I used Royal Flush to install new water service from the meter to a new construction ADU, and also…read morerough in the plumbing and drain lines. Quite an involved job. Problems started the first day. When connecting to the water meter, they decided to use a sawzall on the copper manifold that was connected to the meter to avoid digging down an extra 6 inches. When the city discovered this, they replaced it with a new one, and billed them for it. They were unfamiliar with ground covers for the underground shut off valves, and took them 3 months to find correct ones. When they were finally installed, they were set above grade of the surrounding grass so a lawn mower would hit them. Not surprising considering the guy showed up without a shovel and was digging with his hands. I had to dig them up and re-set them myself. Severely lacking attention to detail. During rough-in, they broke out the concrete foundation in the wrong location, leaving me with gaping hole in the concrete stem wall, visible in the main entry next to the front door. When asked to repair it, Kendrick (the owner) said that they were unfamiliar with how to patch concrete. No accountability. When installing A supply/drain box for the washing machine, it was installed at 30" above the floor where it would be inaccessible once a washing machine was installed. I asked Kendrick to move it up high enough so it could be accessed once a washer was in place. He said he would, but it never happened, just plain laziness. The drain lines were put under test and passed inspection. But 24 hours later it started leaking in 2 places. When I asked for a follow up test, they sent me a quote for $1700 - just to fill the system with water!REALLY??? When questioned about what happens if it leaks after drywall and cabinets are installed, I was informed their warranty would cover THEIR parts and labor, and I would be responsible for any drywall, cabinets, and flooring damage due to a leak. When they routed vent pipes in the attic, there was no strapping on any of the pipes to support them. The rubber seal in the roof for the vent pipe was cut very poorly and daylight is visible. When this was brought to their attention, they said to have my roofer fix it. Again, poor attention to detail and no accountability. I have repeatedly called and asked them to come back and fix these issues for weeks, but there is always an excuse. Our scheduler left early, our scheduler is out until next week, our phones are giving us trouble, we're too busy. When I hired them, they were able to start the job right away, no scheduler needed, but now all I get is lip service I would not recommend them for installing any fixtures or rough-in work unless you want to finish the job yourself. Clearing a backed up toilet is about all they are qualified for.

I purchased a beautiful farmhouse black brushed stainless steel sink and faucet along with a new…read moregarbage disposal. Jerry from Royal Flush Plumbing did an amazing job taking out old sink etc.. And installing new sink, faucet and garbage disposal. Jerry was very knowledgeable and courteous, just a very nice guy. Price was right for the job. Other quotes I received were higher. So happy I chose Royalty Flush Plumbing. I will definitely use them again for future plumbing needs. Thank you Kendrick and Meghan. S. Hunt

Scott, the owner took my call right away and came over immediately. He figured out the problem and…read morecleared the clogged line pretty quickly. We had this happen once before and the last place charged us significantly more. To be fair, some of that price had to do with it being called weekend or emergency pricing or something like that though. In any case, I am glad that we didn't call that company back and found Scott (and his apprentice son) here on yelp. Scott is very nice and we think that his pricing is quite fair. We would definitely recommend!

Scott is an awesome dude. I've called him twice now. Prices seem fair and he's easy to get along…read morewith. I've worked with the bigger companies in the past, but I'm calling Scott from now on. He came and fixed two outdoor leaky facuets in no time. Highly recommend.

Update on second call! This time Brian came out, if you remember from the first post they had to…read moredescaled our Rinnai tankless water heater. According to Brian and many others, it's the best on the market. So, after the descaling we had low water pressure and we were still getting intermittent hot water and our unit was flashing a code 63. Code 63 means the water flow is low and a few things could be wrong. The number one issue was after descaling the line needed to be cleared from the little catch baskets. They did their part but more gunk from the descaling needed to clear the pipes. So, Brian turned the water off and pulled the little catch baskets again but only one had stuff in it and may have been the problem. But what really was the problem was our shower heads. Brian and Eric recommended we pull the pressure plug from the shower head. While Brian was here he gave great advice on codes for our Rinnai and the quality of water in our area. Our water pressure was much better but we were still getting intermittent hot water. So, following Eric, Brian and YouTunes advice and we pulled the pressure plugs from the shower heard. Now the water flows like the Snoquaimie Falls, hold smokes! But you know what, the water stays hot with no issues!!! So, if you're having this problem pull the shower head first plus and that should fix the problem. The cost for this was $0.00!

I rarely leave negative reviews, but I believe other homeowners deserve to know about my…read moreexperience. I hired All-Purpose Plumbing to clear an emergency main sewer backup at my rental property in Tacoma. I manage the property remotely, so I specifically requested documentation of the work and the condition of the line. The technician spent approximately two hours on site and charged me $1,741.01. According to the invoice, the service was to clear the main sewer drain. However, the technician ultimately documented that he was "unable to clear clog." I was told the blockage involved baby wipes and was referred for a costly excavation/repair project. Because the sewer backup remained unresolved, I immediately called another licensed plumbing company for a second opinion. They restored flow shortly afterward and then performed a sewer camera inspection. Based on that inspection, they identified root intrusion as the issue. This differed from what I had been told during the original service call. I contacted All-Purpose Plumbing's management and provided the invoices and the subsequent findings. Rather than resolving my concerns, the discussion focused on defending the original service. I was offered partial refunds, but we were unable to reach an agreement. I ultimately disputed the charge with my credit card issuer. I did not dispute the entire amount because I recognized there was value in the technician traveling to the property and attempting the work. I disputed everything above approximately $165, which I believed was a reasonable amount for the service attempt. After reviewing the documentation I submitted, including invoices and supporting evidence, my credit card issuer ruled in my favor on the disputed amount. Every homeowner can draw their own conclusions, but my experience left me with three recommendations: 1. Ask for photos or video documenting the condition of your line before authorizing expensive repairs whenever possible. 2. Get a second opinion before agreeing to major excavation work. 3. If the initial diagnosis doesn't match later findings, keep all documentation and invoices. Based on my experience, I would not use All-Purpose Plumbing again.

My sewer tank was overflowing so I called another outfit to come out and look at it and they…read moreautomatically claimed to know what the issue was and said it would be $4000k to fix. I didn't believe them so I called My PHD Services based on the other reviews I read. Ray came out and walked me through all the various troubleshooting options the problem could be. He was patient and a pleasure to speak with. He found the issue and came back the next day to fix it. Ray was very informative and even taught me a few plumbing tricks. Their cost was a lot less than the other outfits quote and I'll be sure to use My PHD Services for all my plumbing needs going forward. The other reviews are accurate. Thanks Ray and Jason!

Our water heater stopped heating so we got sent this company. Ray was very knowledgeable and…read morehelpful plus easy to talk to. If I could give 10 stars I would. Thank you for being so down to earth and fixing our problem at hand! Definetly worth your time.

Another review of AYSP. We have dealt with this company for the last few years. They always do a…read moregreat job. We had Matt as our service tech this time and he will be coming back to do some major work next month. All of the techs we've had to do work have been very good. Definitely recommend this plumbing business.

Have worked with At Your Service for YEARS! It finally came time that we really needed to replace…read morethe galvanized pipes in our home that was built in the early 60s. Because of the size of the job we got some estimates from several plumbers in the local and Seattle area. At Your Service wasn't the least expensive, but it was the most fair, thorough, and transparent estimate we received. Andy and Brett went through the entire house and crawl space to really understand the job to prepare an absolutely reasonable estimate. We were so glad because we already really liked working with them. Once we agreed on the work and estimate, they took care of managing all of the permits and recommended a company they worked with and trusted to help us open up our sidewalk. Made getting the project going real easy for us. I can't tell you how many times I called and talked to Elizabeth, but she was always patient and helpful every time. Andy, Brett, Kyle, and Kash all primarily did the work. It was a week long project and they were laughing and having a great time through it all. The quality and attention to detail was impeccable. I could even hear them get excited about how well the installation was going and how proud they were to have done such a great job. I am fortunate enough to know what it's like to work with people you really enjoy collaborating with and what that can do to elevate not only your own performance, and quality of work, but also as a team; these folks have the right spirit and stellar skills! We only had one little bump and Dan came over to help out the team with patching up our sewer main when the flow was interrupted. The job was done exactly when they said it would be and we are SO HAPPY with the results. Our water flow and drainage is phenomenal. We will always be At Your Service customers for life!! Thank you Andy, Brett, Kyle, Kash, Dan, and Elizabeth!!

We are doing a complete bathroom renovation down to the studs and wanted to update all the plumbing…read morefor it. (Our house was built in 1955). From the moment we first spoke to Vincent we knew they were the ones for the job. He was straight forward, answered all our questions, and even offered some advice. He worked around our schedule and even worked with our budget. Vincent was in communication with us the whole time and really made us feel comfortable with him and his crew in our home. They cleaned as they went and left no trace of a mess. Thank you Vinny Boys for making this a great experience and we will be lifetime customers for sure.

Just needed a maintenance instant hot water-heater vinegar flush. Scheduling was quick and easy…read more Vinny was friendly, transparent about pricing, and explained the whole process and timeline upon arrival, so I knew what to expect. I'll hire them again for next year's flush!

Chad from Rainier Plumbing & Rooter came out to our home, did the troubleshooting on our AOSmith…read moreHybrid Hotwater Heater, contacter AOSmith and worked with them about repair. The unit was still under warranty, only two years old, so AOSmith decided to replace the unit with a new unit but installation was at our expense. I approved the installation at my expense. The new hybid hot water heater looks great and we're very happy with the installation of the new unit. Rainier, Chad and his assistant, did a wonderful job installing the new unit. It looks exactly like it did before the repair. It looks so nice you can't even tell it was ever replaced. Thank you Chad and Rainier Plumbing & Rooter for a job well done and making sure it was done right. And thank you also for the guidance and advice about what to do if it happens again.

We called Rainier View Plumbing after noticing a leak in the downstairs bathroom wall. They were…read moreable to come out the very next day. Brandon R. took the time to thoroughly check everything and determined that our elderly hot water tank was finally giving up the ghost. He returned two days later with his colleague (also named Brandon), and together they did a wonderful job with the installation and cleanup. Brandon kept me informed throughout the process, which I really appreciated. Overall, we're very pleased with the service and wouldn't hesitate to call Rainier View Plumbing again or recommend them to others.

Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

We had a horrible sewage backup into our shower and I called multiple companies. Carlos was able to…read moreget to my home within a couple hours, then hydro jetted my lines so it wouldn't happen again! Prices were great also. I have referred them to multiple people already!