Following several sessions at BenchMark West in Aiken, I have experienced significant relief from…read moreneck pain. The staff is great, facility is spotless, and Hunter Floyd gives the very best deep neck massage I've ever had! This was my first time receiving physical therapy and BenchMark West will be my number one choice if I require more therapy in the future. Five stars and the golden buzzer from me! Lynda P.

Easy peasy to get in and out with flexible scheduling and a clean, pleasant facility!read more

Impeccable staff- immediate warm welcome, apparent knowledge regarding front desk and communication…read morebetween insurance and doctors. Doctor Michelle is kind, well educated, and very good at her job. I highly recommend seeking treatment at this office.

This rating is based on the service that Stacy, the nurse that took care of my Mom the night of…read moreher, supposed to be a day surgery, overnight stay. She was the BEST! She was all about caring! This hospital could use a lot more of nurses like her. She never got frustrated and treated us like family!

Very professional friendly staff and knowledgeable physical therapists. I feel very safe and taken…read morecare of here. They listen to all of my concerns and we try different exercises just for me to help with my back injury. It is very easy to make and reschedule appointments which relieves a lot of stress for me. I highly recommend this place to everyone.

From the owner: Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation…read moreservices to communities throughout 24 states and the District of Columbia, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.

Awesome place to go go for physical therapy. They are very professional and very friendly. They…read moremake you feel very comfortable. Thank you all.

I have been here as patient and referred several friends. They are AWESOME and really care for…read moretheir clients. They truly treat you like family. It is both a casual and professional environment where you feel comfortable with the staff working with you. I mean physical therapy can be very awkward with the hands on treatment but they know how to make you feel comfortable. They have some cool new treatments too so be sure to ask about their laser therapy :)

Good covid-19 protocols.very fast in scheduling my therapy. Friendly and very professional.read more

From the owner: Georgialina Physical Therapy is 100% locally owned and operated and we pride ourselves on having…read morefriendly, professional staff that are dedicated to providing you with the highest quality care and service available. We have clinic locations that are convenient to most of our patients' work or home. Our goal is to provide a clinic location within a 10-minute drive time for all citizens of any community we serve. We understand that you are too busy to spend time in a waiting room and pride ourselves on average wait times of five minutes or less in all of our clinics. We have a highly experienced team of Georgia or South Carolina physical therapists who offer specialized treatment services for any pain, injury, or discomfort you may be feeling. Our patients have found high levels of success in our treatment services, due to our implementation of advanced technology and methods.

(Evans Location) Nice people, but thats about it. Too few PTs for too many patients at a time, also…read moremy PT seemed like he was guessing how to resolve my pain (I understand it's kind of a guessing game but it seemed like they were just coming up with stuff and seeing if it helped instead of using a educated/focused approach). Maybe you'll have better luck at the Augusta location, but there are better PT services out there.

The jury is still out. Good doctors don't always have the best bedside manner. The staff is…read moresuper nice and attentive.

Pain. Dr. Epter always keep me, patient , waiting hours before my appointment. Has very poor bed…read moreside manner. Caused me more pain than I had visited him to treat me for. Does little to no follow up care after a procedure. Would not recommend him. His office staff is excellent, but can not make up for his behavior.

This review only reflects our emergency room experience. We took our toddler here for an injured…read morearm (he wasn't using it- we thought broken or something). We did NOT know there is a children specific ER just two or three blocks away otherwise we'd have gone there first. At no point during any of our check in process did someone mention this to us- which I get, more money for them but we waited for SO long to be seen and were the only people with a child. We were finally seen by a PA and then by the attending doc, they did an X-ray of his arm and couldn't see anything because he's small and they only have adult equipment. After 6+ hours of this waiting and waiting they decided to transfer us to the children's ER, so we ended up sending twice as long waiting around for answers. DO NOT GO HERE IF THE PATIENT IS A CHILD! We now have 2 ER bills to pay because nobody thought to let us know about Wellstar's children's hospital ER.

Patient care is good, rooms are too small, I don't like the idea of "Hospitalists" and would prefer…read moreto be seen by my own doctor, billing is horrible. I get bills weeks later that are not itemized, and calling and asking for such a bill is a waste of time. Once I was in Coronary Care for 2 days and got a bit for $2,000.00 for "room and board.' CRAZY!

Phones don't get answered nor call backs. Very unprofessional. Have been trying to schedule an…read moreappointment that was referred to this clinic and will be taking my business elsewhere!!

This is the WORST experience that I have ever had. I scheduled an appointment for 12/16. My check…read morein process was swift and smooth. I was scheduled for a routine check up as a new patient. knowing that routine check ups consist of various checks at different offices, I decided to call the day prior. The it took a few attempts but I finally got through and I was informed of the following " A routine is similar to a physical. You will get blood work on your sugar levels, cholesterol, etc." I inquired if I can add an STI test as well since they were testing blood. I was assured that it would not be an issue and I could get a referral for an allergist at my request. For this reason, I kept the appointment. The female representative that took my blood pleasure was great. However, when the doctor came in, I informed him that I would like for him to check a part of my body to analyze it. He refused and stated that he would send me to a gastroenterologist. I informed him that I was not in any pain but wanted him to simply take a look and he refused. I had previously been seen at urgent care for a different concern and that doctor analyzed the area. Dr.Gabriel Madu was short with me and proceeded to provide remedies for my concern without even identifying or analyzing the area to determine if his remedies were in fact on course with the area of concern. I decided to nod my head in compliance in order to not cause a disruption to my appointment. We move on to Dr.Madu checking my heart rate and inquire was their anything that he could address in the moment. I informed him that I was not sure what I am allergic to but it was something. He quickly stated that he would refer me. He did not ask how did I com to this conclusion , how many times or what was the reaction. I was taken aback by his dismissive tone and blatant refusal to even take a look at my areas of concern. The appoint too an uptick as we began to discuss where I was from and where I lived currently. After a few moments of patient - doctor discourse, he then left the room. The female representative came back in and gave me my discharge papers. I was confused because I was still waiting form my routine check in and my STI test based on my blood. The representative informed me that I would go to the lab to get my blood drawn for the STI , only. I quickly informed her that I was here for a routine with the STI as an addition since blood would be taken anyway. She informed me that based on what I was looking for, it would be in two appointments since I requested a blood STI. I further explained that I didnt need the STI but wantd to add it and if it would prevent my routine visit, we could could cancel it. She went to update the doctor and the doctor came back in and stated " What do you want completed?" I stated that I was there for a routine visit and I was not sure what that entailed but I know it consist of drawing blood an checking my sugar and cholesterol etc. He stated that he could do those. It sounded like he was focusing on the few that I stated and I asked what does a typical routine consist of.? He informed me that the term "routine is not accurate". I responded and stated "I am not a doctor and I do not know all the specifics to a routine visit" The doctor goes on to state that I could get the STI test and the few that I named only. Again, the doctor could not explain what a routine visit consisted of. At this point, I was shocked by the unprofessionalism and he abruptly left the room. The 2 representatives came back in and was not sure how to assist because I was then, in the process of packing my personal belongings. They attempted to assist but again, the could not because they did not want to answer for the doctor. They also explained that I was speaking to a call center and they provide inaccurate information as to what specific appointment descriptions are and they should have not informed me of what a routine appointment is. I explained that if I simply get lab work on the STI and the 2-3 tests that were mentioned that This appointment was similar to urgent care and what was the purpose of scheduling a routine visit if the doctor refuses to take a look at anything and perform the routine care? Dr. Madu was not concerned about my concerns and simply wanted to refer me to a specialist at every turn without even analyzing anything. It was hurtful to know that during COOVID 19, Dr.Madu did not take this seriously. I payed the copay prior to seeing the doctor so I left the office without receiving the service I came for nor were my concerns even looked at to provide insight or solace. He was the worst doctor I have ever encountered and I felt dismissed and simply NOT helped. What is unfortunate is that the representatives seemed to know that the doctor was difficult and attempted to assist me the best way they could. I do not recommend this office or doctor. He was unprofessional, rude and refused to help me in any way as a patient.