No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

My GE front load washer had a small leak from the rear of the machine. I called JP and he came out…read morethe same day. Did some adjustments on the washer and said it was fixed. I used my washer that day and it flooded the room it was in. Called JP back. After 2 months and 3 different parts he said it was fixed. Less than 2 months later the washer started leaking the same way it was before. There were several no calls no show incidents and he was always late when he did show up.

I live quite far away, three hour drive to find a expert to fix my Tv…read more I brought in a piece of history that has been in my home (not working) for my entire life so far, I bring it in and the gentleman working here is genuinely pleasant to be around, kind, professional, spoke kindly to me and told me exactly how it was going to be the moment I got there. The Tv is now sitting proudly in my room with multiple things connected to it and I'm in love with how it looks, Its a unicorn and I haven't found another like it, better yet the board that was replaced is now in my room for the future in case other components need to be fixed. Best service I've gotten from an electronics expert, the man wanted to see it work too, and I wasn't bled for the service, completely reasonable, downright cheap compared to what I feared.

I want to add a 5 strar review to Mr Beyer and his shop. I…read moream Tyrone Starks and he restored my Pioneer Cassitat 100 AM recorder after I have not used it in over 8 years. I kind now listen to the music I came to love when I was a bachelor in waiting.

What was the most frustrating thing was the fact that they had to order a part, and it took nearly…read morea week to get there. Bros: you work 20 mins from MicroCenter... There's no reason why you guys don't have an account with them and can get parts way quicker. I get you want to make your 600% markup on parts but to have a customer wait a full week for a part that microcenter had available for pickup same day is insane. And when I offered to go get it FOR you, you say that you don't allow that... won't come here again. Just bring your stuff to microcenter

I came in to fix a deeply chipped phone and was worried that it would take longer than a day, even…read morethough I had a flight the next day. I came in, they talked to be about insurance which helped me know what I had access to and was super helpful, they checked the price with me before checking that they had the parts, they found the parts, and gave me an estimate of 2-3 hours. When I came back I did have to wait in line a bit, but it was worth it because my phone was fixed and completely back to normal. Great service and amazing work.

RYAN was AMAZING and I am so grateful for him, the Troy Store itself, and the ease of getting my…read morephone fixed. Just phenomenal stuff everuone and I will tell all my friends about you guys and your great service to help us when we are in need of it. Keep up the great work

Very good work done here. Cleaned my phone, saved me alot of…read moremoney. Provided excellent service. Answered all my questions.

I had my phone repaired here today and now my phone is damaged. Initially, Anthony seemed pretty…read morenice and genuine. He did the repair work and after I picked the phone up, I noticed that the Face ID did not work. I gave him a call and he explained that he 'forgot' to tell me that the Face ID would no longer work because 'that's just what happens' when the screen needs to be replaced and the senor is damaged. I wasn't too happy about no longer having Face ID, and that should definitely been a conversation at the time of repair, but I just accepted it as it was. I also made him aware that the screen was lifting on the left side in the middle, so much so that it was noticeable from the side and from the front when looking at the screen. I was told that I could bring the phone back to the shop to have the lifted screen repaired. Once I arrived at the shop with the phone, he took a look at it and said 'oh yeah, that's just how these aftermarket screens sit'. There was also a light showing through in the bottom corner of the screen, and when I asked him about it he replied 'yeah, that's just there because it's a new screen but it won't hurt anything'. There were no lights showing through before my screen was fixed. The screen wasn't even broken, it was lifting at the top. I was also told that even if he replaced the screen, it would still be lifted because there was nothing he could do to fix. IRONICALLY, that was the very last screen that he had in-store to fit my phone, RIGHT! He then argued with me that he'd been doing this for 10 years and no one EVER complained to him that the screen was lifting, despite him also saying that all of the after-market screens sit this way. He acknowledged that it was uneven and lifting, but refused to admit that it was a quality issue. He made it a point to tell me how this screen was better than the one I had before. I'm not required to be grateful for a low quality repair job that I PAID for, especially when it's given with poor customer service. Just because it's better, doesn't meant that it's acceptable. I was told that it was my opinion that my screen shouldn't be lifting and that the screen shouldn't sit that way on the phone. I can only speak for my experience here, so if anyone else has had luck with this business, good for you. I was not so lucky. He's very nice when you meet him, but if you have any issues with the repair he will try and gaslight you in to accepting subpar work. He said that all of the aftermarket screens fit my phone that way, I've had my phone screen repaired before at another location and I've never had this issue. I don't recommend this business. Find another business or you'll have to have it replaced twice like me.

Needed to repair the screen on an iPhone I was trading in for my teenager to upgrade. Super…read morereasonably priced (about $80 for an iPhone 11 screen). Work was done well and quick. The tech was friendly and pleasant as well. I will definitely go back for future phone repair needs.

The service was great. The turn around was quick and prices were reasonable. I would definitely go…read moreback.

Several weeks ago I switched phone service from AT&T to Verizon. Something happened during the…read moretransfer of data and they told me to go to the Apple Store because they were getting close to the security freeze. Apple told me to go to Comcast and see what they could with the password. In fairness, Comcast came closest unfreezing the phone but it still wasn't right. I took into Cellular Repair Center and within twenty minutes Ken had it back to normal. There was no more running around for me. Thanks, Ken.

The staff is absolutely amazing, going above and beyond to make the customer happy. They were…read moredefinitely not standoffish like other record stores can sometimes be. Their prices are on point, some even on the low side. The atmosphere was inviting and appealing. For a small store, thought they had a good selection, covering all genres. They listened, offered recommendations, and were just a pleasure to do business with. I will definitely be a repeat customer.

The first time or two I drove by this shop I thought it was maybe a 'private' club or possibly too…read moreexpensive to stop in. Finally I ventured in and boy was I surprised. Small shop with a small selection of vinyl, but it was all pretty interesting, priced well (sometimes too low!) and I can't say enough about how nice the guy behind the counter was. They bill themselves as 'hand curated' vinyl, which basically means they'd don't stock a million copies of that Elton John record you don't want. They have all the basics that you'd expect, but also plenty of higher end 'finds' that might tempt you to drop a little more coin than you planned. The shop also sells some nice high end audio gear as well. Mostly, this place is about the experience. The owner is a designer and it shows...the layout and feel of the place is awesome. It's small, which is a good thing IMO, and the lighting and layout of the place feels wonderful. Do yourself a favor and stop in next time you drive by...it's just down the street from Solo Records, so you're already driving past it anyway....