I was very happy to have chosen Northstar for my hot water tank repair. They were honest people. The repair company before them said that it could not be fixed. Northstar did a repair and I am thankful for that. They were upfront with me and told me the repair may not last but it was all I could afford at the time. When I asked them why they didn't try to upsell me, they said that they treat all customers like family. We won't take money that isn't rightfully ours to take. Prove to the customer that they are your priority and you have a customer for life. I liked that response. You can just tell they care. Would like to meet you one day "MJ". read more

We had our backwater valve and pump out/battery backup system installed by Northstar January 2018. Work was done on time, very professional, very neat job, everything was explained about this preventative flood system. We had experienced 2 floods in this Lakeshore area we had recently moved to and we now feel reassured that we have done everything as a homeowner we can do to prevent flooding into our home. The recent service follow up was excellent and the yearly service gives us a sense of security going forward. Thank you Northstar. read more

I called Northstar about the flooding in my basement. There is a program with the city right now that i wanted to take advantage of. They were the only ones that had the courtesy to come to my home to give me a free quote. There price was reasonable. Atter finally getting 2 more companies to come out, I chose to go with Northstar. They were not the lowest but am I glad I went with them. They know what they are doing and went the extra mile in caring for my home and it's occupants. Thank you MJ and staff. read more

We used Northstar for a couple of jobs in our home. Rob & Greg showed up and everything was shown to them what we wanted done. From there they went to work and things were explained and shown to us as they continued on. Excellent job and cleanup (took away old toilet/sink/taps and the cardboard boxes even though these items were purchased elsewhere) and communication with them was unbeatable. Would definitely call and ask for them again. Thank you Northstar Plumbing. read more

We used Northstar Plumbing for a couple jobs in our home. Rob & Greg showed up & everything was shown to them what we wanted done. From there they went to work & things were explained & shown to us as they continued on. Excellent job & cleanup (took away old toilet/sink/taps & the cardboard boxes even tho these items were purchased elsewhere) & communication with them was unbeatable. Would definitely call & ask for them again. Thank you Northstar Plumbing. read more

I don't usually write reviews but I felt I should with this company. Seldom do I encounter such hard workers. After receiving 3 quotes for the backwater valve city program, I decided to go with Northstar. They weren't the cheapest but I could tell by their presentation and their professionalism in quoting that they were the one to go with. Boy am I glad I did. Hardworking, clean, fun and professional from start to finish. Call them first! read more

They did a wonderful job from start to finish. They answered all my questions. The plumbers were very nice and polite. I like how they have confirmation emails and a courtesy call to tell me that the plumber is on his way. The quotes were easy to understand. I have already recommended your company to my daughter and my neighbors. Thank you again and if we ever need anymore plumbing you'll be the first company we call. read more

I appreciate promptness and reference to detail. Along with this the professionalism of the works and Rick was most appreciated. The final verification of price was in a neat orderly manner. The workers attention to cleanliness was also remarkable. I was expecting a BIG mess and was pleasantly surprised that ALL was cleaned up and carted away. I would definitely recommend them to any friend or family. read more

I had Northstar install a backwater valve and sump pump under the City of Windsor subsidy program. The inspector told me I definately chose the right company to install it. They rated Northstar as #1 in service and installs for the city. They say they aren't allowed to recommend but gave me the thumbs up for who to recommend and who to call for the future. Great team! read more

Just had a backwater valve installed. Awesome job! Richard and Dan are a great team. They treated my home with care. They were professional and you can tell they really enjoy their job. They poke alot of fun about a dirty job for my amusement. Thanks guys, I was more than happy to pay and will recommend your company hands down! read more

Very, very happy I called this company. Richard did an amazing job on the work required due to a flood in my basement. I went through the City of Windsor basement flooding program and they were very helpful. The girl in the office (jo i think) was wonderful and accomodating too. I definitely recommend this company. read more

What I liked the most about calling Northstar was when I called the young lady said hang on for a minute....i'll see if there's a plumber in your area. Luckily for me, there was and I had service within an hour. Thank you to Dan for your speedy, efficient and affordable service. read more

Your plumbers were very professional. They arrived on time. This was a messy job and they cleaned up everything. We would be more than happy to use this company in the future and to recommend them to friends, family and neighbors. read more

I just can't complain about any part of the service. -made an appointment -they showed up on time -did a great job -were friendly the whole time -cleaned up as if nothing happened. I think that's all customers ask for. read more

The plumber was very efficient and friendly. I am a senior and to my surprise, they do not charge seniors for the first hour of service. Would not hesitate to recommend the Northstar crew. read more

I have been using Northstar for years. They are always honest in their repairs. The office staff and the technicians are friendly and informative. I do not hesitate to recommend them! read more

UNBELIEVABLE plumbing service! The crew i had out to my home was fast and they were honest. They treated my home like theirs. I would recommend this company over and over again. read more

I was very pleased and pleasantly surprised by the professional way these boys worked. They were clean and truly enjoyed their job! I would recommend them anyday! read more

Keep up the good work ethics. You are one of the only companies that still work with "old" values and principles. Thank you to everyone at Northstar! read more