Visit, appointment today was less than satisfactory. Got there early aprox 10/10:05 ish and was…read moretold "patient ahead of me" just went back for exam. So I left and came back several minutes later. My appointment was scheduled for 10:30, so after 25 min of waiting after 1030 I finally went back fo exam after previous exam was done some 50/55 min later after I first arrived. My exam only took aprox 30/35 min. Think scheduling my appointment say 15-25 min later by them would have worked better for utilization of my time and, or they could have told me earlier that dr was "behind schedule" for whatever reason. In my opinion a 25 min wait past my scheduled appointment time is, was unacceptable. Had thought about leaving after 15-20 minuites of waiting past 10:30 but I was past due for an exam so I stayed.

Quiet, calm environment, professional staff. I have been…read morecustomer here forever and have always been satisfied with service and products. Just starting out with Dr. Kresnak this year, he is very knowledgeable and thorough . Previously Dr. Davis and Dr. Sokol were my doctors and all of them provided great care.

Dr. Kresnak is very personable while respecting your time. The staff is also nice and…read moreprofessional. Very state of the art diagnostics and office also. Highly recommended!

Fire all sales staff and customer service personnel; to include office, billing staff, and…read moredirectors of operations! WHY? Attitude, condescension, denial of service thru Community Care, over billing!

Dr. Dewitt was great to work with! However, the other staff…read moreI encountered weren't the greatest. The receptionist hardly looked me in the eye and just loudly said "DRIVER'S LICENSE AND INSURANCE PLEASE." No one wears a name tag and no one introduced themselves.. never knew who it was working with me or what they were doing. Name tags and introductions are so important, especially in an office setting.

Dr Swan takes the time to actually talk to you and explain any issues or symptoms related to your…read moreeyes. He took the time to show me things in 40 years of eye exams I never new or saw before. The staff was nice and helpful all around a great experience. Would recommend dr. Swan to anyone looking for a eye doctor.

I just wanted to say that Dr. Mark Swan and his team offered outstanding World class customer…read moreservice. After having to deal with other eye doctors in the area and their horrible health care services, I decided to get my Eyes checked for a 3rd time and I am sure glad I did. Dr. Swan was attentive and listened to what I had to say. He ran me threw the entire process himself to make sure everything was spot on. I did not have to have some tech assistant do 80% of the work and miss something. It really feels good to have a doctor patient relationship that means something especially in a day and age when that seems to be the rarity. I would highly recommend Dr. Swan and his team as your primary eye care doctor as he exemplifies an extremely high level of professionalism on all levels which carries over to his excellent professional staff.

My family has frequented Harbor View Eye Care for over 15 years for eye exams, contacts, glasses,…read moreand high-end Maui Jim sunglasses. Upon my recent visit to my hometown, Dr. Meengs gave me an 8:30 am, fast exam, fitted me for contacts, and explained everything in a friendly manner (5 Stars to that man, he is awesome!) But then I went to the front desk and the customer service took a verticle nosedive into Hell. An older man by the name of Brian took my paperwork. After Meengs returned to his office, Brian gestured toward a display and shortly said, "You need glasses. Pick something." I finished about, found some frames, and asked for lenses slightly weaker than my full-power prescription because I've struggled with migraines in the past. Brian simply said, "No." I pointed out that Meengs had agreed to do so. But Brain looked at my paperwork and said, "Only for your contacts. And I wouldn't have agreed to that. You should be wearing your full prescription." At this point, I thought I was speaking to a senior optometrist. After all, he had just voiced disagreement with Meengs' prescription. Sensing I would get nowhere, I asked for my written prescription so I could excuse myself. He gave me a paper for full strength glasses, which I hadn't even tried. Then he refused to give me a paper for the weaker contacts that I was actually wearing at that moment! Flabbergasted, I left, feeling as though I had wasted my time and money. Over the next week, Brian called me several times. He kept telling me, I needed to pay for glasses so that he could order them. Consistently, I asked for the slightly weaker lenses, the same strength as my contacts. Repeatedly, he dismissed anything I had to say and stubbornly told me, "No," and, "That's not legal," and "I won't change your prescription." Given how forceful and finite he spoke, I began to think that perhaps he was a new owner... I did not want to deal with such a pushy and unfriendly individual. Except he had sent in my Maui Jims to be fixed; I had to go back to pick them up! On the morning of my flight, I went to get my sunglasses. Although I approached him as friendly as possible, Brian was short with me. He overcharged me for the service of sending in my sunglasses. I asked for an itemized receipt, which he spent 5 minutes doctoring. I did not want to go around with him over $50. Except this time, my retired businessman-father was with me and he wasn't having it. Brian refused to go over the receipt. He REFUSED to give my father a PEN, (seriously!) He told us, "[we] should just leave," because he did not care what we had to say about how he treats his customers, "[he] was there to make money," and we weren't buying contacts or glasses. In the end, I went elsewhere to an ophthalmologist, and without issue, got what I needed. Both the ophthalmologist and an optometrist agreed, there is nothing illegal, nor liable, about selling weaker lens than a prescription, one simply won't have the best vision possible. 20/15 vision isn't worth migraines, not even 20/20 imo. So what's the best part of this customer's nightmare??? Brian is an OFFICE MANAGER!!! This stubborn, inhospitable man who voiced disagreement over my exam and my prescription is NOT an optometrist! Harbor View Eye Care is a nice store with a great location and an awesome optometrist, (Meengs.) BUT the 'non-owner office manager' is a grade-A.rrogant sob who has no business calling the shots on anyone's prescription, let along giving any type of medical advice. He should have referred to the DOCTOR who was literally down the hall or asked for additional paperwork if he felt anyway liable for filling a customer's request. Get this powertrip away from people or at least some hospitality classes!

So pleasantly surprised to see how wonderful the entire staff was! From setting my appointment…read morewith Amber, to the final goodbye. I have never felt so welcomed by any other eye care company. Thank you, Harbor View Eye Care, it felt like the most normal experience in 2+ years. That means everything in this crazy environment! Awesome experience!

Wonderful staff - helpful and kind. Dr. Mulder DeJonge take time and really cares about her…read morepatients.

Very wonderful and helpful staff but the bi-focals were set too high. They put in new lenses but…read morethe glasses still arn't right. I am still using my old glasses which I can see better with rather than the new prescription from West Coast. I just went to my Dr. at the eye clinic and had them check to see if my new glasses were what they prescribed last year. They said they were a little off from what they prescribed. I got my new glasses in December 2025 so it is a little late to have them fix them again.