I bought a 2009 Honda accord from North end auto sales over this last week I just wanted to say…read moreJohn did a great job he was very friendly and also explained everything the car was in very good condition I'm very happy with it this dealership is very trustworthy and I would recommend anyone needing a new used car to go here they will take great care of you!

Highly recommend not to go there he raped me in prices for a crankshaft sensor that I bought and…read moreput in he says a cam shaft sensor and fix a loose sway bar my fault I was selling the van my mechanic was sick I got 4 quotes the highest quote was 246 my mechanic said 211$ but had to wait till Monday or Tuesday my fault for being impatient I just needed it done they charged me 546.21$ and didn't even tighten my tire back if there was no stars that's what he would of got it u look like I got money he's gonna make u pay he wouldn't show me the receipt until he had money in hand please n beg u DO NOT GO THERE THERE SCAM ARTIST.

Eric is as honest as the day is long! He takes his time discussing the problem in such a friendly…read moremanner, you would think he's known you forever. Also, he's more than fair price wise. The last time I was there for a heater problem I mentioned that I was concerned about my headlight covers fogging up. He told me next time I came in he'd buff them out for me at no charge! It doesn't get any more honest than that.

Eric's auto service is, hands down, the best in the area and I've tried many. He and his team of…read moreprofessionals are highly competent. His pricing is exceptionally fair and after years and years of being cars to him, I have NEVER had a single complaint about his work or the costs involved. Most importantly, he is honest. He will tell you what you need and reliably estimate the cost. Believe Eric! If he says you need it fixed, you do! No kidding, no cheating, no price padding. Just honestly and integrity. He is absolutely the "go to guy" for everyone in our family. You can't do better than Eric's!

Great service. Doesn't do what doesn't need to be done. Good…read morecommunication. Trustworthy.

Brought in a vehicle with suspension issues, he told me that I needed an entirely different part…read morereplaced and charged me 900 for it, then after replacing said part, informed me that the issue with the vehicle was exactly what I had told him the issue was when I brought the vehicle in. BE WARY OF BEING SCAMMED HERE.

I was a bit disheartened when I was returning from a fabulous trip and got side swiped on an…read moreinterstate highway merging onto a ramp directed to by my GPS. When I returned home to Fall River, MA, I sought out Mike's Collision. I chose Mike's because of convenience, fairness, and honest appraisals. For me, it also mattered that the facility is "Faith based", meaning that they answer to a higher authority. The Associate who served me is Steven Medeiros. He was sensitive, personable, and competent. He offered several options. I chose a less expensive one because I didn't want to go through insurance and I plan to keep the car. Plus, I can't stand to be without transportation. The work done was truly incredible! The amount estimated was the exact amount charged. Service was provided while I waited. The waiting area is quite comfortable with reading materials and snacks. I am truly grateful.

Requested estimate, the owner had a 15 year old girl (approximately)…read moreto look at my scratch, no dent, just a scratch. The owner gave me an estimate of $600, without actually looking at the car? A very bad experience, I would avoid this shop, they don't care what you say or what you want. Signed, Disgusted!

I brought my 2021 BMW 330i in for an AC diagnosis. They sent me a video of a pinhole radiator leak…read morethat had eluded the previous three repair shops (along with an impressive write up/evaluation of most all other systems). Their experience with BMWs led them to the correct diagnosis; Radiator leaks can shut down the AC system. I have owned twenty seven cars over the decades and have worked with about as many repair shops. Brum's is an impressive stand-out.

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

Love this man! He is the best mechanic and a super nice guy! Never overcharges and does quality…read morework. I am super pumped to have found him here in Fall River. Lots of construction going on around his business now with the new train but that will end soon. He's not open on weekends though. I know that's a bummer but he's amazing. There's another guy who is always there with him who is super nice and hard working and smart. 10 stars if I could.

They took my car straight from a lot that shall remain nameless ( hint; I have a Volkswagen)& no…read morequestions asked, took my car & had evaluated it within 2 hours. My car had sat untouched at the previous dealer& they had no sense of urgency to even look at it to ease my mind. My oil pan had hit debris on the road & leaked out. The engine was at risk of seizing. I didn't expect a miracle but an evaluation would have been appreciated. I explained to them that I had no rental on my insurance & I'm my mother's caregiver on Hospice. They seemingly didn't care. Brad's &( Steve), very communicative with me, listened to all my concerns & gave me specific timelines that they followed to a T! I'd recommend them with 5 stars. Polite, communicative, knowledgeable & relatively quick. I got my car back & I'm grateful.

Helped fix my son's tire by plugging it after a nail was removed. Very fast service, thank you.read more

Disgustingly rude old man!!!! I stopped for gas and inserted my card and the machine just kept…read morebeeping card " remove card ". Even tho I removed it he comes out and starts messing with the machine and saying where is MY debit card !! I said in my pocket! He proceeds to angrily gesture to give it to him and I said NOO ! Then he yells WHAT DID I DO !!!!! And proceeds to stay in the way blocking me from getting in my car !!!!! Gets another old man while both cursing me out in whatever language they speak! Absolutely disgusting behavior, always a man!

Do not buy a vehicle from these people. They are crooks. sold me a lemon and defrauded me by spray…read morepainting the undercarriage of the car to conceal all the rust and corrosion. Noe refusing to give me the full refund I am entitled to by law.

After a car accident my car was towed here. When I called to have my car towed to my preferred auto…read morebody shop the man refused to release the car without my signature. I asked if I could verbally release over the phone he told me no. I asked if he could fax or email the release and he said no. When I stated i had no way of getting there and asked if he could work with me at all he said, "it's not my fucking problem get here or don't get your car." When I was able to get a ride to this business, from another state, he threatened to not release my car to me, because I wanted to check my car to be sure nothing was stolen prior to signing the release. He did not ask for my ID or any type of verification for who I am.