I stopped by Gopher Ace Hardware specifically looking for gopher traps - seemed fitting, right?…read moreAfter all, this is the Gopher State! Unfortunately, they didn't have any in stock that day, despite my hopeful pun. But what really stood out was the effort the staff put in to help me. They didn't send me on my way; instead, they took the time to check the back room, just in case there was leftover stock that hadn't made it to the floor. When that didn't pan out, they didn't stop there. One of the employees pulled up their online inventory system to see if it was available or if other locations might have them. This kind of proactive service is what makes Ace feel like the helpful neighborhood hardware store it's known to be. Even though I left empty-handed this time, I left with a positive impression. As you can see from my photo of the store interior, their shelves are well-stocked with a wide variety of hardware and tools. While I didn't get what I came for this visit, it's clear that on most days they'd have what I need--or at least be willing to help me find it.

I think this place gets intimidated by black people. Judging from other people's reviews and my own…read morepersonal experiences here, I will never come back in-spite of the best selection Ive seen. I felt escorted out. They wouldn't let me shop around. I am an Electro mechanic and auto mechanic. I need tools. I'm always shopping for tools. But I guess not. I asked for an allen set and he threw a random set at me. I couldn't even compare the options. I am going to report this place to bbb if they're even accredited and shop at lowes or menards.

Incredibly smooth in and out. Had a knowledgeable gentleman in the screw aisle I needed get me in…read moreand out within 2 mins. Kind staff!

What a great hardware store the service is outstanding, sure beats the big chain stores. This will…read morebe my new go to place when I have a hardware need. Thank you for the great service.

Just got my new washer & gas dryer. No scratches or dents on either. The delivery came within the…read moretime frame specified & they were able to install it very quickly. And they removed my old units. Very affordable for the units, delivery, installation & disposal of my old units. I would absolutely recommend them to everyone. They met all my needs. Thank you Appliance Outlet Center !!!!!

Went in to get a washer and dryer. Told the guy what I was looking for, he showed me the first set…read moreand it was exactly what I wanted. I wish I knew his name but he knew SO much about washing and drying clothes! The washer has a dent on the corner and I can't see any imperfections on the dryer. They had A LOT of options. I just wanted something somewhat simple. I was in and out in record time. Got delivery scheduled for a week out. Love my new appliances!

Walked in and immediately had great service from the man working. He asked what I needed and found…read moreit for me right away. I was in and out in just a couple minutes. Really great customer service & nice selection of products!

I was so disappointed when the UPS slip on my door stated that my package was delivered here (it's…read morea UPS Access Point). I like to shop local, but I had already resolved to stop shopping here because of poor customer service on multiple occasions. I tracked the package on the UPS website and saw that it was delivered the previous day, and I called to double-check that it was actually there before stopping by. The guy who answered the phone couldn't have been less interested in helping me. It was evident right away that he felt like checking for the package was a huge inconvenience. He left the phone to go search for it WHILE I WAS STILL TALKING, describing what it should look like (excuse me for trying to be helpful), and asking if another undelivered package also happened to be there. He came back to the phone and said he didn't find anything. I walked over shortly afterward and explained to the same guy that the UPS tracker showed that one package was delivered there the day before. Long story short, he found it and explained that he didn't see it initially because he was looking for the other one I described, and he grumbled on and on about how this store "isn't a UPS." Try ACTUALLY LISTENING to your customers when they're speaking to you, and you won't miss key details. And a business currently has to apply to become a UPS Access Point, so you can save all that grumbling for your manager. I didn't want to come here to pick-up my packages in the first place because of EXACTLY THIS kind of shitty customer service that seems to be the norm here. Yes, it requires additional time and effort, but one of the supposed benefits of being an Access Point is its potential to increase foot traffic (and ultimately, sales)--but I will go out of my way to shop elsewhere because I'm beyond tired of the misogyny and condescension.

Was great from start to finish. No delivery issues. They were great, especially if you want a deal…read moreon an appliance

Both my daughter and I purchased appliances for 2 kitchen remodels a little over 3 years ago…read more PJ's Appliance has a Very good selection and amazing prices! Last week the LG fridge I purchased stopped cooling. I called a repair service to have it repaired. Repair service "fixed" my fridge - but in the end I was out some cash and still had a fridge that wasn't working. I called PJ in an effort to find another service tech to look at the fridge. Instead PJ said to come in and he would help make it right with a good deal on a different fridge. Purchased a new fridge this AM. PJ worked with me and i bought another fridge at a great price. It is refreshing to find a company that will stand behind what they sell. He owed me nothing as I knew that I purchased scratch and dent appliances and any warranty that might have existed had long expired. Great experience buying there - highly recommend!!

I share the same good thoughts as some of the other comm-enters. I don''t know how great their…read morecustmer service is because you don't need to use them. I was searching for something, the Sun Parasol Mandevilla's, most inline sites did not even carry them. I found what looked like would be beautifulul, but being very skeptic about ordering plants online (I like to go to the nursery and pick them out myself) I went ahead and ordered 4 Sun Parasol Satars and Stripes Mandevilla's. WOW!!! What a wonderful surprise to receive all 4 in great condition. I really could not have picked anything out any better. So convined am I of this companies quality and care, I have since ordered 6 more of this variety, but a different type. This has been one of my best online finds. This is apparently a family run company in Indiana/Minnesota - right here in our great ole US of A. They have saved me a trip to Brazil to get these plants. I am sure their customer service folks are bored, as they don't have anything to do. Everything has been carefully cared for up front. I wish this wonderful company all the best. They are GREAT! Thanks again Garden Harvest ! Best, William

why did this place close??? excellent service and great products. they will definitely be missed by…read moreme.

Chris A. and Gopher came through for my family, working hard to make things right for us (full…read morerefund) after a distributors' product malfunctioned in our home.