He does not seem to know the business in regards to part warranties. Told me parts were not under…read morewarranty so I went elsewhere for repair. Was contacted after to say the parts were covered. He cost me hundreds of dollars needlessly.

They are a top notch family business. We will have all our cars serviced here. We highly recommend…read morethem.

Brought our 2024 Prius Prime Plugin Hybrid that would not start this morning without first charging…read morethe engine battery. 3rd time this has happened since purchasing this Prius new. Pat took time to test the battery. Though we are still not sure what is causing the issue mentioning all possibilities was very much appreciated. May have to go back to the dealer. Thank you so much, Pat.

I have a 2012 BMW with 90K miles that Pat has been maintaining for me the last 5 years. During this…read moretime, I never had a repair problem until yesterday when the warning light came on about the drivetrain. Of course, I was concerned and expected a major repair bill. I took the car to Pat and he stopped what he was doing and started to diagnose the car. He then told me that most likely it wasn't serious. I told him I had an important doctors appointment the next morning and asked if I should rent a car. He said "leave the car with me." Later that day, he called me and said the car was repaired! Wow, was I grateful and relieved that he was able to fix the car the SAME DAY! I always trust Pat. He and his team are very customer focus, honest and competent. Plus, his repair services are very reasonable. I highly recommend Aguiar's Auto Repair!

I brought my 2021 BMW 330i in for an AC diagnosis. They sent me a video of a pinhole radiator leak…read morethat had eluded the previous three repair shops (along with an impressive write up/evaluation of most all other systems). Their experience with BMWs led them to the correct diagnosis; Radiator leaks can shut down the AC system. I have owned twenty seven cars over the decades and have worked with about as many repair shops. Brum's is an impressive stand-out.

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

I had a dent on my bumper that was preventing me from passing my state inspection (even though it's…read morepassed for the last 10 years), so I called up Mike's to talk about options. Steve Medeiros answered the phone and suggested we try to push the dent out because why would I want to replace a bumper on my older car. I was surprised that he suggested an easy fix and so so grateful. I came by the next day and he spend about 30 min pushing the dent out himself to much success! On top of saving me the cost of a new bumper, he didn't charge me a penny for his time. I owe him big time and plan to go no where but the Mike's Auto Body family of businesses. I am so excited to now have a auto shop that I can trust :) Thank you Steve!! P.S they have two adorable pups in the office. Because of that they get an 11/10 :)

Requested estimate, the owner had a 15 year old girl (approximately)…read moreto look at my scratch, no dent, just a scratch. The owner gave me an estimate of $600, without actually looking at the car? A very bad experience, I would avoid this shop, they don't care what you say or what you want. Signed, Disgusted!

First time trying this shop and they did an amazing job! Ramon and his team are very professional…read moreand efficient. Definitely recommending them from now on!

I agree with Jessica, who also recently reviewed this place. I would give it a ZERO stars if it was…read morepossible. I would never step foot in this joint. I called about a week ago to set up an inspection and no one answered the phone initially, no voicemail, but not a huge deal. I was told I needed to call and speak to the owner to set it up. No offer to have him call me. Again, not a huge deal, but foretelling of the (lack of) professionalism that was to come... I called again and was given an earful about what a waste of time it would be for him to do the inspection "I only make $6 on it, so you must bring cash or a check, I don't take cars or I would only make $3". It is not worth it to me. I'm not sure why he felt the need to disclose this information to me... but I digress. I ask about how long the appointment will take. I'm told after I tell him my car is relatively new with no obvious issues "everyone thinks there car will pass and has no issues". Ok, I leave it at that. Until... I went into another establishment to have my windshield wipers replaced in the interim... the kid installing them ends up cracking my windshield (now I have less than 2 weeks until said inspection is due). I call on the next business day to let the gentleman (I use this term loosely) know that I'm unsure how to now proceed. I called at least 4 or 5 times at all different times of day to try and be courteous in event I SHOULD cancel the appointment. Again, no answer. The next day, I call again and someone answers, I ask if it is the owner, realizing that he is the only one I am "supposed to" talk with about this matter. He will not identify himself. He tells me "too many people want to talk with him and he doesn't want to talk to them." I tell him about what has transpired. He tells me "I'm not the one who did it. I have inspections on my own cars, I'm not worried about your car." He begins laughing. I am perplexed by the way the owner received and handled my simple request. What should I do in this circumstance; should I still have the inspection, anticipating it will not pass and I'll need to see this unprofessional clown more than once. I tell him I don't find it funny. I tell him how I tried calling the previous day and didn't get through. I know he deals with this all the time, but I don't and I'm trying to figure out what to do. He tells me "I don't care what you do, we always answer except during lunch hour and we don't answer when the car is on a lift, I don't want to drop a car to answer a call. I've been in business 40 years. We answer. So he is suggesting I'm lying I suppose. He said "why don't you call me another 5x, I have your appointment in the books; come or don't come, I don't care!" And the clincher, he hangs up on me. The Owner was incredibly rude, condescending dismissive and completely unprofessional. Clearly he didn't want my business. I obviously didn't go to the appointment, he didn't even give me the chance to respond I wouldn't be there. Instead, I went to Sun gas station, just a little way away, where they know how to treat customers, the gentleman there was pleasant, efficient and helpful. The complete opposite experience that I had with this shop. Good luck staying in business with your attitude, unkind sir.

Great service. great people Fairley priced and can fix anything lucky to have found them…read more been coming for 7 yrs

I recently brought our Toyota to a Toyota service center for an oil change. They completed an…read moreinspection and recommended we replace the front/rear brake pads, a caliper, and front struts. The Toyota service center quoted $7,000. Based on a buddies recommendation I brought my vehicle to Beacon for a second opinion. Steve at Beacon was friendly, knowledgeable, and honest, explaining and confirming everything Toyota had recommended but for $3,000 less. Highly Recommend!

Alan and team are great to work with. I can talk to him about the issue I'm having with one of my…read morecars, he listens, offers advice and lets me know what he thinks a path to resolution is. His prices are always fair and prompt, courteous service.

I would watch out if you bring your car in and ask a simple question like, "what do you estimate…read morethis will cost?" I was given an estimate of between $300-400 for front break repair and filter and oil change. I ended up with a bill for $1,048!!!! No one from Smith Auto had the courtesy of checking in with me once they realized the cost would be so extremely different from their ludicrously deceptive and deceiving estimate. They trapped me and won't hesitate to trap you. I don't trust them, and would advise anyone around not to trust them either. On top of that, they'll add 4% if you use a credit card to pay. Stay away!!

I was extremely impressed with the quality of work Brian provided. After getting rear ended in a…read morecostly hit and run, I swore that I would make a dash camera a top priority. Brian was able to fit me in right away and took the time to review the pros and cons of a wide range of options. In less than a day he was able to professionally mount and wire a front and rear mirror dash cam with no visible alterations to the car's interior. Once completed, he took the time to walk me through the various features and made sure that I had a full understanding of how to operate the camera. Now that my second vehicle is back from the body shop, I plan on having another one installed ASAP!

Brian's Car Care is definitely the only place I trust taking my vehicles to. He's absolutely…read moreamazing at what he does!! He is so meticulous and gets your vehicles shining inside and out! Best car detailer around!! Five stars PLUS!

Not easy to find a good, trustworthy mechanic these days but these guys are!! The owner answered…read morethe phone every time I called and always gave me updates on the repair progress. I had my car towed here from another shop because I was getting the run around and these guys had it done in a couple days. When I came to pick my car up, the owner was out hand washing it for me! Above and beyond, excellent shop.

Great family business! This is jeep restoration central! I purchased tires, rims, and a 3 inch…read morelift on my 1998 Jeep. This shops prices were way more reasonable then others in Boston shops. I already loved my Jeep prior to the modifications but now I absolutely adore the way it looks. The owner restores much older jeeps, as well. The minimal yet snazzy lift not only allows me to basically drive over just about anything but it looks incredible. The lift didn't affect the gas mileage too bad as I was first warned by the haters who don't have a lifted Jeep, ha! My Jeep is rad.

This was a great experience. I needed a tire repaired as i was losing air quickly. The mam at the…read morecounter i forgot his name but he (smokes) as do I, but he was fantastic, the whole team behind him as well. I will be coming back in a coupe weeks to get new tires installed. I appreciate the rapid service and experience. 10 out of 10 all day! Thanks team!

Sullivan Tire in Newport is my go-to company for all my tire needs. Always prompt and courteous,…read morethey deliver great service. I highly recommend them.