I bought two rugs from them. Both are beautiful and match perfect with my decor. One was a custom…read morecolor order and can't believe how great it turned out. It took awhile to receive but still was delivered in their timeline. Professional staff and very helpful.

Enormous selection, and Adam and his wife are tremendous in helping navigate through all of the…read moreoptions and find the ones best for your space. They are very patient and knowledgeable and have excellent taste.

Great pricing. Excellent service. Excellent result. Carpets significantly cleaner. Definitely…read morerecommend.

Very helpful and informative 70% off of every rug i bought my favorite was the gabbeh I cant say…read moreenough about my experience accept that i felt a warm embrace by the salesman and the discounting was such a huge savings that i actualy bought a second Bijaar

Great carpet and padding at a good price. Installers were great. I love my new carpet.read more

Terrible staff. Unprofessional and untimely. I highly recommend using someone else. Not worth the…read morehassle of a company that doesn't care. There are plenty of carpet places, skip this one.

Mr. Akbar from the Woven Rug Gallery was very professional. He arrived at the agreed time and…read morepicked up our rug after I had sent a picture of a Pottery Barn rug that had frayed. He noticed that the liner for the rug had mold on it and offered to bring us a complimentary new one! That was such a pleasant surprise. When there was a slight problem with the rug, he again picked it up, corrected the problem without charge and brought it back better than new. He was the only person who was able to repair this rug which was one my Mom gifted to me, so it was very special, and it was handled with great care.

Woven Rug Gallery is truly a gem right in Dormont. The owner is so knowledgeable about the history,…read moreorigin, age and styles of rugs. I have had my rugs cleaned and repaired at the shop and have been very pleased with the quality and professionalism of the work done. There is also a treasure trove of incredible rugs to choose from inside the store. I am always greeted with a warm smile when I walk in and good conversation. I wouldn't go anywhere else in a Pittsburgh.

Weisshouse made it up to me by giving me a credit of $1000 on a new piece of furniture. I bought…read moretwo more chairs from them, not electrical recliners!

I ordered a very expensive slipcovered sectional from Weisshouse. Upon washing, the slipcover…read moreshrunk and it is was nearly impossible (I spend about 45 minutes) to get back on. I thought it was my fault and that the slipcover wasn't washable so I didn't contact the company at that time. About 2 years later, I was looking for a chair to go in the room, and I showed the designer a picture of my room. She immediately commented that the slipcover looked too tight. I told her at that time that the slipcover shrunk after washing. After sending out people to look at the sectional, it was decided that they would split the cost of a new slipcover with me. However, the owner, Stacy, and the manufacturer would admit to no wrongdoing and would only say that the "new one shouldn't shrink." After spending over $25000 at their store, I wasn't prepared to pay any additional money to maybe rectify the situation. The most troubling aspect is that I filed a complaint with the Better Business Bureau and they didn't even have the decency or courtesy of responding or trying to work with me to resolve this problem. The designers and support staff are very helpful and supportive (with a great eye) which is the only reason that I gave the store 2 stars. Unfortunately, they and their customers are not supported by the owner. I have included pictures of the sectional with the tears that have occurred from trying to get the slipcover back on the sectional.

They are truly expert at their craft as well as being honest and giving of their time. Helped me…read moreout after some shady salespeople sold us a misrepresented carpet on a recent trip to Turkey by giving us an honest appraisal of the situation. They have also done excellent work restoring some valuable pieces for my mother. Also appraised a damaged carpet for an insurance claim that was resolved favorably.

Excellent service. Owner and staff are very friendly and knowledgeable. We have 2 young kids who…read morehave 'loved' the rugs well and Mr. Shehady was able to clean really well.

Thank you Ken for all your expertise and assistance in inspecting and appraising our rug. Your…read morepassion, knowledge, and willingness to share your time are greatly appreciated. Your detailed assessment and follow through were top notch. We will definitely be in for our next purchases.

Wonderful cleaning used, soiled carpets. This is the place to go for carpet cleaning.read more