Purchased a wig and decided I did not like it... I tried to…read morereturn it, pack never opened tags attached, and they would not allow me to return it. Granted they do have a sign posted, which I did not see, as it is hung at waist level. Shop elsewhere ... There are many other hair stores in the area that will take returns as long as the tags are attached, And the other stores are more up to date, inviting and cleaner...

GO ELSEWHERE FAST. They sold me a defective product & took 0 accountability for it. Told me that…read moreeither me or my family that stole the hair that was missing which is extremely disrespectful & unprofessional. Please spend your money somewhere where they respect their customers because it is not here.

Hair cut style great cut no problem getting an appointment for the same day precision cut great…read morepeople! Fun experience will defiantly go back. Steady stream of regulars good vibe

First time here and I needed a short haircut that is also feminine. Rolled the dice and made an…read moreappointment. I got a great hair cut from Violet. She knows what she's doing. My haircut has shape and volume while still being short. She also helped me think through how to have it cut to eventually let it grow out a bit longer. Glad to have found a new, regular salon.

Awesome Salon ! Melissa is the owner and master stylist ! She did an amazing job installing my…read moreweave and adding highlights! She is easy going and I enjoyed my experience! This salon follows all Covid 19 standards and regulations !

Melissa- You nor your clients are in charge of my perception. Yes, you called to apologize, however…read moreyou made excuses for your behavior as you are doing now. By saying, "sometimes children get nervous when their mom is in the area" or " I couldn't see around the corner to get a full picture of what was going on". You should have asked if there was anything you or your staff could do to assist me and my daughter with removing our wet jackets after coming in from the pouring rain outside. During our call, you mentioned that you didn't think I would leave your salon after your mean and unnecessary exchange. I responded that you can't predict a person's reaction that's why you should be kind to ALL. Did you think I would sit in your business and feel uncomfortable, rushed and unwanted? Yes, I've only been there 6 times in 1 Year (thanks for looking that up) and I've never felt an overwhelming sense of peace or warmth in your space. Like most women, I look forward to my time in a beauty salon and when I can share it with my daughter it's even more special. Your behavior ruined that experience. Mind you, this is all because you failed to evaluate a situation before addressing the customer. You made the customer the problem and that's a problem. If a shampoo area was crowded by 5 people, but meant to accommodate 6 then that's a problem that requires your attention. If you ask a customer whose been in your salon for 90 seconds to move out the way then that's a problem. Reading your review, I still don't think you understand that this was unnecessary and ridiculous on your part. I reacted by taking my business elsewhere and sharing my experience. It's not about the 6 visits. It's about the repeat visits over the years that will never happen. Melissa- The beauty salon is about more than creating outward beauty. Most of us want to be poured into by other positive woman and unwind for a few hours. It's about the experience. Please keep that in mind.

I was in dire need of a hairdresser for an upcoming event and also needed to find a hairdresser in…read moremy area then driving into PA to my former spot. This spot came recommended from a Black Mom group and I noticed they offered a limited holiday special for 'walk-in' looking for a Silk Press. I arrived on a Saturday morning at 9:15am to be a 'walk-in' and only had to wait about 30-min to be seen. They are super friendly and I was greeted by the owner, I felt like I was heard during my consultation with my hair journey. My only thing is that when it was time to pay (they take card or cash) is that my price was double then what I expected. I think there was some miscommunication when it came to the holiday special and I believe I was uncharged on some services I wasn't aware of the price (steam treatment) unlike the $15 for a trim. That is my ONLY issue when I spent $145 (silk press, steam treatment, & hair trim) and also I spent 4-hours in the shop. Arriving at 9:15am and leaving at 1:20pm which seemed a pinch long even for a walk-in, but it was only 2 stylists and a shampoo girl working. I might come back as I do like supporting black owned locations, but now I know to save accordingly beforehand if I do. They offer a lot of services from locs, braids, natural, etc.

I've been a client for a minute and I'd have no one else touch my hair. Growing hands, actual hair…read morecare, and great ambiance. Highly recommend.

Horrible return policy, times are wrong. The staff aren't very helpful and the business owners make…read morethe shopping experience uncomfortable.

This store is conveniently located just off across Keys Road in the Shop Rite shopping center so…read morethere is plenty of parking. It is always neat and organized when I go in and they have a very large variety of wefted hair and wigs. So, the thing that stands out about this particular beauty supply store so the customer service! The employees are always welcoming and very helpful as well as the owner. I had a problem with some hair I purchased and they were very helpful and listened while I vented even though it was definitely not their fault LOLOL They have all kinds of jewelry, hair oils, make up.... anything you can think of including black soaps and raw shea butter.i don't live in the area but this is my usual go to when I come to south Jersey. Make sure to check it out:-)

Shemika is the best! Not only does she do great hair, she educates you about your scalp. Her scalp…read moredetox system is phenomenal! I have locs for over 20yrs which caused my hair to thin. Well, turns out my pores were clogged and caused some damage to my hair follicles. The detox saved me from further hair loss leaving my scalp clean & healthy.

All I wanted was a blow dry and curl. Not "curled" with a FLAT IRON!!!…read more That's not a CURLING instrument. too many shops these days are lazy and not wanting to curl your hair with an actual curling iron?!!!!!!! My style lasted less than 2hrs!!! $70+ wasted.