Working with John was a wonderful experience. His services were requested by a hospital patient. He…read morewas prompt, professional, courteous, and pleasant. His fee was very reasonable and wouldn't hesitate to use his services again.

Punctual, communicative and helpful! Also, very convenient and pleasant to deal with.read more

Be warned, does NOT accept credit cards for PennDOT transactions, CASH only…read more Paid market rate for a title transfer November 2023, kept existing tag since transfer within family, was told would be getting a replacement tag in less than 90 days. Keeping the old tags also made transferring EZPass impossible, which would have been nice to be warned about. So, February 2024 rolls around, no plate, call up Best Tags, "not their problem", call up PennDOT, after an hour bouncing around PennDOT, they indicate need to look something up based off the receipt. Call Best Tags again, they said they'd look into it. About two weeks later a brand new tag shows up in our mailbox in a manila envelope, with a registration date effective... February 2024. Something fell through the cracks, no explanation, no apology. As other commenters have noted, there are lots of places to get routine official transactions done at fixed market pricing, why go to a place which will give problems ?

I'm having the hardest time getting any real answers. I came to the store in Paoli in AUGUST 2024…read moreto get my registration renewed and my car title transferred to my name. I paid cash, over $300, and left assuming that they would file the paperwork, as that is their whole purpose. My temp tags expired in November 2024, and I started calling asking where my title and registration are. After calling, leaving voice messages, and reaching out on the online contact form twice, I was connected with a human, Chris, who said he would help me. APPARENTLY THE PAPERWORK WAS NEVER FILED?! Now the Paoli branch doesn't pick up when I call and I have left voicemails on Chris's phone. I will continue to leave a daily review across all platforms in desperate hopes that someone will actually contact me and tell me what is going on. It has been 5 MONTHS since I filed with you all and I have nothing to show for it. I have no title for my car and no registration.

After several calls and no response to any of my messages. Clear questionable customer service.read more

Karla was kind easy to communicate with even though we had a bit of time lapse with one of the…read morewitnesses. She was very professional and I would highly recommend her services to anyone.

He's a great guy, on time, on the ball with all of the signatures and stamps, and was more than…read morereasonable on the prices charged. We really appreciated it Edward!

Mr. Ervin replied promptly to my request for a mobile notary. He was very professional and…read morethorough, which was appreciated after I had a different notary put the wrong date on a document which invalidated my document. Mr. Ervin had availability in his schedule on short notice and charged much less than other mobile notaries in the area. I highly recommend him.

Would give 0 out of 5 if possible. Was overseas but home for 3rd delivery. I was not even phoned…read moreabout it though I saw van. Driver left in a hurry. They returned my packages to sender. Doreen assured me it would be sent the next day then told me she did not know where package was! Driver didn't even come up to my apartment unit saying it's my complex rule which is not true. They are not even aware of notifications on their system..Fedex is soooooo much better. Deplorable customer service

Really great team of employees here. They are friendly, helpful, and efficient with all shipping…read moreneeds, even when you can tell they're very busy (with packages stacked to the sky). My only complaint is with UPS corporate making it hard / expensive to print documents. USB devices are the cheapest path, but that's so 2012! UPS charges a fortune to email documents to print or print from their PC. I recommend the FedEx on Lancaster for all printing needs.

While moving from California wasn't very easy, Megan made our car situation easy. With requesting…read moreour title and waiting months, she always communicated with us. I can't recommend this place more. Very helpful and made this process easy. I'm glad we came here!

Do yourself a favor and go to First Class Auto Tag Service in Broomall instead of Malvern Auto Tag…read more- they charge $15 to send in a handicap tag as opposed to $45 which is highway robbery plus when we went in they were so nasty and unprofessional about it! First & last time and we do NOT recommend!

I just had a wildly bad experience at this location. I brought in a Happy Return, and I have a lot…read moreof experience using this service at UPS Stores, Staples, and Ulta. Sometimes the scanning of each item works, but in my experience, it often does not and the clerk reviews the return to check off the items manually. At this location, the clerk scanned the first item, but the second didn't go through. He said it wasn't on the return, and I said, "Oh, all of them should be on there." From there, he started yelling at me, to the point that I had to ask him, "Why are you speaking to me this way?" more than once. He was yelling that if he took the items, I wouldn't get the refund for them. I tried to explain that this was a common occurrence and that there was a way to review all of the items on the return, but he would not listen at all. I said that I would just take them somewhere else to return them, and he continued to harass me until I walked out the door. It was like he went from 0 to 100 over truly a very small issue, and I will never go back to this location because of it. By the way, I went to another location down the street, and no issue at all doing the return for all of my items.

Save some money and ship United States Postal Service (USPS) GROUND ADVANTAGE at the post office…read morenear by at 1000 West Valley Road, Wayne PA 19087. My package was 17% less using USPS for the same ground shipping service. The UPS Store is the more expensive option with no value add. Only a fool wastes money at the UPS Store. Plus the longer waiting lines.

Paula was great. She was very helpful in assisting us in transferring a vehicle as a gift. She was…read moreable to save us some money and knew exactly what the state was going to require. She was very pleasant and got us in and out in a jiffy. Definitely would use her services again. She made this process as about as painless as could be.

Great experience in dealing with Paula. She took the time to educate me on the process for…read morepurchasing a vehicle from a private party. In addition, she was very accommodating and helped me to solve my special situation.

I was transferring my truck from TX to PA and it had been since February that I had been waiting…read morefor PENNDOT to get their act together, the state's process is really messed up, but this friendly and down-to-Earth family business helped in every way that PENNDOT never could. I was floored when I finally walked out their door with my truck titled in PA after a mere FOUR MONTHS. Thank you First Class, I'll never go anywhere else for title work!

Fast, friendly, courteous and reasonable price. I was dreading brining in a car from out of state…read more No need. They deserve their nice reviews

Very responsive and helpful. Would highly recommend and will continue as my go to tag, notary, etc…read moreplace!!

Jill was wonderful, and made the process very easy it was the first time I've had to do this. I…read morewould definitely recommend her business