I didn't have to wait hours to be seen. They are very thorough and fast getting to there patients.read more

The women there misdiagnosed me and I had to go to another doctor to be taken seriously and given…read morethe meds I needed. Very frustrating experience, especially while sick.

On the days where your day does not go how you expected it to go. Fanny Allen urgent care is here…read more it all happened in a flash. me and my friend millie and my friend shifra are all laughing and skiing. next thing we know millie's leg is FUCKED! we brought her right over and they sewed her right the fuck up. Doctor let us play Fireball by Pitbull during the operation. These guys know how to party Everyone that helped my friend was the best person i ever met.......Still hope we dont have to come back soon though.... shout out matt! shout out doctor and medical assistant! friendship is magic

From a former nurse We are hard to please. I had two visits…read moreto the Fanny Allen urgent care within two weeks and the care was amazing. Everyone there was thorough and knowledgeable. The first visit was at a very busy time and did take quite awhile but I didn't need anything really urgent. M.D's and P.A.'s were good. This was the only place that could perform an I&D that day so was very grateful.

Beserk company. I went in to be diagnosed and told the self pay rate is 160 USD. They said they…read moremight be able to work with my insurance. I said: Ok, I'll pay the 160, and I guess you can bill the insurance. If insurance pays, I can get refunded. 6 MONTHS LATER they ask me to pay 630 since my insurance doesn't pay. Im like: but I paid. They say: yeah, but you requested we bill your insurance and that rate is higher. Since your insurance doesn't pay, you now need to pay 470 extra (to make it 630). Im like: what? Wait, what???? Is this legal?

I found everyone at ClearChoice very thorough and conscientious, spending plenty of time discussing…read moremy health concern and forwarding a path for next steps. I was in and out in 30-40 minutes. Thank you!

My daughter went to WellNow in Plattsburgh for a UTI. They gave her an antibiotic and said" If this…read moredoesn't work, come back and we'll give you a stronger one". You're supposed to do a urine culture so you KNOW which antibiotic to prescribe. Jump forward three weeks and now she's in the ER with a kidney stone. Had to miss a trip to Italy that was planned.

The billing department charged my credit card without providing prior notice or statement of the…read moreaccount. When I called they said I had signed an autopay authorization, but refused to allow me to remove the authorization from my account. They pushed me to the patient portal, but there is no way of removing authorizations from your account there. The run-around is truly horrific customer service. Beware.

I had cut my foot on some glass and went to fast track the next day!they were so attentive and…read morecaring ! Everyone has their job and each person was nice and made me feel comfortable! The PA Brett Palmer was awesome ! He stitched my foot and was so careful and caring ! I was there for awhile but they checked everything! From X-rays to flushing the wound out ! I felt like they did a better job then if I had went to my doctor ! I did not feel rushed in anyway ! Good job and thank you ! I went back to get the stitches removed 10 days later ! The customer service was definitely not as good as my first visit! They seemed shorthanded and the wait time was long ! They put me in the room for the doctor to come remove my stitches and I waited forever !!!!! I thought they had forgot me ! He came in ! Was not as friendly as Brett was !removed the stitches and left ! Didn't wipe my wound off or anything! I was very disappointed in this visit

Never answer their phones! If you cant provide good care, shut down! What a waste! Even send meds…read moreto the wrong pharmacy!

I called my Primary care , left a vm and then they closed for the weekend never calling me back…read more(Northwestern primary care,) which is an hospital affiliated practice serves as an essential part of the hospital service. I waited until they transferred me twice to their call answering; service who then sent a call to the on call Dr. due to a Sinus infection and then spread to cause a fever and then went to urgent care, to be told by some wet behind the ear arrogant asshat PA it's only a virus and would pass. It always goes away on its own. ? Seriously? Then I asked the PA if he read the history, meaning what I told the assistant. Yes, he tells me, I started treating it 5 days ago after 4 days prior thinking it was just a cold. Now, I go home and leave another message to be called back by the wrong physicIan, who worked at another practice and some lady who took my message was called back 2x because no qualified Call service agency knew which Dr or practice it was? A lady named "Jane" jumped On the phone with an attitude no apolo, attitude! call center girl is in training , while yelling at me, as if me calling was not providing them a job! very, very unprofessional attitude and dismissal, . then all of a sudden I have a call back from another pa. We are in serious trouble and I am sure it is not a priority in this state! I recorded the conversation..

What a great experience. The staff was friendly and attentive, and the physician had a great sense…read moreof humor (important because we were there for quite a silly injury) and took care of us. Wish every urgent care was like this

I was visiting from TX during the Covid-19 pandemic and was on day 8 of a 2-week quarantine. I…read moredeveloped an infection that needed medical attention and prescription for antibiotics. The staff at this urgent care facility were amazing! They were very understanding and patient. Dr. Hull was personable and took time to answer my questions thoroughly. Shannon was so cheerful and explained the billing procedure since I was from out-of-state. I can't recommend this place enough!

The process was very efficient and speedy! From the time I walked in, until the time I was…read morediagnosed and all set was just over one hour. Highly Recommend!

Super friendly administrators on the front end and kind, attentive doctors and staff! Very quick…read moreand efficient care with no bs or jumping through hoops. I was in and out in under an hour! Terrific all around.