Jennifer at front desk is very rude and dismissive. Apparently they don't do what they list as…read moreservices anymore but still have them listed online and with partners. Just didn't want to address concerns and it seemed like their office didn't want any patients at all. Unsure if this is how they treat all new persons. I would not recommend this place at all. Read some other negative reviews about this as well.

Dr Pell is GREAT. He was the first oral surgeon to extract one of my teeth without being sedated…read more He explained EVERY step of the process as he did his job. Knowing what was coming next and explaining what I might feel was very helpful to me. He made my experience painless and less stressful. I won't let any other oral surgeon work on me. Thanks Dr Pell.

Exellent, I showed up 1 hour earlier than my appointment and the doctor was happy to help me!! Then…read morehe made time to fit my 3 year old daugther in for cleaning! And she did great after her traumatizing first time somewhere else! Doctor is nice, professional and warm! Will be coming to them all the time!

I changed my insurance, and unfortunately this office was no longer able to accept me, which I…read moreunderstood. I decided to establish care with a new dentist, and I was very disappointed to find out that I had cavities developing in areas that are difficult to reach with regular brushing, including around old fillings. What was most frustrating was that during my visits here, I was always told, "Great job brushing," and I was never informed of any concerns or areas that needed closer attention. It also felt like the office was more focused on scheduling my 6-month follow-up appointments than on thoroughly addressing my dental health and providing clear communication about my care. I had referred family and friends to this office, and unfortunately, they experienced similar issues. Communication and follow-up are very important when it comes to dental care, and I feel this was lacking. The office staff also did not provide a welcoming experience, and there seemed to be constant staff changes during the time I was a patient. I initially overlooked that, but combined with my overall experience, it contributed to my disappointment. Overall, I am very unhappy with my experience and would not recommend this office based on my concerns with communication, consistency, and the level of care I received.

I went to Dr. Julia Jackson about 2 years ago, and I must admit I am a hard patient. Imagine over…read more40 and still have 3 wisdom teeth. Someone tried before- unsuccessfully. She was perfection and I was not in pain. She did have to put me to sleep- thankfully, the last doctor didn't and it was a major mistake. She took out the wisdom teeth quicker than the previous doctor did with one tooth. She was upfront, patient, honest, and transparent on what to expect. She was highly recommended by my dentist and I would go to her again.

Horrible experience encountered. Had consultation appointment today that did not go through because…read moreoffice manager turned us around . The form to fill up for a minor was too long and was asking too much questions for a child. They wasted my time. Will never go back.

If you like or okay with having your teeth extracted without any sedation due to being a Medicaid…read morerecipient then this is the place for you!! If you have dental anxiety or prefer to be sedated for surgery, go elsewhere! They routinely deny sedation and anesthesia for Medicaid patients and force them to go through it unsedated while treating privately insured patients very well and ensuring they're comfortable and sedated. This is unethical and borders on insurance fraud.

I just had my last appointment for a tooth implant today. Obviously, it wasn't a pleasant…read moreexperience but it was made as pleasant as possible. The doctor and her staff were friendly and always made me feel at ease, aftercare instructions were very clear, and reception was very friendly and very efficient with billing and insurance issues.

Thank you Dr. Karbasi and Anna for seeing me for my toothache!…read moreYou all have always gone above and beyond, but with the recent situation, you all are on point with your PPE and sterilization protocols, exceeding the new guidelines. Thank you for making me feel better and safe!

I've hesitated to write this review, but after two years, I think it's time to share my experience…read more My family and I were patients here for over eight years, and while things started off great, the quality of care and professionalism gradually declined. It began with noticing that cleanings were becoming rushed and incomplete -- sometimes it felt like no real cleaning was done at all. Over time, that lack of thoroughness became the norm. The final straw came with a serious issue involving a financing plan for my son's treatment. Although I agreed to an 18-month, no-interest plan, the office enrolled me in a 24-month plan with 26% interest. It took me four stressful weeks and numerous calls and emails (many unanswered) to get it fixed. At one point, I was even told the account could only be canceled if I opened a new one, which felt coercive and unprofessional. As a Deaf patient, I rely on email communication, yet messages often went ignored. Two years later, I still haven't received the final statement or an explanation for the mysterious $125 credit that I was supposedly owed. Our new dentist also questioned the amount of work that was recommended here -- and several of my son's fillings had to be redone because they had fallen out, costing us $750 out of pocket. I'm sharing this so others know to review their paperwork carefully, confirm financing terms, and keep all communication in writing.

Billing is completely unresponsive despite numerous phone calls and emails, and we suspect they…read moremight be running an insurance scam (they were issued a payment from our insurance company but deny having received it, and the payment was issued to an individual affiliated with the practice, not to the practice itself). We have reported this to our insurance fraud department. In addition, the patient suffered a cerebrovascular incident during dental treatment; when we returned to the office reporting extreme confusion in an elderly patient immediately post-surgery, they failed to recognize that anything serious was going on and recommend emergency intervention. In the past we have been happy with this practice, but this experience has been bad all around.

Dr. Ramsey and Kat and reception team were excellent! Quick…read morerecovery and painless, best way for wisdom teeth extraction to go. I recommend this practice to everyone!

I have been Dr. Kim patient since 2003. He is a meticulous dentist and a perfectionist in his…read morework. He explain your options discusses tour decision and how he plans to proceed, answer all your questions in the process. I also like his hiring people from different cultures who are proficient in various foreign languages. This makes him popular with most of his patients. Dr. Kim himself speaks English, Spanish and Korean.

I have been going to this office since 2005. I have always had good work performed on my teeth,…read more(and only what was necessary), and I've had good recommendations for specialists when needed. I think Dr. Kim is a nice man and I felt the need to give this review since there have only been negative ones. As far as billing, one time Dr. Kim's office sent me a check because I had unknowingly overpaid. They could have kept it and I wouldn't have known the difference. Also, they are currently allowing me to make payments since my previous health insurance did not include dental and I needed cleanings and check-ups for myself and three kids. They have been courteous on the phone and have not pressured me. I gave 4 stars just because there needs to be some minor upgrades to the office decor. :) Otherwise, I will continue to make appointments with this dentist. Jamie S.

This man has utterly butchered my mouth. He did two root canals on the same tooth, because he did…read morenot like his own work. Those two root canals were done within 5 days of each other. I told him the tooth was moving after the second root canal and he told me sometimes false sensations occurred because of the obliteration of the nerve root. Fast forward about a year and I have an infection in my jaw burn. I literally have a huge knot in my jaw and the tooth is so painful I cannot eat. My gum is receding around the tooth because of multiple traumas from multiple root canals, infection, and extraction of the same tooth. I have bone splinters sticking out of my gums that have caused a large ulceration on my tongue. It hurts me to eat, it hurts me to talk, it hurts me to swallow my food. I will have to have oral surgery to cut my gums open and grind down the bone shards that are sticking out of my gum. I will also lose the tooth beside the one he butchered, because of the gum receding has exposed the root and nerve. Dr e will commit only to paying for the oral surgery. He will not restore my mouth to the level it was when I walked in his practice. He's trying to negotiate with me, it's suggesting half measures to fix it. It is half measures that brought me to this. I am following complaints against him with United Concordia insurance, and I am filing a complaint with the Virginia department of healthcare professionals. The final tool I have to make this man pay for what he has done butchering my mouth is to mount a 4 by 8 sheet of plywood in the back of my truck. It will say, dedicated Smiles butchered my mouth. I will park it in front of his business every single day while I frequent other businesses in the shopping center and spend my money. My God this man has cost me misery. If I can close the doors to his business it would be a public service to the rest of the community. He is dangerous, and does not hold himself accountable for the damage he does. For God's sake do not let him do to you what he has done to me.https://www.yelp.com/writeareview/biz/ou8n8ykHaQt-cRJOxUPjhw?review_origin=mobile-site-question-based-entrypoint&toast_recommend=no

I saw Dr. Colina and I was impressed! The previous dentist I saw (different practice) wanted to…read morecrown all of my back teeth! Dr. Colina showed me where I only had a broken filling! I was very impressed with the office staff as they were extremely courteous and efficient!

We were charged close to Double our Co-Pay amount. I had to file a formal complaint with Aetna and…read moreeven then they will not refund my $2000 they over charged me. I already paid off the credit card they put the charges on those funds should have been offered to me for current dental care at their office or in a check! The credit card they claim to have refunded has no records of this transaction! Be VERY CAUTIOUS always get pre authorization before they do any services!

Where do I start? Every time I go to Dr. Hanania's office, I am always greeted with the sweetest…read morestaff members. I'm never left waiting for more than five minutes, which is great because I don't need any extra time debating if I really want to get dental work done. I am able to hear some jokes and feel less tense while in the chair, which makes my experience even more pleasant. I'm always given a breakdown of costs and services before the work is started. I'd like to also note that they are great with children. My 11 year old has been to another dental office and she really likes this one. A special shoutout to Dr. Hanania, Paula & Anne. Service with a smile. :)