This is now a Mitsubishi dealership, but I had a great experience buying a used Ford here. Terry…read moreStockman was the salesman that I worked with and he was extremely helpful during the entire process; from the test drive, all the way to the day he gave me the keys to my car. I also never once felt pressured at all which is hard to find when car shopping. I highly recommend this dealership if you are in the market for a new or used car.

I believe they have changed their name since Saturn was sold. This location still honors Saturn…read morewarranties and is a certified service provider. I bought my 2007 Saturn Ion here in 07. I've had it serviced mostly here, and mostly because of my now-expired warranty. They are okay. Pros: they always wash your car for free after any service, even oil changes. The staff is pretty friendly and helpful. When my engine had a malfunction, one of the reps looked up my power train warranty and got all my charges covered (was going to be $4,000!!!), unfortunately, he waited until after giving me the estimate (and a heart attack at the same time) to figure that out. I feel like they could have researched that prior. It's called customer service. This same thing happened again this week when I got my THIRD flat tire since owning this car. Luckily I purchased a 4 year tire warranty. I spent an entire day on the phone with them to make sure it was covered. They would have charged me $130 for the diagnostic if I wanted to take it elswhere to buy the tires. I guess when the Saturn buyout happened they lost their records, but it was a hot mess. Luckily, it worked out in the end. Major downfalls: they are expensive ($50 for an oil change after tax) and they close at 5pm. I am never off work at 5pm. Couldn't it be 6pm? really?

Excellent. My wife's co- worker highly recommended them. Matt did great work on my daughter's car…read more Even added some plugs to it. I came in without mentioning my wife's previous business. I wanted to see how consistent his work is. Something was draining my battery (not the alternator). 1. He sat down and we walked thru what's going on and the possibilities (most mechanics take your keys and call say they'll call you). 2. He gave a realistic time frame. Said he'd start tomorrow afternoon but finished tomorrow afternoon. 3. Fixed the problem. Explained what he did and we talked about future work. The professionalism. The honesty. The value. That's what will keep me going back. But the little things. The added spark plugs to my daughter's car. The fact he acid washed my rims and took 5 years of wear and tear off of them. That stuff restores faith in mechanics.

This is the entity that owns the car dealership st-charles on 3rd Street that says they are a…read morefive-star business rating but they aren't or they shouldn't be. It's really too bad that business dealers like this are allowed to exist and screw people all along the way I really couldn't afford to lose that big chunk of my nest egg on a piece of junk that I had to go ride out and replace with a loan because I no longer have any cash I spent it on the first piece of junk and they even got it inspected for me yay. Just another way of making the lamb that's going to slaughter happy.

Terrible experience, lack of ethics. Greed. Owner buys a $500 dollar car at auction and prices it…read moreon the lot for $2495, and follows that up by burying you in payments.

i've had many many cars detailed over the years but auto pros sales and detailing has cleaned and…read moredetailed my car the best one ever! i've been having cars detailed over 50 years so have had lots of experience with car detailers! they put others to shame and for a very reasonable price!

Hit a curb during a bad ice storm in December. This place was the closest certified dealership to…read moreme. It took a while to get it completed but they were slammed (no pun intended) with work to say the least. Jeff's an MVP for that place, sincere and cares about his customers satisfaction. Jeff's amazing crew is second to none, they know their stuff and do high-quality work. My Hyundai had a noise after the work was completed (the cleaner noticed it and said something!!) and even though Jeff knew I was upset from it taking so long, he would not let the car go until his crew took a look at it again. I'm ultimately glad he made that call. He went above and beyond to satisfy me and in the end I'm glad I made the choice to take it there. Thank you Jeff and thank you Lou Fusz Toyota Collision crew, you're all heroes in my eyes.

I was not a happy with this car dealerships service department. After calling 4 times to setup an…read moreappointment, I got there and they seemed not to have any information on why I was coming in or who I was. After two hours, they told me that they wouldn't fix my car because there was no issue. The issue was cosmetic and it was a warranty issue from the Mazda corporation that Mazda would fix this cosmetic defect, this was not a recall. I decided to take my car somewhere else and after them taking a quick look I got a new part. I will not be recommending Lou Fouz to anyone I know.

Great guys to have work on your car got me in and out super fast great deals on tires and they are…read moresuper cool to talk and joke around with while you wait.

Worse car lot EVER! Sold me a car for 3,400 knowing the heat didn't work, no windows worked, every…read morelight came on in the dashboard, the motor has went out already I purchased the car 10/20/2014 they have kept my car for 3 weeks and the car still hasn't been fixed. They have been lying to me for 5 weeks. I wouldn't suggest anyone go here. They suck...

Sold me a 08 Prius for $1500 cheaper than any other competitor. Though i signed a contract stating…read moreI was buying a used car and it would be sold as is, they were helpful and repaired issues that arose with it during the first month of driving. P.S. I'd ask for Mike, really nice and very helpful in explaining the issue with great customer service.