Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was cleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints! read more

Honest, fast, reasonably priced and on time. They are on my contact list for future needs.

Just an estimate but they wanted to do an entire outdoor wastewater clean out for a plugged bathroom drain, that I finally cleaned out with a flexible rotating plastic tool. Good grief!! read more

Received same day service & was even slightly early from the 2 hour window, which is rare. I got a call before heading out to my house. Communication is important to me. The previous plumbing company I had hired was late, so I decided to give Rooter Tech a chance after speaking to Carlos (owner) directly. The larger companies do not answer their phones & have to wait a while to even get a call back. Carlos & his team arrived in their truck, ready to tackle my blocked sewer line issue. They came fully prepared & analyzed the pipe with a camera & showed me the issue. They hydrojetted the root ball & made sure the line was fully clear. This is an owner operated business who has years of experience. Their prices are reasonable & less than what other plumbers charged. They are now my go to plumber for future issues. read more

I will jump right out the start and say Rooter Tech has to be your first call and only call for plumbing matters. I called Rooter Tech and spoke to Carlos (Owner) who was very polite and got us on his schedule the same day. Rooter Tech shows up and Carlos gives us his professional opinion on what the issue could be and what services they could provide to possibly fix the problem. The pricing he offered for the services was fair for the work they were going to do. Him and his team began the water jetting process through our main sewer line until another issue appeared. Carlos said that he needed to cut through our wall behind the washer in order to access the sewer line connection because the pipe has a connection turn that the jet could not get through and kept getting stuck. Long behold, he was right. The pipes had the incorrect connection that was done by some plumber and it was not properly done. He got it cut out and replaced with the correct pipe and also added a clean out access pipe for any future work. All that was done in about 2hrs including cleanup. Will definitely use Rooter Tech again for any future plumbing work as the quality of work, customer service and experience was definitely what we needed from a plumbing company. Thank you, Carlos and Rooter Tech. read more

Rooter Tech - Plumbing Near Me - Tacoma, Washington

Quality work, friendly, available quickly, I really appreciated the work Carlos and the team did for me.

They've been out twice. To recommend & install a water heater, & then, risers for our septic system. Carlos & his crew, Randy & Raphael (hope I spelled that correctly) are fast, efficient, experienced & knowledgeable....they all have a great sense of humor as well. They are our go to for all things plumby. So many inquiries when looking for a plumber go unanswered. When dealing with Carlos & crew it's as if they want to come over immediately! read more

I had a stellar experience with Rooter Tech. They were dependable and went the extra mile on the job. They were easy to work with, and when challenged with the water company delays in shutting off the water service, they patiently waited for the water company to show up. Who does that? Rooter Tech, that's who. Carlos was great to work with. His communications were timely and he did what he said he would do, and showed up when he said he would be there. It is a rarity today to find a company who does the work on time and at the price they quoted. Even when met with obstacles. I can't recommend this company more highly. They are the platinum standard of what a plumbing company should be. Thank you Carlos and Rooter Tech! read more

I had Carlos and his team come to my house to do some minor repairs and replace a bathroom faucet. They did excellent work. I would recommend them to anyone. read more

I have used Rooter tech twice now. They were able to get me booked quick, service was great, and problem resolved!

I can not say enough good things about this business. I am an older person who has owned a lot of older homes and have dealt with a lot of service professionals over the decades. I have a lot to compare to. Carlos (owner) knows his craft. My home is on the market (sale pending) and an independent inspection revealed some issues. Carlos was amazing at communicating before, during, and after. There were no hidden costs and his bid came in well below his competitors without any sacrifice in quality. He was very transparent in costs, explained options so I could understand, and answered all questions. Because my house is on the market, I had other people [outside of his business] scoping my sewer system so when I spoke to Carlos, I knew that what he proposed was honestly what needed to be done. There was no inflating the job. I've learned that short-term solutions done by homeowners often overlook bigger problems that emerge later. The completed work easily passed scrutiny by Pierce County inspector (required). Carlos' crew was great. They were respectful of me and my property. They laid several feet of sewer line to replace mine [damaged by tree roots] and when they were done you could barely see any signs that they had been there! This was a costly job, but the rate I was given was well below the norm in this area. Another thing that stood out for me was the amazing customer service. I am so tired of businesses that treat customers like they are doing you a favor. The service was provided quickly--important when you have a pending home sale. There were payment options for those who aren't selling their home and paying out of escrow. And as a side note, the older I get, the more characteristics like honesty, kindness, and work ethic matter to me. Carlos demonstrated all of this in our interactions. My brother passed away in the midst of all the chaos of selling my home & doing repairs; I got a chance to see that while Carlos manages his business professionally, he is also a person who moves through the world with compassion and kindness. I would recommend this business for anyone with plumbing or sewer needs. No, I don't normally right reviews this lengthy!!! read more

Carlos was super helpful in assessing our project, and giving his honest opinion about the scope. I feel good about the value we got for fixing our septic line read more

Funny how Carlos lies in his response to my original review. I never cursed nor was aggressive to him aside from asking him to stop making excuses and do the actual work. Once Carlos started cussing at me, I matched his aggression. And, I brought the receipts! https://www.facebook.com/share/RWzmvsUrRFJRoVB6/?mibextid=WC7FNe Hope this helps people when considering this business. read more

leak in front yard hose bib. Rooter Tech had the part in the truck. Did replacement. Very costly $700+

I had a major grease clog in my kitchen drain that was initially diagnosed and treated by another plumbing service only to find out there was still an issue after they told me they were certain this was the cause. After finding out their solution was not going to work, they charged me and told me I will need to schedule hydro jetting service but they weren't available to do it for another week but could recommend someone. This was after they dumped copious amounts of chemicals in my drain. Carlos, Thank you and your team for doing such a thorough and great job. Thanks for explaining everything to me and being on-time, professional, and ensuring the work was done properly. I really appreciate your guys attention to detail and making sure the job is done right the first time. It is not often you find honest plumbing services. I would definitely recommend Rooter Tech to anyone. read more

Rooter Tech - Plumbing Near Me - Tacoma, Washington

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So helpful and very transparent about cost. I had a bad experience with a prior company and was very worried. Turns out, this company is very kind and professional. read more

Fast, efficient, and reasonably priced! Highly recommend! They were able to send someone out within an hour and fix my issue.

Based on the many 5-star Yelp reviews,(Thanks, Yelpers!), I called Rooter Tech to evaluate a possible leak in our home's water line. Carlos Martinez, the owner, responded quickly, looked things over, and gave me an estimate. But while that description sounds overly quick and superficial, Mr. Martinez's evaluation and outline of the potential job was very detailed and comprehensive. His experience with external plumbing issues in 50-year old homes in Steilacoom is impressive, and he outlined the possible scenarios the job might entail. My wife and I gave "thumbs up" to the project, and Carlos scheduled a return in a couple of days. He and his team arrived on time, and got to work uncovering the problem area. We soon learned that our old galvanized water pipe was severely corroded, with major leaks in two places. (The only reason we didn't have a major spike in our water bill was the dense clay soil surrounding the pipe acted as a partial plug.) Carlos ran through our options, and the pros and cons of each. He suggested the best course of action was to replace the entire length of old galvanized pipe (about 30 feet) with PEX water line, and also recommended getting rid of the second water shutoff valve just in front of the house, as it was an unnecessary potential point of failure. He provided a revised estimate, and we agreed to replacing the old line. Carlos also offered to check out the sewer outflow pipe with his fiber optic camera, and ensure it was in good shape. This turned out to be a great idea, as while the pipe is relatively new PVC, there was a fist-sized hole in the top. We authorized this repair as well, since the cost would be half as the crew would already be doing the other job. Carlos and his crew covered the mini-trench and pile of dirt with plywood and tarps, and strung caution tape around the site. We scheduled the job to commence the following Tuesday. The mark of a true professional contractor is not only how they do the actual work, but just as important, how well they coordinate the necessary permitting, and marking the other underground utilities lines before digging. Carlos had all this taken care of quickly and efficiently. (I know most of the Town's Public Works crew, as a former Town employee, and they told me how much they appreciate working with Carlos, due to his professional skills and ethical standards!) Tuesday arrived, and a much larger crew arrived, again exactly on time. They got to work immediately, removing our lawn turf carefully, then digging with an excavator. During their work, they unearthed about 50 pounds of discarded metal piping, which we suspect may have been dumped and then buried by the home builder in 1976. As promised, Carlos had the section of the sewer line uncovered, the damage photographed (caused a few years ago when we had the front yard landscaped; a vehicle had driven over the spot, which pushed a large rock into the pipe, breaking a hole.), and then repaired the line. This evidence was crucial for supporting a homeowners insurance claim, and yet another check mark in Rooter Tech's "Plus" column. The project was completed the same day, with exceptional attention to detail, signed off by the Town's inspector, and at a very reasonable cost. I strongly recommend Rooter Tech for any similar plumbing project! NOTE: I have a lot of photos documenting Rooter Tech's fine work, but despite them being sized down, the website won't upload them. read more

Called Rooter Tech to the rescue again! This time Randy and the crew came out as we had a leak under our house. They were able to fix the issue same day and really went above and beyond to ensure the right issue was uncovered (we ended up having two leaks from two water sources) Old Houses can be so charming and soooo prone to issues). They walked me through it step by step, with photos, without pressuring me or treating me like I knew nothing (even though I don't know anything about this subject, ha!) Highly recommend and felt the value was there in the cost based on the work done read more

Rooter tech serviced my home with hydrojetting service and pipe replacement. Good quick service at reasonable rates.

Thank you Carlos and your wonderful crew for coming out to our house in Federal Way. I appreciate the efficient and quick service. The whole process was very educational and eye opening. You're heaven sent. read more

Carlos and his team showed up on the same day I called. They quickly found the problem and offered reasonably priced solutions. I'm very pleased with the work they did and would highly recommend them. read more

This is a great company that truly in it for helping people. They went above and beyond to help people. Mr. Carlos was AMAZING managed to check our faucet on day his busy schedule. He told us what's needed and to let him know if he can be needed further. I will definitely use this company for people like Mr. Carlos. Thank you again Sir. read more

Fast response, fair pricing, flexible scheduling, professional service. No issues. Would recommend.

These people are wonderful. They were able to get our sewer problem diagnosed quickly and made us functional in a couple of hours. Then the major work began and they did everything promised on time and left no mess. I highly recommend this company and all of Carlos' crew! 5 stars! read more

I'm a contractor and I hired Rooter Tech because I cannot dig ground to work on pipes because of my broken foot. Salvador owner came to help and he is great with great knowledge. I cannot understand the magnitude of contractors in Washington how badly the things are done. Salvador knew exactly what I meant and he input his own professional trade skills for a permanent fix the right way. Everything was done right and quick with good price. Many other plumbing contractors will price gauge and perform a quick fix, but not the right way. I highly recommend Roof Tech/Salvador. read more

The work was completed to my satisfaction without any unnecessary add-one. The pricing was fair and the technicians were efficient.

I have to say I came to yelp to find a plumber I can trust. I found Rooter Tech and gave them a call immediately. Next day Carlos came out and looked at my guest bathroom sink because it was leaking. As I feared it was because the original piping was done wrong. Once he quoted me I told him I had to coordinate with my spouse and see if we could do the work. 20 minutes later I called Carlos with the go ahead and to my surprise he returned to do the work same day. 25 minutes after arriving all the work was done. Now a few days later my husband noticed water still leaking a little. After calling Carlos I knew it wasn't from the work he did. Carlos came right back out, gave it a look and even took care of what might have been the problem. I have to say I am very pleased with this amazing company and would recommend them to anyone needing work done! read more

Truly the best plumbing experience I've ever had. We had a backed up toilet and we're dreading a huge wait. I called 3 highly recommended plumbers who never even called me back. Another said he couldn't do it and referred me to someone else who told me we'd have a 6-8 week wait. So I called Rooter Tech based on Yelp reviews. They answered right away, said they could come this afternoon and called me back with an estimated time shortly after. I was working so my mom met them - she was amazed. The plumber, Junior, clearly explained the problem, cost, have advice for preventing it in the future, and cleaned the place up. My mom says she's never had a better plumber and she's dealt with a lot of these issues. They will be my go-to for any plumbing needs in the future. read more

These guys are the Greatest, Their price was very affordable, they were here on time, fixed my problem very quickly, very polite, if you need any type of plumbing repair I would definitely call these guys First. read more

Rooter Tech to the Rescue! A guy named Junior from Rooter Tech came to my house and he did awesome job on our water heater replacement. Very honest with his work, and explaining what he would do, exactly how he will do, and performed it well. I called over 10 different companies and had three different guys came over, but this guy Junior I had good vibes and he gave reasonable price (compared to other companies gave me quote of $2,950+ plus taxes). They came in the morning with an estimate, and then immediately started working on it same day, took out broken water heater, brought everything up to code (it wasn't up to code prior before) and it's all good now with brand new water heater! Highly recommended service in Tacoma, get Rooter Tech and ask for Junior! Thank you Junior & Rooter Tech! read more

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Rooter Tech was great to work with. Carlos was very responsive and explained everything in detail. The two gentlemen that came in to fix our faucet Randy and Rafael were both GREAT! They worked quickly, they're both very knowledgeable and friendly. Their work was very clean and they cleaned up the area they worked in really well. I like that they were able to complete the work right away! They provided me an estimate yesterday and came back and completed the work the following day! We are very impressed with their work. I will definitely use them again. read more

My outdoor faucet was not attached properly. Also, a series of small pipes in the crawlspace that attached to the faucet were not affixed to anything solid. The people who showed up to fix the situation were nice, knowledgeable, stayed in good humor, and kept the place clean. They wore protective blue booties when they came inside the house. They replaced the faucet and screwed it into the siding better. I have not seen the work they did in the crawlspace yet, but the faucet is very stable now and is working well. As for the quote, I was quoted $750 on-site. I told one of the workers that was too steep. He asked me what price I thought was fair and I said $500. He checked with his boss and his boss said okay to that price. The job took 2 people 2 hours. read more

Rooter Tech - New outdoor faucet - Plumbing Near Me - Tacoma, Washington

We were discussing estimates, when suddenly this company stopped responding. It worked out because I ended up going with a different company who were very professional and completed the job on time to my expectations; very nice fellas. read more

Emergency Service Call on Saturday, within an hour! I had line break and had to shut off my water main. It was at noon on a Saturday. I reached out to a few different places via Yelp and got in touch with Carlos. He was at my house in an hour, cutting a clean small hole in my wall where water was leaking into my room and soldering pieces back together. He did not charge me an on-call, emergency fees, which I really appreciate. He will be the first person I call for any future plumbing needs. read more

Carlos helped me immediately with my kitchen sink backing up. He was able to come to my home the same day as I called. Which was huge help because I work all week. He not only fixed my sink and installed a new garbage disposal but showed me how to manually reset it if I had any issues in the future. He guarantees his work for a year and he was very honest and transparent on what the plan was for repairing my sink. All in all I would definitely recommend his services and use him again in the future. Thank you Carlos! read more

Rooter Tech was amazing and came out the morning after I placed my call. After taking a look at my issues Carlos gave me an estimate and multiple options on how I could resolve my issues with invasive roots clogging up my sewage pipes. No tricks, no bait and switch, no pressure, just honest hard work and real/practical solutions to keep your plumbing in good working order. Wore a mask, gloves and shoe covers, and also sanitized the area with Lysol after completing his tasks. Thanks so much! read more

We're new home owners, never had septic. Our septic backed up almost a year into owning our house and after reading up on reviews of local septic technicians, we went with Rooter Tech. They hydro-jetted the system, but told us our pipe from the house to the septic was the "wrong kind" and quoted us $1700 to dig it out and replace it. We decided to wait on that. Fast forward 9 months, and the system is backing up again. A friend who works in construction looked at it for us and said that not only was the pipe indeed for septic systems, but also there was a piece of the pipe that jutted out into the tank, and that's what was causing our system to back up. He literally just cut back the piping and it cleared up. These people were going to charge us $1700 for replacing something that didn't need to be replaced. For putting a bandaid on something that could have been easily fixed just by cutting the pipe that stuck out too far. So unethical. Would.Not.Recommend. PS- this owner is trying to say I'm lying and I'm not. There are no roots in our line, they never said anything about roots when they were at our house (much less cut them, my spouse was there the whole time) and there are no trees or bushes anywhere near the line from the house to the septic. The line WAS sticking out at the time, and it was commented on by this company. My friend cut the pipe and it fixed the situation immediately. Another septic company came out and said it looked great. It doesn't matter if this was 9 months ago, we know what was told to us, because we had sticker shock and were very worried about having to replace the line. Also, we bought the house in May 2020 and had it fully inspected, no reports of roots in the line at all. read more

These guys are exactly what you want in a plumber or any business that you work with. Very responsive, efficient, good value and more than anything honest. I had a jammed up garbage disposal that needed repairing. They could've just told me I needed to replace the whole thing and quoted me $750+, however they took the time to investigate the problem and it turned out it was fixable within an hour for much less money. I will use their service again in confidence, thank you very much! read more

Our toilet was acting up, and I tried calling a few places, but either they never got back to me or they weren't available. Rooter Tech picked up right away, and were available for a consult at home the next morning. They offered a few good options and explained everything clearly. We decided to install a new Kohler Flushmate toilet, and they got it done in less than an hour. Everything looks and works great, and at a reasonable price. Very happy with our experience and would definitely go to them again for future plumbing issues. read more

Rooter Tech - Kohler Flushmate - Plumbing Near Me - Tacoma, Washington