Stopped by Autozone this morning for a couple of things and had a very good experience at this…read moreCovington location. Devin helped me and he went over and beyond what it took to make sure I got the right stuff. Much appreciated! I will return!

I woke up and had an appointment to take my motorhome in for service but it wouldn't start. I tried…read moreusing the jumper cables I use for my car but it still wouldn't start. I was told that I needed something stronger to jump it. I walked in to this AutoZone not really knowing what I was looking for. I described it but I'm not great with terms and use the word thingy a lot. I was directed to a jump box and the right size jumper cables. Since I am looking at getting a bigger motorhome, I did get the big boy version. He was very helpful in assisting me.

I went to your store today to get some advice on why my signal lights are not working all the time…read more Cody at your facility on Collins Boulevard went above and beyond to help me solve this problem. I am a 77-year-old woman that lives alone so I have no one to help me. Gives me faith in people and that there are good people in this world. You will be my go to place for all of my automotive questions and needs. Thank you Cody!

Knowledgeable and friendly staff, helpful. I've repaired ball joints, alternator, water pump and…read moretiming belt with their help. They have the special tools when needed.

Excellent service every time I go in. Helpful and courteous staff!…read more Attention to detail was spot on.

I was very disappointed with my recent customer service experience with Mercedes-Benz of Covington…read more When I initially called, I was placed on hold for an extended period of time--well over five to ten minutes. When the representative finally returned, I explained that I wanted to schedule a service appointment and was transferred to another person. Unfortunately, the experience did not improve. While providing the information needed to have my vehicle serviced, the representative came across as rude, impatient, and rushed. I felt as though I was an inconvenience rather than a customer attempting to do business with the dealership. For a dealership representing the Mercedes-Benz name, I expected a much higher standard of professionalism, courtesy, and customer service. The quality of a business is often reflected in the people customers interact with first, whether over the phone or in person. I strongly encourage Mercedes-Benz of Covington to evaluate the customer service experience being provided by its staff. Employing knowledgeable people is important, but professionalism, patience, and courtesy are equally important. Experiences like this leave a lasting impression and ultimately influence the reviews and reputation of the business. Unfortunately, my first impression was not a positive one.

They are straight up (way different from the last shop in Picayune- HRH) great quality wok. Highly…read morerecommend them.

Very good guys to work with. Very impressive shop facility. Clutch master cylinder, and slave…read morecylinder replaced, and all fluids drained and changed.

The employees are rude ,they give you the wrong parts knowing you cant return them . I will never…read morestep foot in this crappy business ever again and would recommend no one else spend there money there .

they don't know anything you're asking for unless you put it in the most simplest terms for them…read more Even then the crap they gave me was wrong twice. Oh and the old man is rude as hell don't know his name.

Every time I visit, I receive excellent service. I usually come here for oil changes and just…read morestopped in for a key fob battery. Everyone is friendly, welcoming, and knowledgeable.

We recently purchased a vehicle from Eddie Tourelle's Northpark Nissan in Covington and had an…read moreexcellent experience from beginning to end. Brandon Akkawi was our salesperson, and he was incredibly kind, patient, and never once made us feel pressured. He was very knowledgeable about the vehicle we chose and took the time to thoroughly walk us through all of its features and details. Brandon, thank you for making the entire process so easy, enjoyable, and stress-free. We truly appreciate the outstanding customer service!