I come to this facility for all my tests. Everyone is so compassionate and helpful! I love that…read morewhen I call I don't get a recording. The girls at the front desk are so sweet. They answer all my questions quickly and make everything so easy for me to understand. The techs are awesome, they go the extra mile to make sure you feel as relaxed as possible. My doctor usually gets my results the same day I have the test, which is basically unheard of! I love it there, and would suggest it to anyone in the area.

I had an 8 am appointment . I was taken on time the technician made me at ease and was very kind…read more. It took an hour but I got through it fine. This is my 2nd time there and would highly recommend Munster Open MRI.

My experience reading this MRI report was disappointing. The report contained comments about my…read morebody size phrased as "very ample fat," which came across as unprofessional and insensitive. Medical professionals can address weight-related factors without using language that feels judgmental or humiliating. I understand physicians must document findings objectively, but bedside manner and professionalism still matter -- even in written reports. Patients deserve respectful communication, especially when navigating painful and stressful medical issues.

Ok, 2/6/2025. Slipped and dislocated right shoulder at 4:30 am…read more Took me right in, took my ID and BC/BS card, and began treatment. Person cam in after and helped fill out (right hand/arm was in sling) needed papers. Provided "Drs note" for work. Not happy with hurting myself but happy with their care. Not many places open at 5 am.

Got charged a bunch of money to be told nothing, given a cup of water with an ibuprofen and sent…read moreout the door. Worst mistake of my life.

I highly discourage anyone from using this facility! I received several messages (from my insurance…read morecompany) requesting an appointment with no response. Finally, I personally called (I had to follow up with them since there weren't any return calls). When I spoke with a live person, she was short and rude. I was told no appointments were being made until three weeks at which time I would have to call back to get an appointment. Ironically, I called my insurance to share my experience, only to be told that someone from A&E had JUST phoned, saying their machine was" down and wouldn't be available for three weeks." Hum! Coincidence? I think not! Math ain't adding up! She was covering her bases. Had she told me the machine was down for the next three weeks, I would have understood; however, she did NOT say that. Her attitude was less than professional. The bottom line is horrible customer service. Hard NOPE on A & E Diagnostics Imaging in Crown Point, Indiana,

Had such a wonderful experience here after my shoulder injury. Got results the next day, the staff…read morewas amazing! Especially Nikia, (which I hope I spell that correctly) was so kind, and willing to help us get the results in the most efficient way possible!

The people here nice, however the wait test to do blood work is ridiculous. I waited an hour and a…read moreho

Un organized front desk for registration for just routine blood draw. Over an hour and still not…read moreregistered and they had2 employees operating registrations stations. Got there when they opened at 8 am and at 9 am still not registered. We had number 8 for registration. TOTALL UNACCEPTABLE!!!!!! Left and drove to St John Clinic was in and out in 15 minutes!!

The staff is nice...but the doctor is an idiot. My doctor that wrote the script even specifically…read morewrote what they were looking for. Thank God the technichian made me a disk. i could google what they were looking for by xray with multitudes of examples coming up...compared it to my disk taken at Patwari's and saw the defect myself. The next day I went in to get the final report and nothing even mentioned. My doctor had to call and tell him to go back in and reread it. This doctor does not give a thorough read of scans/xrays....and he gets paid to do this? The consensus is if you have medicaid, you can see this idiot....Community Hospital won't accept it for certain things. Sad thing is I pay for my insurance and went to this place. Don't make the same mistake I made. All Patwari does is give you a very vague general report, not a thorough one. Hell he doesn't even read what the other doctor is so very kind enough to spell it out for him to look for. This is the kind of healthcare provider that is dangerous to rely on for an intelligent opinion. Opinions such as his could kill people. I would have given him zero stars but it would not allow for it. Disgusted and never going back there. Not worth my time or the poor quality of work done. My heath is too valuable to leave in this nit wits hands!

Billing ERRORS galore! They frequently fail to credit accounts for payments made by insurance. If…read moreyou call them a person in India or Pakistan answers. Those people are defensive and refuse to admit errors even though we provide proof that insurance paid. You can get your imaging done anywhere. Avoid Munster Radiology unless you want incorrect bills.

Their billing department is a disaster. I have been going in circles trying to correct my insurance…read moreinformation and they just keep sending me the same denied bill. Their customer service is useless and nobody is willing to follow through.