I've always had an extremely positive experience with Jeff and his support team. Whether in…read morebusiness or for personal finance, I knew he was looking out for me and my family (and keeping things real). Communication and professionalism has been effective and thorough. My experience is that Jeff is a competent and trustworthy professional. I would recommend his services to any friends or family for taxes or consultations. -Dr. McBride

They charged me for filling an S-Corp election, never filed it. Also passed my account off to some…read morejr level employee, ran the bill up so much I finally had to stop the bleeding. Overall, if I could lower this to zero stars, I would. Go anywhere but here. The poor customer service is reflected by their ignoring my request, as seen below. " Hello Travis. I still have not been able to get the 2253 form submitted to the IRS, as you know, you were supposed to have that done after our meeting in May. Also, I just looked over the past emails with Sam, and his resultant Bill. At this point, I don't see us working together. I am incredibly disappointed in your firm. I paid the invoice that was sent to me of approx. $1500. I would appreciate if you would split the amount I have paid to your firm and would hope it would seem appropriate for a refund 50% of it, as other than sending me bills to pay, I have received zero usable work product from you. I am never one to question how people spend their hours, but I am 100% certain that the earth is scorched and here I am with empty hands, an empty wallet, and an IRS filing that I paid to have submitted, that was apparently never sent. Pay me, don't pay me, it's not really an issue of money, but rather speaks to your customer service. Thanks. Brian Rather than respond to my email, they just ignored it. Again, you can do better, but probably not pay more.

I've been working with them for my Business Taxes for 3 years now. I am happy with them... I can…read moreasked them anything and they tell me right away if its possible and give me advices on what to do.... The CPA ( Anna D.) whos working with me is very good. I tried H and B first and they want too much money... I end up paying them some money even I was just there for consultation. Oswalt did the job for half the price H and B wants Thanks Oswalt teel and franklin...You guys rock!.

I couldn't agree more. We've been with Doug for several years now and each year we seem to find new…read moreways to challenge his expertise ;). Naturally, Doug rises to the occasion every year. Always in our corner, he has helped us make many important financial decisions over the years. His honest and fatherly approach makes him more than just our CPA. We are blessed to know him!

Doug did our taxes after a very hectic couple of years. He is by far the most honest and awesome…read moreCPA I have ever worked with. His preparation was neat and clean and he worked with us even with living across the mountains. Doug gave us our copies of the returns and they were put into folders and neatly arranged. I used my parents CPA for many years and found Doug this last year. I would and will recommend Doug to everyone I know as I feel he is simply the best the Tri-Cities has to offer as well as Washington! Thanks Doug and team! We will be back!!! And for anyone reading this, GO SEE DOUG! You will not regret it!

Mulvihill Ins. has covered our home and autos for decades through Mutual of Enumclaw and I can say…read morethey have been nothing short of fantastic over the years. This winter our hot tub stopped working so we called an electrician to check it out. When they successfully got 220v power to it, it exploded. Yep, it blew the side off the tub and was deemed unrepairable. The next day, Mulvihill examined the damage and within a few days confirmed that they'd covered it and have it replaced. We'll have our new one installed once the weather warms up a bit. Ten or so years ago our washing machine hose broke which flooded our hardwood and tile floors. They immediately got a restoration company to come and dry out the rooms and floors. Shortly thereafter, Mulvihill had replaced the hardwood floors (even areas that weren't ruined, because it would have been impossible to match color and wood exactly), and retiled the kitchen floor. Years ago, a wind gust blew a metal ladder in my garage onto my Audi, breaking the windshield and damaging the window frame. Mulvihill recommended the best auto repair shop in town where it was fixed to my complete satisfaction. In my opinion, Collin Mulvihill and Rick Beery have always treated me more than fairly and have provided a quick response to my claims. I'm a big believer in working with people whom you can sit down and discuss issues, rather than connecting with someone over the phone that may not 'feel your pain' when a problem arises. I highly recommend calling Collin Mulvihill for a quote. He truly has been my friend in the insurance business. And, since I know little about insurance...he's a good friend to have.

Excellent customer service. Very helpful, knowledgeable and the quote I received felt very fair. I…read morewould highly recommend this insurance company.

I can't thank Harvey Insurance enough for their help over the past handful of years. Each time I…read morehave an insurance question/issue, they are so incredibly quick to help and knowledgeable about the processes that are sometimes out of my comfort zone! The fact that they compare rates for you and help you find the best coverage for the best price is something I really appreciate as well. Highly recommend using Harvey Insurance!

We used this company for about 3 years until we sold our rental property in Tricities WA. Their…read moreattention to customer service excels and they're very responsible. We tried other companies before selection Harvey Insurance and after getting 3 quotes from other companies, they were the most competitive. Highly recommended!

Absolutely atrocious insurance agency. I worked with Ben Moreno, I had a time sensitivity issue and…read morehe could not get me a quote in 2 weeks time. He made tons of excuses about contacting me, and could hardly do one task a day even with me calling his office every hour. I contacted another insurance agent and they were able to get me two quotes in a single day and check on the supposed status of my quote that Ben had started. Unprofessional and over all lazy. Don't make the mistake of contacting this place.

Great service and great people. Ben Moreno has been extremely helpful and knows his stuff. Highly…read morerecommend.

My hubby and I have been using Kedrich Jackson for the last several years to file our taxes and the…read moreman is a numbers ninja. He takes time to walk us through every step of the process and always gets us back more money than what we could've ever calculated on our own. Our first visit, he looked at prior years taxes and found us refunds from there as well! Kedrich serves or has served the Tri Cities in numerous leadership positions around the area and has tremendous integrity. I cannot speak highly enough of him.

In February, I gave ATC a check for $500. They cashed it right away and have not done any work to…read moredeserve it. I asked for a refund and today I received a check from ATC for $500.

We have been using Professional CPA firms from Colorado, California and Washington State for over…read more40 years to file numerous Federal and multi-State tax returns. We have never been more impressed nor have we ever felt 100% totally satisfied with our income tax preparation provider than we are now by currently utilizing the Kenny Jisa CPA firm in Kennewick, WA. Kenny and his entire staff have always performed their work and follow up in the most expeditious and most efficient and professional manner possible. We always receive that "personal and local sit down face to face experience" with their comprehensive experience and knowledge they provide to get our returns completed quickly and accurately the first time. We have learned Kenny's expertise and skills are far above any previous tax preparation firm we have ever dealt with. They streamline the process and make it so easy with a simple yet effective tax preparation organizer tool that we retain for our own records along with our tax supporting documentation from all IRS form providers for IRS and State agencies, such as all of our 1098, 1099's, Bank and savings account statements, etc. Kenny stands behind his work and will personally represent us in the event there was ever anything that the federal or state taxing authorities may request clarification or substantiation on. If requested, he will respond in his expected professional and knowledgeable manner. We have no doubt it would be extremely difficult to have our tax preparation returns performed by any other company that can meet our needs as Kenny Jisa and his firm have always provided since we started using him over 5 years ago. Mr. & Mrs. Garrison