brief video to share with my brother. covering the fine points of this old units' operation. Scott then told me to bring the unit back with any concerns. I would Highly Recommend this business. I will be sharing my experience with friends and family too. Questions? Call me 248.917.1575 Don Hinkson read more

Just have to do a special shout-out to the very knowledgeable folks at Northern Audio Service in Madison Heights MI. Mike , Scott, Mark, and Andrea were all great to work with! We have a mid century modern, RCA Stereo Console that needed a little attention. We found the Northern Audio Service on the internet. After talking with Mike, we removed the changer and took a road trip from South Bend IN , little bit of a ride but, no problem as we didn't want to mail it. Scott, the RCA expert repaired the changer to better than new service! We are now back to enjoying our Happy Hour, listening to our Classic Vinyl! Thank You so much ! read more

Took my s Sansui receiver in Mike told me price an when it would be done. Got call a week early it was done . They fixed everything we discussed an it sounds an plays like like new. If you need audio work done this is a must. Everyone that works there loves their job ( at least that's what I see ). I will not go but to here for all my needs . read more

Great employees fast service highly recommended to a very nice job on older equipment

I had Northern look at a Fisher 500C amplifier that I picked up at an estate sale. I paid for their diagnosis, and after a couple of weeks they said that it needed "every tube replaced." I found that odd as that is very rare. They estimated $1000+ in repair, and the gentleman acknowledge that it probably wasn't worth it. I took the receiver to a location that specializes in guitar amplifiers and vintage tube amps. The gentleman charged me $350, and said that only one output tube needed to be replaced. He said it was actually in excellent condition and just needed some diodes and capacitors replaced, along with a selenium rectifier. The receiver sounds absolutely wonderful, now. I'm glad I went with my gut. Just took my McIntosh amp to the same gentleman. Steer clear of Northern. read more

Experienced friendly owner,set up my turntable for a fair price I couldn't be happier!

I arrived at this location at 4:20pm with vacuum and I'm writing this review at 4:32 with vacuum in trunk. He was super nice and very fast. The price was also reasonable. It end of up being my belt and he replaced it for me. Thanks I greatly appreciate it read more

Northern Audio Service - Such great service - Electronics Repair Near Me - Madison Heights, Michigan

Looking for a turntable needle, Northern Audio Service was the only ones that carried it in the area.... The owner's personality only made the trip better. read more

After a year with a Sony tv it decided to stop working. Manufacture won't warranty so I had no choice to have it looked at. Best Buy was 150 just to look at it and Northern was half. Right off the bat they were accommodating and quick to diagnose. Even though they could have made money on the repair he suggested I buy a new one because it wasn't worth the expense. They were very honest and suggested I keep the tv because he would continue to look for a cheaper part. Definitely recommend! read more

They got my grandparent's phonograph working and we enjoy playing old LPs on it. Terrific shop!

Had work done on a British Arcam integrated amp with left channel out. Technician KENPAL brought my amp back to life. Thanks so much, this is the place to get your high end audio repaired. read more

Super nice, helpful guys who know what they're talking about, my vintage record console would be useless without them!

Not a fan of Northern T.V. I've had multiple bad experiences with this repair shop. The first time I declined their repair after paying their hefty diagnostic fee. I should have never gone back with a second item, because it turned out worse. I don't think they are dis-honest...but in my case they failed to repair my item despite assuring me that I was "good to go" . They over-promised and under delivered. My repair turned into a bad investment. They were unapologetic and kind of rude to me when I questioned the big labor charge...especially since the item did not work properly as promised. They dont have to worry...I'll never be back read more

I've found a small part of Mayberry. Mike, the owner couldn't have been nicer. We talked for about an hour. I felt like I was in the Mayberry sheriff's building or Floyds barber shop. Just nice, fun interesting men. I gave him a 1950's Electrolux vacuum for repair thinking like so many others, no...can't do it. Mike smiled and said, Oh yeah, no problem! Only to bring out a matching fan from the same era and the same color. Weighs a ton! I know 'cuz he had me try to lift it. I will be taking everything I can to Northern. I wish they did cars, refrigerators, bikes, doors, desks, teeth, skin grafts, vision, ex', mortgages, roofs, lawns, pools. Won't hurt to ask. Kate read more

I called Northern Audio Service because I needed a needle replaced on my turntable and told them that I do not know how to do it myself and am high risk, so they wore a mask and showed me how to replace the needle outside in my trunk. Very polite, knowledgeable and helpful. read more

Owner was so knowledgeable and friendly. Brought an old zenith turntable in and they got her running perfect. It was quick and super easy to pick up and drop off. They were very transparent throughout the whole process. The gentleman also suggested an amazing breakfast joint down the street. Great experience. Would highly recommend. read more

Very helpful. 50" Panasonic plasma broke after 4 years. Called the Northern team to understand the estimate, cost and timing. They walked me through the potential issues they've encountered in the past and provided a quote depending on a couple of different scenarios. I would definitely return the Northern. read more

I had issues with my dyson. When I called dyson they were no help. BUT thankfully I found this place and got the chance to meet Mike, seriously nicest guy around! Looked over the broken part for free and guess what? ITS WORKS! Saved me money! I would def recommend this place. Seriously such nice people!!!!! read more

For a small, little shop in a strip mall - N.T. & V. is BIG on service! Mike listens, Mike cares and Mike fixes issues.

There's something so refreshing about getting something fixed instead of buying new. When my Hoover wasn't working on my carpet, I thought about getting a new one, then decided I'd rather see if any place can fix it. After reading Yelp reviews, I dropped my vacuum off, within a half hour they called me with the problem, and it was fixed in a few days. It was a little pricey than others ($65) but I'm happy to support a small local business, and use what I have instead of buying new again. read more

My LCD TV stopped working after a power outage. I brought my TV in for service. the wonderful people working there advised me to return to cost-co . They saved me so much $ by being so honest :-) read more

Looked hard for a place to recone and replace gaskets on some of my old but gold speakers. This company was reasonable, did a good job and was on time read more

I have been taking my household electronics to Northern for service and repair for approx. 10 years and they have consistently treated me politely. They are professional in their service and fair in their pricing. They'll give you good advice upfront if you are not sure which way to go in spending money on repairing something or getting a new unit. Case in point, 3 yrs back I took in a Sony surround sound amp in to have them look at it, the center channel was cutting out. They told me what the cost would be to troubleshoot the problem and that it would be applied to the repair should I choose to have them repair it. I asked for their opinion, they estimated it would run approx $115 to repair. It turned out to be $105 and they tuned up a number of other small issues that has it working and sounding better than that amp has sounded in years. FYI...Northern's new location is a little tricky to find, keep a sharp lookout though and you'll have no problems seeing the shop tucked back in the corner of the strip mall. read more

Brought in a pair of JBL 15 inch speakers out of a $6000.00 of JBL Sovereign speakers for a Reform looks horrible glue everywhere has one glued on top and one of bottom of woofer says it doesn't look pretty but will work not even centered Mike should be ashamed going to take him to court wish I could post pictures looks horrible read more

I would not recommend this repair shop to anyone. I had my unit in for a problem with a Audio Research Preamp. They say they repaired the unit. When I called and told them it still had the same problem, Mike gave me a line of ........ disinformation straight out of the book of my fault. Unit still needs repair, I would like to know who can do an honest repair these days? Do not go there you have been warned. read more

If I could give 6 stars I would gladly do so. I had largely given up on finding a quality repair shop for my vintage audio gear until an old friend, a true audiophile, turned me on to Northern. As it happens, I was in a tough spot and needed an older B & K amp fixed for an exhibit I was hosting. From James at the desk, to Mr. Mike the world's best story teller, to Ken the guru doing the work...all I can say is they came from Heaven for me that day and I had the amp back and fixed in 3 days and it works better than ever. The longevity of this shop is not accidental, these guys have the knowledge & skill to fix anything, but more importantly, they have customer satisfaction as their overall guiding focus...a refreshing and welcome thing these days. Bravo! read more

Mike and his guys at Northern TV are fantastic. Took in my stereo receiver and turntable for some minor repairs. All staff were super friendly and repaired my audio equipment promptly, within two business days. They are a little pricey, but this is definitely a quality establishment and I would recommend them to anyone. read more

Northern Audio Service - Electronics Repair Near Me - Madison Heights, Michigan

Very friendly and knowledgeable staff. I would recommend for minor turntable repairs!

I've already reviewed Northern a couple of years ago, but I wanted to throw more credit their way. Our Dyson cordless was on the fritz and not only did they fix it - for a super reasonable price, of course - they made it work better than it has since it was new out of the box. This place will continue to get my business for years to come! read more

Mike and crew do a great job! I took my old movies in and they put them on DVD. They also helped us with our temperamental vacuum cleaner. There is a reason why brick and motor stores will survive- and these folks are a fine example. This place is cool for cats!!!! read more

Superb work, great rarities to buy, prices reasonable will definately keep coming back, not hard to find, good hours.

This place has been in business for over 50 years, and you will soon see why it's lasted once you meet the owner. If you come in in the mornings you can enjoy a cup of coffee with a crowd that has been enjoying their morning cup and a little TV together for decades. Prices are very fair and you just can't beat the personalized and speedy service you get here. They sell used TVs, VCRs, some stereo and vacuum equipment too. One of the best services is that they copy 35 mm slides, photos & home movies to DVD Lamp cord repair. We converted a bunch of VERY old stuff and can finally watch it on DVD. It was a real treat. read more

They may know what they are doing, but, they are way over priced. I have spent more money taking some of my units elsewhere. I would not recommend. read more

Northern did a great job diagnosing my large screen TV that I bought from Costco. Unfortunately it was beyond repair. They even helped me with the extended warranty claim. Good guys to work with! read more

Mike at Northern TV is great. I brought in my vacuum for repair and the fix was so simple he didn't even charge me. The whole exchange took less than three minutes. He was even willing to refer me somewhere to have my A/C unit fixed since he doesn't work on those. I didn't know places like this still existed and I'm happy to know they do! read more

This business just relocated itself to Madison Heights, Michigan. It is in a strip mall on John R between 11 mile and 12 mile. I would definely go back and get my vaccum serviced. First off there was many issue with my vaccum cleaner, but I just needed a belt replaced. We dropped it off and within the same day, Mike called me. He was very friendly and identified items that needed fixed and the cost; nevertheless, he did state, that since the belt was fixed, it would work just fine. I felt this showed how honest his business was and not out to take all my money...LOL....When I went to pick it up, the wheels were not rolling very well. He immediately took it to the back and did some adjustment & tada....Good as new!! If you need your vaccum fixed or just need a new belt. I would trust them and he was very reasonalble. He only charged me $10 bucks to change the belt and it looks like he wiped down the vaccum also. I will definely be back and will support this business with any other vaccum needs. :) read more

I give them 5 stars for their electronic work. But, 0 for care and handling: Mike brought my vintage stuff out and banged it down on the counters (not the rubber pads!) like they were trash. This was after I had expressed concerns about everything. One of my things came back with external damage like it had been to a gig. read more