John is very professional l, friendly, provides quick service and is well priced…read more While he was repairing my sunglasses, we had a great conversation and a good business is hard to find these days with honesty being his highest quality . Thank you again John, I will see you soon and hopefully my regards bring you more awesome business. Semper fidelis

I have an old pair of glasses that one nose piece was lost. Mr. Bae scrolled through an online…read moresight and had me order what he thought would fit. When the order arrived I took my glasses to him. He had to twerk the piece to get to fit. He then put in my prescription for reading. I also had a pair of Ray Ban's that were cracked. He fixed those too. He's quick and his prices are reasonable.

I never got to chose my glasses One pair was handed to me because "It was the only one they had…read morethat matched my current glasses. I was never consulted about what I wanted or if I wanted to change. Second the glasses frames were for computer glasses. While I thought it was a good idea originally, because I use the pc a lot, I couldn't use the glasses indoors. Everything about the glasses strained my eyes. However to his credit Dr Yoon did correct my right eye vision which other optometrists wouldn't touch because of cataracts. So he gets a C.

Overall an odd experience. The receptionist was very sassy and funny which I appreciate, but 90% of…read moremy time with the doctor was spent with him talking about school and AI. It also felt like he was judging me about going to a Technical College. I can't necessarily recommend this optometry office.

I love this clinic! Dr. Naidu is professional, knowledgeable, and so kind. The staff are helpful…read moreand friendly. I highly recommend Bridgeport Vision Clinic.

Please for the love of god go somewhere else! They have f- me up every step. First my eye…read moreappointment was terrible they pointed out that my pupils were different sizes and after going to three different doctors and spending way to much money they told me that I was probable born with it and my old doctor (Costco) probably knew this and didn't see the point in pointing out a flaw. Then I buy glasses that were insanely priced but I wanted to help out a small business so I thought it was worth it. After I get the glasses they were way too tight and I tried to get them adjusted but they told me my face was too muscular and that's why they didn't fit. Which is crazy because I have a very tiny head so how are normal people fitting into the glasses. Well I tried to return them and they were trying to talk me out of it. I know they we're trying to run out the clock so that I couldn't return them. Well after I finally did I bought a pair at Costco but Bridgeport wasn't done with me yet they never called my insurance to refund my benefits. So after Costco very kindly explained to me that they couldn't do anything and that Bridgeport needed to refund my benefits I called Bridgeport asking them to do that I'll give you a play by play "Bridgeport vision how may I help you?" " hi I bought a pair of glasses from you guys and I returned to them and I went to go buy another pair of glasses somewhere else and they told me that you guys hadn't re-funded my benefits yet through my insurance so I was wondering if you could do that" " no we don't do that here you have to do that yourself" " oh well Costco told me that you guys had to do it and that I couldn't" " we don't do that here" So after that I called my insurance company who was extremely upset with Bridgeport for making me call because I shouldn't have been involved in this part of the insurance. They called Bridgeport and basically scolded them for not doing their job and trying to keep the money away from me. So yeah my experience was horrible.

Great customer service! I wish I got his name but he's the older gentlemen with glasses that works…read morethe lens crafters sales floor. He helped me and was patient as I took forever to look. Place was clean and welcoming. The doctor was fast yet efficient which was nice. They have this new technology where they hold up the iPad/tablet to your face with the frames on. It takes your measurements instead of relying solely on self measuring. That way it's accurate, HOW COOL IS THAT! My glasses came in so fast too not the week they had originally given me. My only down side would be not having a hard case or glass cleaner pad when given the glasses. It comes in a baggie and apparently the baggie can be used to clean it as well which didn't quite work for me. Luckily I have an old cleaner that works fine. Would still definitely recommend!

This LensCrafters is amazing! Before I went to this location at the Tacoma Mall, I went to a…read moredifferent location in Puyallup and I did not have a very good experience. I decided to go to this LensCrafters a few days later to order the glasses that I wanted and the customer service was truly top tier. I wanted to order a pair of glasses from Lenscrafters, but the first location I went to did not measure my pupillary distance and told me they would charge me $20+ to measure my pupillary distance. So I called the Tacoma location up and told them the situation. They told me they would be happy to measure my pupillary distance for free and order my glasses for me so I don't make any mistakes while ordering. When I walked into this location, I was immediately greeted with smiles and positive energy. Even better... they had the glasses that I was looking at in store (unlike the other location), so I could try them on and see how I liked them. I LOVED them! They went ahead and ordered them for me and I was on my way. Afterwards, I noticed that it was kind of stupid of me to not add on blue-light protection and anti-glare lenses. I went back to the store and asked them if they could update my order and they said yes! When the glasses were done being made, they shipped it to my house. I am absolutely in love with my glasses and I could not be happier. They fit perfectly (not too tight and not too loose) and the quality of my vision is truly better when I am wearing them! I am BEYOND happy with this Lenscrafters and I 100% recommend them to anyone who is in the market for a new pair of glasses that are good quality and will last you a long time. Also, since it was around the holidays, Lenscrafters claimed that it would take 2-3 weeks, if not longer, to get my glasses made. It actually took them less time than was estimated, as they were super efficient! Definitely ask for Maria if you go! She is super fabulous and will make you feel confident about the whole process!

They have wonderful, helpful representatives, that are very knowledgeable about glasses. I have had…read morefour sets from them now and are totally happy.

I was in dire need of getting a new pair of glasses as the pair I had broke and I did the "tape…read morejob" on them longer than I should have. Also I knew that I would need to get bifocals which I had some anxiety about because some acquaintances were struggling with theirs that just got them. I made sure to clearly state that I wanted something that did a smooth transition. After a fairly brief examination and a determination of what my current prescription would be I picked out two frames. I was shown the lens options that eased my concerns quite nicely and patiently waited about two weeks for them to arrive. Once they did I went in to try them on and get them fitted. One frame had a scratch that the lady fitting me pointed out on the frame and was something that happened in the lab. I didn't even need to ask as she ordered new ones automatically. Those arrived pretty promptly. I love my new glasses and switch them out throughout the week and getting used to the bifocals was not as much of a struggle as I thought it would be. Everything was handled quite well and I look forward to going back another time. A very good experience!

The ladies upfront were so accommodating as I brought my daughter in with me for the exam. It went…read moreso smooth they were so helpful and kind. My doctor was clear and quick he even gave me a pair of trials to tide me over until my custom contacts came in. Awesome service better people

Professional, knowledgeable, helpful. Got lots of the staff involved helping me pick out glasses…read moreand giving opinions on How they look and recommendations on other frames and colors until I found one that fit and looked best.

Very nice staff here. The Dr was very on top of things. The optician was super nice as well. I…read morethink I got 2 great pairs of glasses. Will know more in a few weeks. I highly recommend this location.

It is okay . Things have changed since I used this place in the 90's. The Eyecare Club seems to…read morekeep getting more expensive plus contacts are. The plus side is the eye care is beneficial if you wear contacts because as I look around the contacts fitting exam can be very expensive so this works for me at the moment. It can take awhile to see the doctor even if you make an appointment. I recommend not having any other plans to do because this place takes awhile for eye exam. The doctor here is very good and provides a wealth of insight to help take care of eyes. Overall I feel satisfied with America's Best. So if you visit here plan to be here for about an hour or more if you have an appointment . You will need a book, phone or a crochet project and a snack.

Great experience. So easy to schedule online and I got right in. Doctor was knowledgeable and…read moreefficient. Friendly office staff and professional doctor. Will go again

Tacoma Family Eyecare is located in the optical section of the Tacoma Costco (37th Street). They…read morehave appointment booking capability from their website, however, I was already at Costco when I decided to pop in to make a new patient appointment. They were able to get me in within the same week! The receptionist was helpful and friendly, with the ability to answer my questions regarding insurance and what the eye exam entailed. I opted for an appointment that would give me both my glasses and contact prescription. The day of my appointment, I filled out a quick questionnaire to establish my care as a patient, and one of their techs performed the initial eye exam ($40 out of pocket, covered by certain insurances, but a very important eye exam as it checks your eye health). Dr. Kathy Kim was the optometrist I saw the day of my appointment. She began with asking if I had my glasses with me ('dOh, I forgot to bring them!) but I was able to tell her the power of each eye from a prescription from 1.5 years ago before I moved to Tacoma. Th usual eye exam commenced, with having to read the letters with one eye, and then the other. Dr. Kim mentioned the slight astigmatism that I've heard I've had for a while, but hadn't been corrected by other optometrists/ophthalmologists. She gave me the option to do the regular contacts I was accustomed to, but also suggested trying toric contact lenses to adjust for the astigmatism. Dr. Kim explained that these type of lenses would reduce squinting, and help with driving at night, reducing glare. Her receptionist was able to give me trials for both the regular contacts with my updated prescription (same day), and ordered trial torics which came in several days later. What I loved about Dr. Kim was her demeanor. She was professional, and able to build a great rapport during the quick 15 minute exam! She allowed me to look at the eye health screen (your vision is priceless, it's worth the $40!) and let me know that they have a 90 day follow up policy to have the lenses adjusted, should I not love the trials before ordering my contact supply. 5/5 highly recommend! (P.S. I don't believe you need a Costco membership to utilize this clinic in Costco).