Alex was super responsive and came out same day to replace the lock on my condo door and cut a new set of keys. He was friendly, professional, upfront about pricing and asked great questions ahead of time to make sure he had the right parts before he showed up. Since this was during COVID he also had a mask, gloves and respected social distance the whole time. Highly recommended! read more

We finally got around to rekeying locks. Alex did an amazing job and it was very quick ! We are so happy ! Thank you so much !

Great guy, very accommodating. He showed up on time to my storage unit to cut the lock off when I lost the key, however due to my own error we were there an hour before the place opened. He left and came back when the place opened with no complaints. Reasonably priced and also he has great communication. Very responsive to calls and texts. Can't recommend this service enough! read more

Alex was quick to respond and was very efficient. He also was understanding of the situation and very empathetic. Even gave some great advice on a security system. Would definitely recommend to anyone! read more

Alex is the best. He immediately answered my call and set up a convenient time to replace a lock. He was friendly and efficient and implemented Covid safety precautions. The cost was reasonable, plus he also told me about a possible AAA reimbursement. He also made me two extra keys. What? Nice. read more

Alex was great! He came same day I called and gave me a quote on the phone that he stuck by. He knows his work. Was easily able to replace the lock, make sure everything worked well, and cleaned up around him. He was also just a lovely, authentic and kind person. Definitely recommend him! read more

Alex was super friendly and communicative! He responded within the hour and respected the COVID safety procedures. Everything went smoothly and I would definitely contact Alex for any future needs! read more

I used Nova Locksmith for a new deadbolt installation. Alex is a super nice guy who if you're interested is loaded with useful security information. His work is impeccable, he's fast and he's fair. He even tuned up my other locks on the door. Alex was getting calls and was working while answering them hands free. Most were spam calls. I asked him why he didn't just use his voicemail and learned that he ALWAYS answers his phone no matter what he's doing, it's a matter of being a good locksmith , reliability ! I highly recommend this charming second generation locksmith who knows what he's doing, takes great pride in his work and excellent service, and has a fondness for working on everything from antique locks to keyless systems. read more

I had a great experience with Alex! He was available, quick and professional which is everything you'd want in a locksmith. I would 100% call him again if I had another lockout. read more

Was locked out of my apartment, gave them a ring and they had someone at my place in 40 mins. (This was past 6pm too).

After another locksmith flaked out and made 3 excuses for not showing, I contacted Alex. He came the same day, was on-time, texted me ahead of time asking if it was ok if he came 20 minutes early, texted me his ETA and was courteous and professional when he arrived. He installed the deadbolt lock, gave me extra keys, had me test it, explained the different quality ratings of locks (and that what he installed was the highest) and gave me great advice for automating the lock so it automatically locks and can be controlled with my phone. And his price was very reasonable. Overall excellent experience and will definitely use him again. read more

Alex is awesome! Fast response and he can come in the same day i make a request. Thanks

This guy was fast. Unlocked my front door before within a blink of an eye. He also gave me info about protecting my front door.

Alex was super friendly and quick to respond! He did great work and I'm happy I went with his services to get my lock rekeyed.

I just had a Schlage Encode + SmartLock installed by Alex of Nova Locksmith. I needed to upgrade my door security because throughout the years, I've had door repairs done where the whole door was replaced including the knob assembly. So that left me with a different set of keys for each door. I also had knobs that were broken. I decided to use Yelp services to find a locksmith. I immediately received several responses to my inquiry. I read through them all, but the Nova Locksmith review count was the highest. I read a few reviews and I was more curious. So, I decided to call Alex. He sounded young and busy, juggling my call and his current customer. We talked about my issues. He anticipated exactly what I needed by suggesting I get a Smartlock deadbolt. He sent me an Amazon link and I ordered it. Deciding I'll give Alex a try, I asked how such a young guy can acquire over 1,000 reviews. That's when he told me his Dad had just retired and now Alex is taking his place. I am very pleased how efficiently my job was done. He handled the maintenance of the 3 other doors and rekeying all locks to one key quickly and efficiently. I am very pleased with his service. Thanks Alex! read more

Super nice, friendly, fast service! Alex showed up asap and got me back into my house in a jiffy! Yelp wants me to add more words to my review so here we go: words words words words words words words words words words words words words words words words words words words words words read more

I called Nova Locksmith for an issue I was having with my front gate and spoke with Alex. He was very professional, showed up at the exact time he said he would. He did an excellent job and was very knowledgeable, plus he was very kind. Overall, it was a very pleasant experience I would highly recommend using them 10/10! read more

Coming back from a business trip in Seattle, I was exhausted so I guess my brain wasn't functioning correctly that got myself locked out of my room. I called Nova and got an appointment right away and Alex came to save my day! It probably only took him no longer than 5 minutes to unlock my door and was very friendly. I'd give this guy 10 stars if I could ;) would recommend to everyone I know! Thanks so much Alex! read more

Alex and Nova Locksmith were awesome! We had to get our front door rekeyed ASAP. He arrived same day, took care of the work, explained the security of our door, and provided all the key copies we needed. I'll definitely reach back out to Nova for all future locksmith needs! Don't look further! read more

Alex fixed a garage door lock and installed a lock on the back door of my flat. He did a fantastic job, was very professional, and pleasant to talk with. I highly recommend him! read more

I needed a re-key and Alex came through immediately and solved all of my issues. Friendly guy, fair rates, and a real pro. Glad people like him are out there. read more

The team at Nova is great! I manage a large building in San Francisco and these guys are my go-to. Very fast, friendly and helpful! read more

Damn these guys were good. I asked for a quote through Yelp and Alex responded immediately. I have a very custom door and he was able to fix it super easily and for a reasonable price. He was at my house fixing the lock within an hour or two of my asking for the quote. Super responsive, friendly, and effective. Yay! I love small business experiences like this. read more

Fast, friendly, affordable! Alex was prompt in responding to our call for an estimate in fixing a lock on the front door of our bakery. He was able to make it out to the bakery the same day and resolved our problem in no time. While he was there he also rekeyed a lock so we were able to use the same key on every door. read more

I needed my patio door lock to be fixed. Alex promptly got back to me to schedule an appointment. Alex showed up on time for our appointment, and very profession manner. When he fixed my lock, he explained to me what was wrong with the door and lock to my patio door. I would highly recommend Alex for locksmith services. read more

A little over a year ago, I had the pleasure of meeting Alex from Nova Locksmith. I have needed locksmith services a number of times since then, and I have never gone to anyone else since. Alex is not only incredibly personable, he is EXTREMELY timely and incredibly competent. Apparently the apple does not fall far from the tree, as his father was also in the same trade and taught him a lot of what he knows. On all occasions I have called him, he was literally ABLE TO BE THERE WITHIN 30 mins, and in no more than five minutes after he arrived, problem solved. In addition, I consider his prices to be incredibly reasonable in comparison to others I have used. I highly recommend Alex of Nova Locksmith to anyone in need of a locksmith. read more

My situation had some unique details. Alex was really understanding and helpful. I have a different problem today so I am about to call them again! read more

Alex was fantastic. I locked myself out of my car at a work site with a complex layout. Alex gave me a quote over the phone that was extremely fair and showed up within an hour. We communicated to get him to where he needed to go. He was extremely friendly, fast, and helpful. He also accepted digital payment. read more

Alex saved us last night! Our just arriving airbnb guests called to say that the keypad was not working and they couldn't get in. We called Nova locksmith at 7:30 pm on a Friday night and he was here in 15minutes. He figured out that the keypad lock had broken, and he came up with a temporary fix. We checked online and found an identical model of our highly rated keypad lock was available only online, Alex said that he thought he might have an identical model in his storeroom. Otherwise we were going to have to wait until Monday for him to try and get one from the supplier. He called later that night to say he had one and would be by the next morning to install it. Not only was the service amazing, Alex is so knowledgeable, friendly and reasonably priced! We'll be recommending him to all our friends and neighbors. read more

This is the second time that I used Nova ! Bothe times the service was timely and responsive. He called to tell me he was on his way. Very professional and really knows what he is doing! read more

Alex was quick to respond to my quote request to change our locks before moving into our new home. Although there were other quotes that were slightly cheaper, I decided to go with Nova Locksmith because Alex had great reviews and was quick to respond. The morning of the appointment he called to ask if we could meet a bit earlier, and we were free so this was fine with us. When he arrived he was very friendly and wore a mask. While rekeying, he was also able to fix a couple issues we were having with the locks. They work great now and overall we are very happy with the results! Thanks Alex! read more

Alex was prompt to respond, efficient in replacing the locks. He did an amazing job and I highly recommend him!

Alex was very responsive & super accommodating to a last minute scheduling. We needed a locksmith to re-key a mailbox and Alex was able to do it the same day we called! Super quick, communicative & reliable. Thanks again! read more

Eddy helped me fix the ignition lock system and worn out key in my car. He came at night and worked on the car till 2am until it was fixed. Great service and dedicated craftsmanship. He was obsessed with finding a solution. Definitely dependable service and shout out to Eddy! read more

Alex was very professional, quick, and reliable. It didn't take long to drill our knob and get through our door. We are very happy with his service and fair price. Highly recommend! read more

I requested a quote from Alex through yelp after reviewing a number of locksmiths and was impressed with his many rave 5-star reviews. Alex responded right away, provided a thorough explanation of how he would approach what I needed done, and gave me a fair quote. On the day of the appointment, Alex kept me informed of his schedule. He arrived on time, quickly and efficiently completed his work, and verified with me that everything was perfect. Alex is professional, responsive, courteous, and reliable. I highly recommend Nova Locksmith. read more

I locked my keys inside my apartment and I needed to get inside asap. I called Nova Locksmith and I was given a quote over the phone. The locksmith arrived within 15 minutes and opened the door lock in less than 1 minute. Super fast work and very professional. He accepts Zelle payments which is also very convenient. I highly recommend his services. read more

Really awesome service! The best part was about how quick Alex was with his response and arrival time. We were able to get into our locked room in record time. If I ever need a locksmith's help again, I'm definitely going to call him. He also took covid precautions which was greatly appreciated!!!! Thank you so much! read more

Our dead bolt in a commercial door to our office in SSF, CA recently failed from old age. Employees could not dependably get out of the building through that door. Not a safe situation. Nova and Alex were terrific. They responded quickly to my request and based on the safety issue made arrangements to replace the lock asap. Alex replaced the lock quickly, made sure our existing keys still worked and just made the repair process pleasant. Would highly recommend Alex and Nova Locksmith. Great service and customer support. read more

Consistent with numerous other five star reviews: Alex is extremely responsive, personable, professional, and easy to work with. He changed our locks including tightening a loose deadbolt in an 105 year old mechanism, free of charge. A few things for future customers: - Alex was very accommodating during his work here. Coincidentally, another contractor showed up during that short window, as well as a refinance officer. He even waited for me to finish with the refinance. - like another recent review, I recommend others clarify a detailed quote with Alex before starting the work. The Yelp app claims his services are $45-65, which is for one line item. I think his prices were worth the service provided, but good for others to know to make sure they don't get sticker shock. With our matching deadbolts including one new set, and 7 keys, and fixing the loose bolt gratis, it was a bit over $250. Many of the extra keys he gave us for free too. - for new knobs and bolts, you may want to ask to see the actual product. We chose an antique finish, were a bit surprised that it had a glossy finish. Alex explained to me afterwards that this is a high quality product, and why. After doing some research I'm entirely convinced. Hope this helps. This business is great, generally recommend! read more