Five Stars - The Absolute Best in the Business! If you are…read morelooking for an auto repair shop that actually cares about its customers and excels at what they do, look no further than The Car Doctor in Falls Church. Other auto repair shops seriously need to take note of how this place operates. They don't just see dollar signs when you walk through the door; they focus on building real relationships and providing honest, top-tier service. They have gone completely above and beyond to extend the life of our family's vehicles, keeping three very different cars running beautifully: * My truck (2007 GMC Yukon XL Denali) * My wife's car (2013 Chevy Equinox) * Our daughter's car (2016 Toyota Corolla) Finding a mechanic you can trust implicitly is rare, but the team at The Car Doctor has earned our loyalty completely. They treat your vehicles like their own and never try to push unnecessary repairs. Truly a gem in the community--highly, highly recommended!

I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

The good is that thus far my vehicle has been fixed. The bad is that service took longer than…read morepromised, communication could be better, what seems like predatory charges for unnecessary fixes, and surprise junk fee at the end. Relatively comparable to most experiences with mechanics these days though.

Brought in my 2014 Volvo S60 for an oil change, state inspection, emissions test, and to fix the…read morecheck engine light that would've made me fail said emissions test (the code read that my air flow was too lean in my fuel). Problem number 1: the "complimentary inspection" was free, however them actually diagnosing the problem was a whopping $219.46. So, then the inspection was not free at all. Problem number 2: the quoted me at $2900 dollars to do the bear MINIMUM of repairs (air/fuel induction service, replacing an 02 sensor, MAF cleaning). Took it to another place, and I only needed to do ONE of those things for $300. Problem number 3: They insisted on me replacing my crankshaft main oil seal which would have cost me another $5000 dollars. Problem number 4: when I said this was way too much money for what I needed as I stated when I walked in that I only needed whatever had to be done to pass inspections and testing for registration and that I would come back to get my car, my Lyft to get there that is supposed to be paid for was not. They did pay for my one home, but not for the one back. Problem number 5: I only asked them to look at 2 specific things, the oil and my O2 issue, however they decided to also try having me pay another $10,000 in preventative maintenance services. problem number 6: They performed a service without asking me when I had clearly told them not to perform any service on my car after they provided the prices to me. However, they still performed the oil change anyway and charged me $119.95 for it. So despite me not wanting ANY service done, I still had to pay $389.53 just to get my car back and take it to another place. I simply cannot recommend this business to anyone when this is the kind of treatment and prices. If I had gone along with their business they were providing, I would've paid for more money in services than I would have just buying the car. I bought this car for $14,000. They were wanting to have me pay over $1500 more than what my car was even worth when I had purchased it. Save yourself the headache and wallet pain and go somewhere else.

I called ahead to ask if walk-ins were being accepted for an oil change. The phone was answered…read moreimmediately, as in K&B does not have an automated system to navigate through. Great! Upon arrival, I was welcomed and after filling out the intake form, my vehicle was brought into the garage for service. The lobby is very nice! There's comfortable seating, air purifiers, a coffee maker with assorted options, tv, relaxing music, and gorgeous live plants. As I waited, there was a steady flow of new and repeat customers. It was a great vibe. K&B's pricing is transparent and fair. They ran a complete diagnostic and I agreed with their honest recommendations. I am very happy I found this place!

Honestly, quality of service, knowledge of modern car repair is the heart of their operation…read more Value and quality of their service is unique and parallel or better of car dealers service shop at much lower price! They just have replaced Timing Belt on old Lexus. I have studied Mechanical Engineering and could tell they are very knowledgeable! I rarely trust other mechanics, however I trust K&B Auto Service. Tom is very honest and great engineer! RM

Exceptional service and communication. The Bradham team went above and beyond to get my car back on…read morethe road, and even had me bring the care back a month later so they could make sure everything was perfect. If I wasn't moving states soon, this would be the only place I bring my car. DJ, Jay, Billy and the rest of the team thank you! Special shoutout to DJ and Jay. Appreciate yall!

The dashboard instrument cluster on my car went out, requiring electrical repair. Repeated…read morediagnostic testing revealed a unique part that had to be back ordered. It meant several days of waiting, but the guys at Bradham were both professional and patient in keeping me updated on the progress. It turned out to be a lengthy and rather expensive project, but the repair was made and the outcome was everything I could have hoped for. Special thanks to DJ and Jacob for their courtesy.

I don't write reviews, but today I feel I have to. I have taken my 2004 Jeep Grand Cherokee to Ben…read moreNielsen Skyline Automotive for several years. Sometimes the work is fine and sometimes its not. Too often I drive out with a new problem that I did not have before. A year ago this happened with the Steering Gear Box, which started making a grinding noise as soon as I left the lot. I had to bring it back and pay for a new one. Today, I brought it in for a few minor issues and an inspection and oil change. I also asked them to look at the rear end because I was sometimes experiencing a light "clunk" when I would drive over bumps. They told me the rear differential was making that noise. It seemed odd to me that the rear differential would be the cause. So I told them it was not a big enough issue at the moment to justify $3,000 for a new rear differential. I drove it home and - voila - the rear differential is now making a grinding noise (it was not before). The clunk is still there, but that is not on them. I am not going back because I never know if I am going to drive out with more problems than I came in with.

Took my car somewhere else for state inspection but it failed; they told me I needed new brakes. I…read morewanted a 2nd opinion and found Skyline Automotive through Costco's Auto service and repair network. I called ahead for an appt, they checked my brakes, luckily replaced them same day. They even ordered me Lyft rides to/from home. I received a very detailed text with a link to what needs to be done, along with photos. Very professional. Excellent service, Connor at the front desk was incredibly kind and explained things clearly. And Costco members get 15% off parts and service so I think the pricing is very fair. Highly recommend this place!

Honest mechanics that didn't try to sell me on a repair I did not need, and charged a very…read moreappropriate diagnostic fee for the services administered. I went in due to some brake concerns, and I was informed that it was just corrosion on my front rotors due to a lack of driving. To resolve the issue, they recommended pumping breaks a little harder to help the pad make better contact with the rotor. Will come again for future business

My auto ac had ceased to blow cold air. I made an appt and took it in last Tuesday at 8:00 am…read more First time there; they listened to my report; told me what they would do to diagnose the cause; and had it done almost immediately . All it needed was some refrigerant; and they added a dye in order to determine if there was a slow leak somewhere in the system. Five days have gone by and so far, so good. No BS ; no additional charges or suggested service- even though I suggested perhaps belts and hoses might need replacement. Labor and parts came to $238- eminently fair and reasonable.

We're sure there are plenty of other good repair shops, but only a few that I would call great -…read moreand only one that's top of our list. We're also sure there are other customers that have had whatever situational friction worth considering. That said, I doubt the issue lies with Cap Hill Auto. Mr. Charucksiri - Chris - has now over the past couple of years unfailingly rendered repairs and maintenance efforts of the highest quality on-time and within (sometimes under) budget. It's to the point where I texted my partner that he managed to erase history. Your opinion - and mileage - will vary, I hope. I ask you at least to have a look for yourself at the before and after attached here. If you value quality highest, I think you've found the place to go. "Man, money ain't got no owners, only spenders." - Omar Little, 'The Wire' Just note - Chris is easier to get in touch with by email.

Someone sideswiped my parked Lexus and damaged the mirror and part of the front panel. I took the…read morecar to Capitol Hill Auto Service because I heard they also handle minor body work, and they did an incredible job. They ordered the replacement parts quickly, coordinated everything with me clearly, and had the repairs completed within just a few days. The paint match looked perfect, and you honestly can't even tell the car was damaged. Between the body repair, electrical work, and overall customer service, I couldn't be happier with the experience.

1 star. Absolutely terrible experience…read more I brought my BMW here thinking I would save money compared to the dealership. Big mistake. They quoted me around $2,950 for an oil housing replacement, while the dealership quoted $3,000. So there is basically no price advantage at all. Then it got worse. On the first day, they gave me my car back without the underbody cover at all. When I came to pick it up, I clearly told them that I would take the cover myself and they didn't need to install anything, but instead they handed me someone else's cover, which does not even fit my car. On top of that, I had insurance that was supposed to cover specific damage, but they opened a claim for everything they possibly could, creating unnecessary complications. I would not recommend it to anyone.

Had an emergency tire situation and took my Mercedes GLE350 in on a Monday morning with no…read moreappointment. Had to replace a broken valve stem. The ordered the part and changed my oil and repaired the tire in under 3 hours. Todd the service manager was friendly, honest and easy to talk with. Will definitely return for my next service!