I called ahead to ask if walk-ins were being accepted for an oil change. The phone was answered immediately, as in K&B does not have an automated system to navigate through. Great! Upon arrival, I was welcomed and after filling out the intake form, my vehicle was brought into the garage for service. The lobby is very nice! There's comfortable seating, air purifiers, a coffee maker with assorted options, tv, relaxing music, and gorgeous live plants. As I waited, there was a steady flow of new and repeat customers. It was a great vibe. K&B's pricing is transparent and fair. They ran a complete diagnostic and I agreed with their honest recommendations. I am very happy I found this place! read more

Honestly, quality of service, knowledge of modern car repair is the heart of their operation. Value and quality of their service is unique and parallel or better of car dealers service shop at much lower price! They just have replaced Timing Belt on old Lexus. I have studied Mechanical Engineering and could tell they are very knowledgeable! I rarely trust other mechanics, however I trust K&B Auto Service. Tom is very honest and great engineer! RM read more

Called earlier today to find out that even though it's not in their listing, they do not work on Volkswagens. If you have a Volkswagen don't waste your time calling them or taking your car by. read more

Not to be dramatic but I'd trust Tom and his team with my life lol Tom has helped me out so many times with my car (Honda fit) and is always so nice, knowledge, professional, and quick. He's always been very straightforward and honest about anything going on with my car and is very affordable! Car stuff makes no sense to me and I'm always worried about getting taken advantage of but I have never felt led astray by Tom. Highly highly recommend him for anything!! read more

I've been going to K&B for 4-5 years now, and only go elsewhere if I have to (e.g., tires, alignment, dealer recall). Tom and his wife are helpful, honest, and fair. They tell you what work you need, and don't try to pad the bill or upsell work you don't need, as many other shops do. They've done oil changes, brakes, rotors, transmission fluid and coolant replacement, spark plugs, fuel-induction service, oxygen-sensor replacement, and other regular maintenance for me, and it's always been finished on time, the first time. Most of the other customers also seem to be regulars who've been coming back, which should tell you everything. read more

Genuine, communicative, fast, and price is reasonable. I recently moved to a new city, and I miss the quality and affordability after getting my car serviced here. read more

I finally took my 2004 Toyota RAV-4 to K & B for a long-overdue maintenance. Thanks to Tom and his staff, my RAV-4 drives smooth as ever! I had the fluids changed, oil and filter changes, brake and roter service and a badly needed wiper change. Tom even threw in a headlight cleaning for my fogged over headlights! This shop does fantastic work and more importantly, they do HONEST work. If you're searching for a place for auto repair, K & B is the place to go. read more

Tom and his team do honest work in a world of shady automotive mechanics and dealers. They take care of your vehicle and at fair prices.

Love K&B, Tom is great! Super knowledgeable, helpful, and friendly. Took my 20+ yr old Tundra w/ 150k miles in to replace timing and drive belts, plugs, ignition coils, radiator, fan clutch/mount, water pump, belt tensioners, oil change etc. I was prepared to do more work on it, but Tom inspected the other areas and said it wasn't necessary at the time. I was surprised how quickly they were able to complete all of the work. The price of the work was very reasonable too. Truck has been running great since the work was done. I will definitely be going back to K&B! read more

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I didn't get my car serviced here because he recommended I go to the dealership for an issue my 2020 Corolla was having but I called and visited and the customer service was top tier. When I arrived, he came out to look over the car and talk about the issue I was having. I will definitely bring my car back in the future if I need other services. read more

Amazing, honest, and easy to work with. Quick too! I would recommend K&B auto. Words words words read more

Tom and his wifey are very nice. This was my first time here but they knew every customer that came in. Very professional. High recommend.

I replaced engines. So I've done it all. Brakes, clutches ( I'm old ), trust this place.

Tom and the team at K&B are the only people I trust my two cars with for maintenance and repairs. They run a great operation with integrity - they've never tried to sell me something unnecessary and don't overcharge for their excellent service. The value and expertise is absolutely unbeatable. As someone who tends of overthink things, it's so nice to not have to worry about being taken advantage of with my cars - I'm a customer for life. read more

Fair prices, good work, and done in a reasonable timeframe. Will definitely come again.

My rear brakes leaked and made my car unsafe to drive. I needed to change the pads, rotors and calipers. The service center near me charged me 1800 dollars to do everything. Tom did it all for half the price. Everything about his shop is incredibly professional, and I could tell with how he talks to his customers how honest he is. I am incredibly lucky to live near someone I know won't swindle me. read more

Incredibly honest mechanics. Tom didn't charge me for a diagnostic because " it shouldn't have been a problem".

What an amazing, quick, and friendly place. I had a wonderful experience getting an oil change (OW-30), where they ordered it on spot and had the car done same day. They checked my breaks, added air to my tires and assessed some cosmetic damage, all for an unbelievable price. I highly recommend K&B!! read more

I went in for an oil change, and not only was the service fast, efficient, and incredibly affordable but the customer service was top notch! I will be recommending Tom and the team at K&B to everyone I know! read more

Went here for the first time after reading their good reviews across multiple sites. They don't do appointments and they had a couple people in front of me, but everything was taken care of in a reasonable timeframe. The people were nice and transparent about how long they expected things to take which was also appreciated. It's only the first time, but I will be trying them out again next time I need service or a repair. read more

I always have a great experience here and the service is always speedy and high quality. Would recommend 10/10!

I was looking for a local and reputable auto shop in the area and spoke with a member of the shop staff who was very polite and helpful about her recommendations for my specific mileage and vehicle. She went over the relevant pricing with me and also was upfront and indicated that there would be some slight price increases (e.g. from $98 to $108) going into effect in the new year. Although the shop does not offer appointments, I arrived promptly the following day and met Tom, who was also incredibly understanding and honest. He went over the recommendations I had received from a local dealership and one of the technicians reviewed my vehicle with these items in mind. They gave me their candid feedback about what was necessary (and also what wasn't needed) and I opted to have the recommended services done at far less expensive rates than I am used to from dealerships. The work was done promptly and everyone I interacted with at the shop was very friendly. Based on this experience alone, I would certainly recommend this shop to others. They have reasonable and competitive rates (and are transparent about their pricing) and the needs of your specific vehicle. Quality and honest auto care isn't easy to come by, and this seems like the place to go for it. I'll certainly plan to be back for future services. read more

I've reviewed this place b4 but had to again , customer service is just on point .. Tom is down a mechanic because his expectations are really high so he won't keep a subpar tech . I say that to say even down a tech Tom made sure I was able to get out way b4 I expected .. read more

I was out of town and had an unexpected car repair that I needed to check and a family member recommended I take it here. It happened over the weekend but they're closed on Sunday. Fortunately, they have an overnight key drop box, so I was able to park my car at the shop so they could get to it first thing Monday morning. I was working with Tom and he was so great in keeping me up to date with what was being done to diagnose the issue. Not only was he responsive and friendly but he was also honest and empathetic with what I was afraid the car needed, a new transmission that almost always comes with a hefty price. In this case, the repair would exceed the actual value of the car. He told me to think about it awhile and that I could leave my car there as long as I need until I decide what to do. I went ahead to pick up my car and was able to meet Tom in person. I had a few customers ahead of me in line, but I noticed he was just as personable to the other customers, keeping a smile the entire time speaking to everyone. I hate car repair shops but this one is fair, honest and reputable. I felt comfortable coming here and I appreciate everything Tom and his staff did to service my car. read more

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Everyone was very friendly and professional. They were fast in servicing my car. The hours are very convenient.

Tom and his crew are great. I was referred by a trusted friend to come here and glad I did. They took my car on the spot and ordered the parts needed right there. Service was very quick and like all the reviews say, I feel comfortable with the honest work and kindness behind them here at K&B. read more

Tom was extremely helpful and informative. The shop is reasonably priced and is the only place I'm taking my car. read more

Been coming here for 13 years. Tom is the most personable, honest mechanic I know. Great staff and always excellent service!

K&B Auto is my new go to place. I was sure I was going to need a new A/C compressor Tom ( owner ) had me out in less than 20 minutes with only Freon added to the system. Other places would have taken you for a ride. read more

I was referred to K & B by two friends. Took my Subaru Outback and I know I saved over a thousand dollars. Tom was great ! I highly recommend. read more

I have been bringing my cars to K&B for years, and have always been pleased with the work, the cost and the honesty. Tom takes good care of me - and has done the same for everyone else I have sent to him - family, friends, out-of-town guests. I recently recommended K&B to yet another friend the other day, and she is so happy to have found such a good and honest auto service shop. read more

I am extremely satisfied with all the service and advice I have received from this family owed business. I am grateful for Tom and his wife! They do an awesome job at taking care of their customers and the cars. They are very humble, reliable, trustworthy, and honest. I trust them with my car! They value my time and always are honest with the work my car needs. I totally recommend! read more

I can't believe I've never written a review for Tom and the K&B Auto team. I've been coming to K&B for over 5 years and there has never been another shop that I've trusted more with my car! There's nothing I can say that hasn't been said already. Just know that the 5 Star rating is real and warranted. They are honest, reliable, and efficient. I trusted them with my Pontiac and trust them with my Infiniti. They can handle it all and you can rest assured that they are not going to recommend any unnecessary services. Often, it is the opposite for me. Usually I go in with a list of dealer suggested repairs, only to be told that many of the items on the list are not necessary. Their trustworthiness is honestly invaluable and why I will continue to take my current car and all future cars to K&B! read more

Tom is reliable and trustworthy. We've been coming to K&B for over 10 years. It's nice to know an honest place to go.

Tommy Bryant, his wife and the entire staff of mechanics are honest and highly qualified. Expert work and fair prices every time. We have three Toyotas, plus one that we had to "let go" at 220,000 miles, and have been going to K & B for decades. We are fortunate to live a few miles away, but I'd drive to another state to get this kind of expertise, service and quality work. read more

I appreciate that they provide a price sheet for their services. Very nice and professional. Would definitely recommend and plan to use them for my car needs. read more

K & B Auto Service - Price list as of April 2021 - Auto Repair Near Me - Alexandria, Virginia

I live several miles from K&B and passed up a lot of closer shops to try this one out based on reviews. I am very glad I did. Tom and his wife offer fantastic customer service. Both are very nice and knowledgeable. I asked for a few routine maintenance items to be done on a recently purchased used vehicle. They offered great prices, completed the work earlier than the agreed upon time, and did a few small things for no charge. I'm really impressed and will be back. read more

Tom is one of the best, friendliest mechanics in the area. Couldn't recommend him enough.

Tom and his team are professional, reliable and offer fair prices. I had my son's Toyota Venza towed there last night and spoke to Tom when they opened this morning. Within an hour he had identified and fixed what turned out to be a simple issue. K&B is definitely my go-to auto shop! read more

New favorite place to take my car. Good service and friendly folks. Average prices.