This was a great location. They have a little bit of everything medium grade tools. Nothing super high end but overall you can get good value here. read more

I purchased a generator from Northern and the whole staff was extremely helpful in getting me setup with everything I needed to use my generator. Even helped me start it for the first time. First rate service. read more

A place to get heavy tools and specialty tools not normally found in HD and also a lot of tools/hardware that HD sells. The service within this store is definitely not as good as any HD I have been to. The selection of equipment is mainly from Chinese distributors (I know this is common nowadays, but 90% of the store is really questionable). I would only come here if I needed something HD does not sell. read more

Have been a customer of Northern for a while But this past visit left me questioning Northerns business practices. Purchased seven items , and five of the items rang up prices higher than was labeled, 2 of them $5 over listed price and 3 at $3 over the listed price !! That's $19 I was about to be over charged! ! I could understand 1 item ....but 5 ??? Shady !!! How many people assume the price they are being charged, is the listed price ....... Have attached picture of receipt Notice ...incorrect sign label !!! Buyer beware! ! read more

Northern Tool + Equipment - Hardware Stores Near Me - Miami Gardens, Florida

Horrible customer service!! Called twice, put on hold until it hung up, called to see if my boots were in, told me they were, went down there on my lunch break, got there, told me wrong person, went back the next day after i got a call telling me they were in, stood there for an hour, then tried to ship them to me!! If you want something ordered, Dont go here!! They are not helpil at all! Will never go there again!! Horrible customer service! read more

Received help from Dennoris, he was extremely patient and answered all my questions regarding a trailer purchase. I ended up buying the trailer and Dennoris helped me pick all the extra accessories, jack, tie downs, and coupler lock. Glad he helped me and hope he gets the recognition he deserves. I like the fact that he came outside and even got a little dirty just to help me out! read more

The 2 Northerns of Miami make me think of the age old question, what is more important: product or service? The Miami Gardens Northern has the better people, nicer, more knowledgeable, willing to help. They also have the smaller store, less selection and less organized. The southern Northern has just had a complete make over. The store is better arranged, and a much larger selection; but they still have the same problem as before, the people. You get a feeling that you are bothering them everything you ask a question or try to pay. read more

Worse equipment store ever customer service had me on hold for 33 minutes! I was looking for a pallet jack and called in before I was on my was during this call Harry the manager said give Him second to check. He left me on the phone for 33 minutes. There was no pallet jack in any area code around me but the internet and Harry said they have in stock and for me to come to the store. I explained to Harry that I love 1 hour away so I take the drive only for that same Harry to tell me we don't have they were out of stock unorganized very I missed out on work and I wasted a lot of gas. Harry didn't care that he told me his store had something but really didn't he did not care that he left me on hold for 33 minutes he told me and my partner we are no welcomed and to look else were this store is very racist they take care of the Spanish people first and save the food stuff for there family's that come and shop there read more

I've read some of the reviews and are similar experiences as I had recently. I ordered online some tool bits, order went through and got a confirmation email. Checked my credit card and there was a pending from NT. After ONE MONTH of not receiving my order, I contacted CS with my order number. They said they had cancelled it but never notified me. Also that I could buy it again, but paying more than TWICE than I had payed! I complained and they simply answered "we can modify our prices whenever we want". SO now they have all my information to SCAM me with their junk mail, also my address AND my CREDIT CARD information to sell to hackers. THIS JOINT SHOULD BE SHUT DOWN, STAY AWAY FROM NT LIKE THE PLAGUE!!! read more

Bought a Powerhorse generator at the Orlando location which now I know was used when I bought it. This location refuses to honor the warrantee for a new generator with a bad carburetor and dead battery. Left message for regional manager and also filed complaint with BBB. Will be contacting corporate office to complain read more