I had two cars washed by Guillermo/Nova Spa (and his partner/helper, whose name I don't know) for the first time, and both ended up damaged in the process. Guillermo won't own up to either. One car is only 4 months old and was being washed for the first time. It ended up with a ding on the trunk, most likely from the end of a hose or something else hard being knocked against it. The other has a large scratch across the passenger door handle, which Guillermo informed me "looks like nails scratches." Even setting aside the damage, the cars simply were not cleaned well. There were spots and smudges all over one car, and an obvious spill on the center console of the other was left untouched. Needless to say, I won't be using him again. I wouldn't trust Guillermo to wash a bicycle again, let alone a car. If you care about your cars, I suggest you stay away from him as well. Edit to respond to the lying business owner: I do know for sure, and I'm helping people avoid what happened to me. Own up to your mistake if you don't want me to tell people to stay away from you. I wouldn't have a problem with you if you took responsibility. read more

Nova Spa - Auto Detailing Near Me

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I'm really happy with the level of service I received and how great of a job the team did. I had a really old van that needed some care, used it a ton for my German shepherds and there was hair everywhere. I called and hit a voicemail, and received a call back within a hour and the team came out the same day to clean my old van. The interior is a huge difference in comparison, ahh can't wait to drive for a bit without more fur flying into my face. read more

I've used Nova Spa twice now and have been very impressed with their work. Their pricing is reasonable too. They did a full interior cleaning and my car looks great! I've also had them do a resale detail and the results were nothing short of a miracle. They made my 10 year old Subaru look like new! I wrote a review a year ago and am happy to say their punctuality and communication have greatly improved. In addition, I noticed that several stains had reappeared on my cloth seats after they had dried. I called Nova Spa and they came right back and redid the seat. They guarantee their work which was much appreciated. I would highly recommend this company! read more

Great customer service. Great job detailing my car. Looks brand new!!!! Will use them again.

I've experienced countless detail services in Sonoma and Napa Counties, but nothing compares to this! OMG! It was worth every penny and then some! If you're considering it, just go for it--I can't recommend it enough. The car looks immaculate, as if it just rolled off the showroom floor, and the service was incredibly prompt and efficient. My only tip is to leave your windows slightly cracked to prevent any musty odors from the carpet cleaning on warmer days. Trust me, you won't regret it! read more

Easy and affordable quote, simple and seamless scheduling and quality wash! Have a 33' travel trailer needing a bath and not only did Guillermo respond quickly, he was friendly, easy to work with and helpful. Exterior wash was straightforward and done in under an hour! Thank you guys for your help!! read more

Asked for an interior cleaning and paint correction only. My car's exterior wasn't in great shape but wasn't in my budget to include that this time. They returned my car having done the full works, including the exterior detailing and car wash & wax, so my total was higher to pay for these services as well. I'm happy with the job done but it wasn't really what I'd asked for and I wish they'd asked me before adding on more services I'd have to pay for. Update: Was quoted $450 for paint correction and $165 for interior cleaning. Final charges came at almost $1000. Owner accuses me of lying about my review. read more

Great job! I couldn't be more pleased. It was easy to set up. The guys were pleasant and efficient. The cars look immaculate. Will definitely use them again! read more

I got a full inside and outside detailing and the results were excellent. It was very convenient having them come to my driveway to do the work. Highly recommended. read more

They did a great job on my Armada. Everything looks new as it should. I recommend them.

Good communication, on time, good service, decent price. 10/10 do recommend, I'll continue to use them!

I absolutely recommend Nova for car cleaning! Their team is extremely communicative in setting up appointments, confirming the service needed/particular needs, and their cleaning is very thorough. Excellent value for a convenient and high-quality car wash, inside and out. 10/10, they will be back to clean my car again! read more

I needed a detail in a pinch and this business was quick and responsive. They were very accommodating to my requests. I tend to be very open and communicative with people I work with and if you enjoy that then I HIGHLY RECOMMEND Nova Spa. They did a mini detail and the price was completely reasonable. I've hired dozens of detailer in the past from different cities in CA and I'm glad to call this one my go to. read more

Showed up on time and did a great job detailing my car. Price was reasonable and I will call them again. A+++

I don't like leaving bad reviews. I usually take it up with the vendor or restaurant, etc. but this is one of those times where the experience was sufficiently negative and the owner so unwilling to work with me, that I feel it's important to say something. A previous customer's review that said "bait and switch" was right on. I hired for a full detail and got a so so car wash with a "rug shampoo". We have rubber mats inside the car!!! When I pushed the owner on what he offered in our texts, he said I picked a "mid level detail" whatever that means. And not a good car wash even. They left sap stains on the car, dirt smudges, etc. I also had asked him previously to take a credit card which he agreed. Then he wanted to charge a fee for it. I rarely say this. And I want to help small business owners. But I have to say: STAY AWAY!!!! read more

I was looking into this and a couple other options but was definitely sold when Nova Spa messaged me back with an amazing 50% deal. Total came to be 165$ for both interior/exterior detailing. Scheduled for the next day at 8:30 am, they came to my house and did their MAGIC until 11 AM and my car was absolutely SPOTLESS. I was concerned about the difficult since I recently got a puppy and he sheds everywhere but they did an AMAZING job. read more

Don't hesitate to call. Guillermo and his crew provided top notch service and they made our car look brand new. We ordered the outside wash and interior steam and shampoo. We have 3 dogs and no one ever has cleaned it like this. Highly recommended. read more

They are very well priced comparatively, they are fast, thorough and very easy to deal with. Very professional. Excellent work. Good value. I highly recommend. read more

Before I even chose the service, Guillermo was extremely helpful and quick with responding to yelp messages. I was able to send pictures of my car for him to give me an estimate and also his personal opinion of the service I should get to maximize my value. Very quick to set up a time for them to come over, and they brought everything in the van. Even all the water they used. I ended up choosing the "Mini Detail" service and chose the "Seat Shampoo" as the free included add on as part of the deal. The overall service took 90 minutes and all the employees were extremely friendly and hard working. The package I got had extremely great value as the interior and exterior was cleaned exceptionally for the price of $85. I'll attach some before and after pictures but It's pretty much guaranteed that I will come back to Nova Wash again. 10/10 The car came out looking shiny inside and out! Definitely shoot these guys a message if your looking for a cheap but quality car wash or detail! read more

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Bait and switch! Buyers beware. We were told the service for two cars would be $50 each for interior and exterior cleaning. We verified this during the work. At the end of the job we were told the work would be $170 total. Not a good experience. read more

Absolutely amazing. Made my 10 year old car look like she was brand new. Excellent job-- couldn't be more pleased.

They were fast, professional, polite, and they did such a great job! I haven't had my car for very long but it was getting dirty both inside and out. They made it look as good as it did when I first drove it off the lot! I'll continue to use them & my boyfriend is already interested in having them do his car the next time they come out to wash mine. read more

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Amazing service! After over a year of having my big dog ride in the car with me, it had dust and dog hairs everywhere. Not to mention the dirt on the carpets from our hikes! Nova Spa was great at communicating and scheduling me very quickly. They worked effectively and efficiently. I plan on going to them for future services. read more

This was the best detail/ car cleaning experience I have ever had ! The work was thorough, excellent and amd well worth the very reasonable cost. Additionally this team washed and vacuumed my parents vehicle for an even more reasonable cost. I recommend Nova to everyone!! Fantastic work!!! My car wasn't this clean when I leased it!!! read more

Wow! Wow! Wow! I dont think my car has ever sparkled this much even on its first day!! Great job!! Thank you! Definitely recommend! My new favorite business!! read more

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After many road trips with a dog every nook and cranny of my car was filled with sand and debris. Plus there was a mysterious smell... I reached out via Yelp and Guillermo got back to me right away with detailed pricing and a quote. I booked him the next morning for a mini detail with extra thorough vacuuming. He and his partner worked hard for 2 hours and the last time I saw my car this clean was when I bought it- My car looks amazing! He got every little corner, thorough vacuum and cleaning, and the smell is gone. Pricing is incredibly reasonable. I really look forward to having Nova Spa come on a regular basis. read more

Great people to work with and great job on our car. It was the first detailing since COVID, so it needed a lot of help. We set a time window, they kept me posted via text on arrival time, which I really appreciated. I was really happy to see the headlights had been cleared of a yellow buildup. We have over 100K miles on the car and it looked new when they finished. read more

Did an amazing job of returning my very muddy, dust covered truck after a month off roading with my big dog. Seriously made it look like I just drove it off the lot for the first time! read more

Nova Spa - A very happy pickup truck! - Auto Detailing Near Me

I really enjoyed the service! The guys are very friendly and professional. My cars are sparkly clean! I recommend this company to anyone who wants to get professional, fast, and detailed cleaning! Thank you very much again:) read more

Great business. Very convenient, responsive, polite, friendly, etc. Good job, love it.

Very fast response from Guillermo was able to get me in the same day. Good price and great job! Will definitely book him again! Thank you

Nova Spa was right on time and detailed my car in 2 hours while I was right at home. I intend to use them more often. There pricing was more than reasonable! And they came with their own water and power spray. My car looks like new!! Such friendly and efficient service! read more

We just moved to the SB area and had our car shipped over. We've had our SUV for a few years and have never gotten it detailed. The communication with Nova Spa was so seamless and easy through Yelp. I have to say Nova Spa went above and beyond. I will absolutely recommend them to anyone looking to detail their car. They arrived on time and were absolutely thorough with the suv. Thank you so much!! read more

These guys did such a great job. I reached out for a quote on a Friday night and Guillermo got back to me about 20 minutes later and was able to schedule the cleaning for the following Monday. Went with the mini-detailing for one vehicle and the interior/exterior basic carwash for the second vehicle. I have to say, even just the basic cleaning came out looking like a detailing from some of the other places I've been in the past. I highly recommend Guillermo and his crew. Very professional from initial communication to finish, he's a very friendly guy, and clearly takes pride in the work that he does. 10/10 read more

These folks were cheerful responsive and so easy to work with. From start to finish. They did an amazing job on an older car. Their service menu was easy to navigate so selecting the best package for my car was straightforward. They have very fair prices. read more

I really despise of having to provide a mid-grade review for a small, local business. I'm all about being fair. That being said, I'm not a fan of wasted time. I came across Nova Spa through Yelp and should've realized that the other short 5-star reviews were all of the same caliber. I don't have much experience with other vehicle detailers so called a handful. Nova Spa stood out as they offered low pricing along with flexible (or so I thought) scheduling. The gentleman I spoke with was friendly, outlined the services he could offer, named his price, and we agreed on a time. Other than the Yelp page, there really weren't any other websites referencing this company. Their personal website appears unfinished and I didn't see anything on Google. Fast forward to the day of the scheduled mobile detailing. Nova Spa texted me 45 minutes after the agreed upon time stating the crew was on their way. I waited patiently for an additional 45 minutes (now an hour and a half behind schedule) and reluctantly decided to cancel. It's after 4pm and I'd hate for the crew to rush through this thorough detail as it's nearing end of day. What a shame. When I cancelled, the gentleman let me know that he could be there tomorrow but at this point, I'd rather let it go and find a more reliable source. read more

Memo and team were very professional and helpful. I did an interior detailing, car wash, and headlight restoration. Great price and great results! Highly recommended! read more

Good honest work by a good team. Made booking easy, got signed up and now my car is good as new!

I work a stressful job and my car was looking downright neglected. They answered right away, described their packages and availability. I described the condition of my car and they recommended one that would be the best fit for the situation. It was scheduled! They texted me a few hours prior to confirm everything was ready. They did an excellent job on my interior and I could not recommended them enough. Things to know for newbies like me: * They bring their own water * They were very safe and professional * They are cash only read more

Good and honest people. They do what they promise and do an excellent job. Had my car looking sparkling clean. Looking like it came right out the factory. If you need a car wash, look no further plus they come to you. read more