I bought two rugs from them. Both are beautiful and match perfect with my decor. One was a custom…read morecolor order and can't believe how great it turned out. It took awhile to receive but still was delivered in their timeline. Professional staff and very helpful.

Enormous selection, and Adam and his wife are tremendous in helping navigate through all of the…read moreoptions and find the ones best for your space. They are very patient and knowledgeable and have excellent taste.

Great carpet and padding at a good price. Installers were great. I love my new carpet.read more

Terrible staff. Unprofessional and untimely. I highly recommend using someone else. Not worth the…read morehassle of a company that doesn't care. There are plenty of carpet places, skip this one.

Hi Richard, Thank you so much for the suggestion and advise…read moreover the phone. Cannot wait to visit your store and see all the beautiful rugs you have. Thanks again!!

From the owner: We specialize in handmade Oriental rugs of all types. We carry rugs of all colors, sizes, and…read morestyles, and our gallery is one of the largest in the western PA area. We are a small, family-owned business that has been around for over 30 years. In addition to sales, we provide museum quality cleaning and repairing of your valuable rugs. We will absolutely not be undersold on quality merchandise -- if you're looking for fine rugs, you owe it to yourself to stop by and compare our prices and the quality of our rugs.

Mr. Akbar from the Woven Rug Gallery was very professional. He arrived at the agreed time and…read morepicked up our rug after I had sent a picture of a Pottery Barn rug that had frayed. He noticed that the liner for the rug had mold on it and offered to bring us a complimentary new one! That was such a pleasant surprise. When there was a slight problem with the rug, he again picked it up, corrected the problem without charge and brought it back better than new. He was the only person who was able to repair this rug which was one my Mom gifted to me, so it was very special, and it was handled with great care.

Woven Rug Gallery is truly a gem right in Dormont. The owner is so knowledgeable about the history,…read moreorigin, age and styles of rugs. I have had my rugs cleaned and repaired at the shop and have been very pleased with the quality and professionalism of the work done. There is also a treasure trove of incredible rugs to choose from inside the store. I am always greeted with a warm smile when I walk in and good conversation. I wouldn't go anywhere else in a Pittsburgh.

Weisshouse made it up to me by giving me a credit of $1000 on a new piece of furniture. I bought…read moretwo more chairs from them, not electrical recliners!

I ordered a very expensive slipcovered sectional from Weisshouse. Upon washing, the slipcover…read moreshrunk and it is was nearly impossible (I spend about 45 minutes) to get back on. I thought it was my fault and that the slipcover wasn't washable so I didn't contact the company at that time. About 2 years later, I was looking for a chair to go in the room, and I showed the designer a picture of my room. She immediately commented that the slipcover looked too tight. I told her at that time that the slipcover shrunk after washing. After sending out people to look at the sectional, it was decided that they would split the cost of a new slipcover with me. However, the owner, Stacy, and the manufacturer would admit to no wrongdoing and would only say that the "new one shouldn't shrink." After spending over $25000 at their store, I wasn't prepared to pay any additional money to maybe rectify the situation. The most troubling aspect is that I filed a complaint with the Better Business Bureau and they didn't even have the decency or courtesy of responding or trying to work with me to resolve this problem. The designers and support staff are very helpful and supportive (with a great eye) which is the only reason that I gave the store 2 stars. Unfortunately, they and their customers are not supported by the owner. I have included pictures of the sectional with the tears that have occurred from trying to get the slipcover back on the sectional.

They are truly expert at their craft as well as being honest and giving of their time. Helped me…read moreout after some shady salespeople sold us a misrepresented carpet on a recent trip to Turkey by giving us an honest appraisal of the situation. They have also done excellent work restoring some valuable pieces for my mother. Also appraised a damaged carpet for an insurance claim that was resolved favorably.

Excellent service. Owner and staff are very friendly and knowledgeable. We have 2 young kids who…read morehave 'loved' the rugs well and Mr. Shehady was able to clean really well.

Wonderful cleaning used, soiled carpets. This is the place to go for carpet cleaning.read more

I sent three room-size rugs to Northside Carpet. Two were wool, one was synthetic and fair quality…read more When Northaside delivered them, they hadn't been cleaned--not touched at all. I called the business and talked to a young man. He offered no solution. No apology, no offer to come get them and no refund. He left with the thought that "someone" would call me. When that didn't happen, I called again. I was asked why I hadn't called before. Whomever I spoke to, he was to get back to me but did not. We moved last spring and gave the rugs to a neighbor rather than take dirty rugs into a new house. Before this incident I sent a set of three matching beautiful, valuable, sculpted floral rugs that were like new. One was appx, 5 x 8' . The other a runner appx. 2.5 x 8. The last a geometric rug appx, 3 ft. in diameter for an entrance. I had had them cleaned the year before and new lining added. I received a call that they were going to drop off the rugs. That never happened. I called to reschedule, and believe this or not, an older man couldn't tell me where my rugs were. When he couldn't locate them, he told me someone who worked there took them from the warehouse. I was shocked. I was in and out of the hospital. after this for five weeks. I called NS when I returned home. This time the man on the phone said the last person was wrong, and my rugs were indeed there. I was thrilled. An appointment for drop-off was made. I still owed the cost of the cleaning. On the appointed day, my husband was extremely ill and hospitalized for 2.5 months at the time of the brutal winter weather. I stayed downtown near the hospital. I didn't hear from Northside Carpet during that time though I had my cell phone with me and checked messages.. I sat down yesterday to shop online for replacement rugs in the same color scheme. I couldn't afford anything close to the quality of my original rugs. And finally got angry enough for a confrontation with Northside. Usually, I go out of my way to avoid confrontation. I became really angry. I decided to write a review and take legal action against Northside. I am just sick at heart at the loss of my set of beautiful rugs that perfectly match my decor. Though I bought them in the 90s, they were still like new, a testament to their quality. We are retired and underwent a difficult time when my husband was diagnosed with cancer and me with heart failure the same weekend. I imagine I sounded like a frail, old woman with no fight, and they took advantagae of that.