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Appliances Pro

3.0 (4 reviews)
Closed 7:00 am - 7:00 pm

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S & E Appliance Repair

S & E Appliance Repair

(143 reviews)

S&E Appliance Repair saved our Christmas! We woke up Christmas Eve to continue our cookie baking…read moreonly to find that our gas oven was broken. We called many nearby appliance repair companies with no luck (either closed or only available after the holidays), until we gave Sammy a call. He answered the phone quickly, gathered basic information of our issue, and told us he'd be able to be at our place in the next couple hours. Not even an hour later, Sammy arrived. He quickly assessed the situation, disassembled the necessary parts, fixed the problem (loose igniter cable), reassembled the parts he disassembled, quickly wrote up our receipt paperwork, and was out the door! He was friendly, professional, and efficient. He truly saved our holiday season! My husband and I are very grateful and will be recommending his services to friends and family. COVID Precautions: He arrived with a mask and was very respectful of our requirements to wear shoe covers we offered.

**1 Star** **Deeply Unprofessional & Zero Follow-Through**…read more Last week, my partner and I hired this company to repair our 1.5-year-old washing machine that suddenly stopped draining. A technician came out the same day, diagnosed the issue, charged us the diagnostic fee, and we even tipped him. He told us he'd be back the next day after picking up the replacement part. And then... absolutely nothing. No update. No call. No text. No follow-through. Two days later, we called *them* -- only to be casually told that he "had to order the part" and that it would be Monday or Tuesday before they could return. Monday came and went. Tuesday came and went. Still nothing. After multiple calls from us, the company finally admitted **they never even ordered the part at all.** Not the first time we'd asked -- only after pressing them for answers a week later. No apology. No sense of urgency. No ownership. Just a vague "maybe later this week." This has been one of the most unprofessional, disorganized service experiences I've dealt with in a long time. We're now a week into this mess, completely without a functioning washing machine, because they simply didn't do what they said they would do. **Save yourself the frustration -- look elsewhere.**

Optimal Appliance Repair

Optimal Appliance Repair

(126 reviews)

I've used Optimal Appliance Repair several times to fix my Bosch appliances (dryer and oven) and…read morethey're great! They always come out right away, fix the issue in no time flat, answer any questions, and do a fantastic job. In fact, I've referred them to friends who all had a similar experience. They have very reasonable rates, are professional, fast, and extremely nice. I highly recommend them! Brandon Washington, DC

So I got a lemon for an Electrolux washer. I bought it two years ago and it broke within two…read moremonths. Luckily I brought insurance on it. However, I dealt with over 10 repair appointments. The repair folks scuffed my walls, broke my drain pan, complained that it was in closet, refused to fix it because it was stacking and there was a dryer on top. That time it was the computer panel. I cannot work from home so I was at my wits end with using vacation time. Fast forward two years owning it and it broke again. Again I tried another company and they arrived after I told them it was a two person job with one person and couldn't fix it. The folks from optimal appliance repair were absolutely amazing. They arrived actually early, two super professional repairmen. Within 30 minutes my washing machine valve was fixed perfectly. I noticed noises before the repair and afterwards no more noise. No damage to the laundry closet and amazing cleanup. I was lucky that they pretty much fixing my washer like a day after contacting them. It's been working perfectly for a month. I would highly recommend!

Appliances Pro - homeappliancerepair - Updated June 2026

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