I had my first visit with them today and I found them to be very friendly and welcoming. They were…read morecourteous and cheerful...even though it was. cold and damp Monday morning! The location is close to the Parkway and has plenty of parking. The staff is very organized, and my appointment took place on time. I did not feel rushed, there was a consultation followed by the procedure. Dr Farag was very friendly and down to earth. He has a great demeanor, and understands that patients want to be treated with care. I highly recommend this office.

I hadn't been to this location in quite some time, and unfortunately, it appears that some of the…read moresame issues still exist. During my recent visit, I saw Kristie Walton and left feeling rushed and unheard. My concerns were not thoroughly addressed, and I was ultimately sent home with a few face wash samples, which did not resolve the reason for my appointment. Overall, the visit felt like a waste of both my time and money. After reading other recent reviews, it seems that similar concerns have been raised by other patients, which is disappointing to see. I had hoped the experience would have improved since my last visit.

Adam really in truly goes the extra mile . He's not pushy and I was completely satisfied with the…read moreresults all 10s

Being Middle Eastern your life is cursed with 2 things- a big booty and hair... everywhere!…read more Unfortunately, you can not do anything about being bootylicious, and it's only going to get bigger and bigger. As for that unwanted hair, you come see Nicole at Luminesse Laser. I just needed to smooth out some of my upper body parts... no one wants to go on a un-magical carpet ride! ***ADVERTISEMENT- before and after pics not posted, but it REALLY works.... says- a once hairy beast from the Middle East. Nicole will take care of that problem. Her pricing and plans are SUPER competitive and very affordable. Plus, she has incentives such as: birthday coupons, rewards points, holiday codes, referral discounts, etc... You can not go wrong with this business model, because it is designed in favor of the customer. Her technique and many many years of experience in this field gets the job done efficiently... in return saves you a lot of money. Also, her down to earth personality makes you feel so at ease during your session. We shared stories and laughs- it was a good time. Check out their website, because laser treatment is NOT the only thing they do here. They cover manyyyy of your cosmetic/beauty needs. TIP: You can not be tanned when you have this procedure performed, so the winter time is IDEAL to get this done. FYI: Parking lot is located in the back of the building.

Doc didn't even introduce herself to me. Just took me as if I was another one on the conveyor belt…read more I get it, it was evening time and I'm sure she had a long day. But damn. I guess it was more of a "consult" than an exam because she didn't really observe my skin. I was told some products I could get OTC and was on my way. I was in and out within 35 minutes.

Horrible office I was 10 mins late for my appointment was out on hold when I called for 5 mins was…read moretold that they were going to check me in and than parked my car which by the way the front door does not open which I did not know walked all the way to the back. And went inside elevator is older on so it takes time by the time I get upstairs they told me they could not take me Mind you I called as was supposed to be check in already no accepts which I know because I am in the medical friend now 12 years so last at the front not nice. Needs to re replaced and was told that the doctor could not see me now explain that. So nooooo I would never recommend this place at alll

I am very fortunate to find this place for my laser hair removal. It is hard to find a place where…read morethey also treat darker skin tones well and take the time to explain all the procedures step by step. Everything is tailored to your needs and you and the doctor discuss the right amount of treatments for the best results. I have been going back here several times already and each time I was treated wonderfully. After the first treatment I already saw results but by the third you clearly see so much improvement that you wonder why you didn't go here earlier. The pain from the procedure is minimal(I did my neck) and the aftercare steps are very clear. The place is of course licensed and won awards before which you can see for yourself when you go in. Very clean place. Dr. Ram and the staff are so caring and welcoming, that I will always go to them for other procedures which they provide a wide range of. Go check them out Update: It has been a couple more months now and my neck still has no hair in the spots treated. Well worth the money in my opinion, the hassle of shaving it every morning was tedious and very hurtful with the razors, it pays for itself in the long run. I am certainly going back a few more times though to continue the rest of my treatment, just been on vacation so wasn't able to get my last one in time. The crew is very helpful with working with your schedule and fitting you in on certain days which I am very thankful for. Many deals and payment options for the laser hair removal as well, and if it is your first time, certainly try it out, it is cheaper and very effective. You can stop whenever but you won't after you see the results so quickly. Be a better version of yourself and keep in mind that they offer more than just laser hair removal.

They deleted my Google review... so here it is again:…read more I had a very negative experience at this laser hair removal med spa and ultimately decided to stop going. During one of my sessions, I was severely burned in a specific area, which was very painful. The injury made me lose trust in the amount of safety I had during treatments. I am unsure still why it occurred because I was told that the puss open wound, was due to a hair that was ingrown and became infected... which I quickly learned was not what was going on. In addition, I felt uncomfortable with the staffing of technicians situation. While many other females worked there, there was only one laser technician available, and he was male. He performs Brazilian laser hair removal on female clients, but when I checked the website after a few treatments and curiosity, did not offer the same service to male clients, which in hindsight sight felt unprofessional and inappropriate to me being that if a female wants a Brazilian, she has no choice but to have a male technician. An hour before my appointments, I applied numbing cream on my bikini line and my entire Brazilian area with plastic wrap over the areas. At the beginning of my appointment, he wiped my numbing cream off from my Brazilian area very invasively without even asking if I was okay with that or giving me the option if I could wipe it myself before the lasering. The reason could be so he removes all of the product off completely before lasering, but with ONLY a male tech available and as a female patient who is basically blindfolded being touched in that vulnerable way, I should have 100% been given more options for my comfort. I was asked to remove my bra while wearing a medical gown that opens in the front. The laser treatment was only for my underarms, and the area was fully accessible through the sides/sleeves of the gown. There was no medical reason for me to remove my bra. As a result, my chest was exposed, which made me feel very uncomfortable and vulnerable. This situation felt completely unnecessary, and it could have been easily avoided. Between the physical injury and the discomfort surrounding the treatment environment, I chose not to return again. I would strongly encourage others considering this spa to think about your comfortability levels when getting vulnerable areas lasered by a male technician, to ask detailed questions about safety protocols, and how client comfort is prioritized before making an appointment.

Good doctor and very nice aides. Pragmatic bedside manner but knows his stuff. Only challenge is…read moresometimes getting an appt especially with him.

This place is horrible. Called for an appointment 5 times and they never called me back. So I…read morefinally had to drive there to make an appointment in person. So I get the appointment and then show up on time. They hand me a pager like you would see at Cheesecake Factory. I wait an hour and then they finally paged me. I then went to another waiting room for additional 30 minutes. Ugh. Anyway the only reason I went here is due to my insurance being accepted. Otherwise stay away!!

The place is very spacious and clean. I had the lymphoma massage and although I was in so much…read morepain she was very gentle and made me very relaxed. I walked out feeling good about my experience and will be back in a few days

I found out Katica's through a Groupon deal and I'm so glad that I did! Don't be fooled by the…read moreoutside, looks can be deceiving. This place is much bigger on the inside than it appears on the outside . Any nervousness I felt immediately disappeared the moment I stepped through the door. The colors are warm and inviting and the smells are invigorating. Isabel takes her time, she's experienced, knowledgeable and very pleasant. I look forward to my next service with

Bought a groupon to get my underarms treated. They still look the same as they did before the 6…read moretreatments. Not sure their laser actually works... I wouldn't come back, felt like it was a waste of time and money!

Definitely recommend coming here. Staff is very friendly & professional. Clean office. And after 5…read moretreatment the hair on my lip is gone. No more unwanted hair!

I've had a wonderful experience at Heavenly Spa! The staff is professional, kind and personable…read more The facility is clean and nicely decorated with a cozy and homey ambience. Scheduling is always flexible and once you get to your appointment they take you in quickly.

I can't say enough about heavenly Spa all the women that work there are super friendly and caring…read more Monica is a master at her art. She explains all parts of various procedures. She is very helpful in explaining what would be best for your individual needs and what you would like to achieve. Very fair prices, and easy to schedule appointments. overall wonderful experience at heavenly spa.