We are in the beginning stages of selecting countertops and tile finishes for our Toll Brothers…read morehouse to be built here in Reno. On each of our visits to the showroom we've worked with Marie De Boner. She has been so very helpful by sharing her knowledge and expertise regarding the various countertops, the materials of construction, and any advantages or disadvantages there may be regarding the different types. Marie has also been very helpful with design ideas regarding bathroom and kitchen backsplash tiles. In all these areas Marie has helped us to make well informed decisions which is invaluable as we undergo the process of a new build house which involves so many decisions with so many variables. One more thing; Marie and is so warm and friendly (not fake and not pushy) and we love that! Dave & Billie Goodson

The Arizona Tile team in Reno is amazing. I highly recommend for all your tile needs. Each time I…read morecame to the showroom I was greeted warmly and with a smile. They worked as a strong team and provided tremendous support to my family as we rebuilt our home. Kari Deol is an incredible designer. She offered so much support in finding the right materials to make everything to come together, look great, hit our price targets and our timelines. I also want to thank Makenzi Miene, Carlos Flores and Trina Vossler. The team is unstoppable. I am forever grateful for all the support. I love my home and the tile floors and countertops. Simply gorgeous.

We visited this store today looking for granite kitchen slabs and although we haven't finalized our…read morepurchase, the customer service was superb! And what really sets them apart, is that they are kid friendly! They have a room just for kids which is wonderful and makes life so much easier when we're shopping. They also offer lots of snack, coffee and tea!

I have dealt with them several times in the past few years looking for tile and stone. I have found…read morethem to be extraordinarily helpful, friendly, and attentive and to have one of the best selections of both in the Washoe County area. Their prices are reasonable for the quality that they carry. Be certain to include them in your search if you are looking for out of the ordinary materials.

Went here the other day after a very poor experience at Floors and Decor. F&D has everything you'd…read moreever want, except knowledgeable and available representatives to assist those of us not in the tile business. Unless you count the couple of teenagers who sit up by the front-counter complaining about how much money they don't make. Following that fiasco, it was recommended that I go to Sparks Tile and Stone. Immediately upon entering the store, I was warmly greeted by Kathy. Who took her time and gave me quite a "tile 101" education, which was greatly appreciated. She gave me so much to think about, I came back the next day and Ashley helped me, as Kathy was on her lunch break. With her help AND the knowledge, I'd gained previously from Kathy, I was able to swiftly select the tile and make my purchase. I'll drive back tomorrow to pick-up my order. It's a 60-mile round-trip from my home (Carson City) to Sparks Tile and Stone and I'm happy to do it for the incredible service I receive here. What a fantastic and friendly business!!! This is the kinda place one wants to spend their money at.

Notice the snotty owner reply from when we were there 3 years ago and trying to insult me due to…read moretheir poor policies. Our son went there recently and came to tell me of his bad experience. I told him it hasn't changed in 3 years. Yup, he got his tile at a hardware store instead and saved a lot of money.

Granite Planet I walked in yesterday. Found exactly what I…read morewanted and saved 50% compared to another place just visited. Can't wait to see what the final product will look like.

Arrived with three other customers pulling into the lot…read more. We were the second one in the door and another gal behind us. Not sure if she had an appointment, but the gal that came in after us, was quickly being helped. So we just wandered looking at the different options. We did have a gal ask us if we had any questions. Now I'm deciding on getting new bathroom counter tops to my kitchen, so more decisions to be made. I've been wanting new countertops for a while, but had to prioritize with the backyard and the interior of the house. Very impressed with the pricing and choices available.. Of course the ones I liked had a sold sign! Now off to find a fabricator.

Great experience from start to finish! Would absolutely use them again. We did a bathroom remodel…read moreand could not be happier with the results.

This is my granite countertops after 5 years. We came home to this. Please don't do business with…read morethem!

This place is ok. I don't love it. After reading some reviews I see I could have had a worse…read moreexperience. I bought floors for our 3,000 sq ft house (minus bathrooms) from here only because they were the only ones who had the specific look that I wanted. I tried to find it elsewhere but could not find it. The sales man was nice but I felt like it was commission based and he made it appear like he was cutting me "one hell of a price" (he repeated often) when it was probably just the normal price. I don't like stuff like that. I do appreciate that they work with synchrony bank and I was able to get a 0% 2 yr loan for the floors and install. I would have never been able to afford it otherwise. And I hate paying interest. The install went pretty well. I did have them come in three different phases over time. Like 6-9 months of time. When you are remodeling the whole house and Taking out walls that just how that works. The install guys didn't like that becuase they couldn't get paid until it was complete. I was like, well I have paid so it's not my issue. I have gone back to this place twice to get some matching extra baseboards. They no longer have any record of doing my house or any product I bought from them becuase they switched software companies or something. That's super shady. Especially because I was supposed to have a warranty. This made finding matching baseboards hard. Luckily the guys had left one small cover piece for when I redo the bathrooms. Like a perfect cut to get started. The second time I went to get baseboards this new worker ( they have high staff turnover) took forever to pull up my account and said that some other baseboard was what I bought. He brought it out. No way was that what I bought. They had it wrong in their system. I had to drive home, get the little scrap and bring it in. Next the lady helped me and she got what I needed and loaded it for me. When I got home I saw one of them had a huge gouge in the bottom of it (solid wood). Back to the store I had to go again. Definitely check the baseboard they are selling. I often see it scraped, stained etc and the sell it like that. It really should be a brand new perfect piece if your buying it new.

As a business owner myself, I know that most people only take the time to write reviews when…read moresomething goes wrong - so I wanted to take a moment to do the opposite and recognize great service when I see it. I stopped by Lumber Liquidators not entirely sure what I was looking for, but Savanna (hoping I'm spelling that right!) went above and beyond to guide me through the process. She was patient, professional, and incredibly knowledgeable about the different types of flooring. She even recommended a product line I hadn't considered - a slightly higher-end option and more durable finish - and I'm so glad she did. The installation turned out beautifully, and it completely transformed the space. Savanna didn't just sell me flooring; she helped me make the right investment for my home and business. Her attention to detail, genuine care for customer satisfaction, and overall professionalism truly stood out. Thank you again, Savanna! You've earned a lifelong customer.

We had a great experience ordering new bathroom vanity cabinets and countertops. Jacqui was our…read moresells assistant and she was so helpful. We came in having a general idea what we wanted to do but she really helped us narrow things down and made it so easy because she has such a good eye with color, style etc. All the crews that came out from the demolition crew, cabinet installation crew and the countertop crew were all so polite and respectful of our home. Laying down blankets to protect carpets and floors to cleanup. Exceptional work. They always showed up on time, were fast and efficient and professional. We didn't have to wait days for everything to be done. They stuck to a very tight schedule and were done quickly. I would definitely recommend Pacific Stone Creations to everyone looking. Huge selection too.

pretty bad. I went into the show room and was there for a solid 30 min and I still had to go get…read moresomeone for help. got 2 slabs for my kitchen countertops. 3 days before install they called and told me i needed to buy another because they miss calculated. I then if they would do my pantry and laundry room with the extra and they said they would but had to charge me for it. after a lot of talk they finally agreed to do it. when install day came they couldn't get it lever and blamed it on my cabinets not being level. but it wasn't the problem. the problem was the new slab I had to order was 1/8in thinner. they told me I couldn't have anyone standing on the countertops or they would break most likely. I told them they had to figure out a better solution. my husband ended up having to step in and help them add shims under the slabs to make it level. then they had to saw down underneath where the slabs meet to make it look even. then after install they asked me how it looked. I could barely get my cabinet drawers open. they told me there was a setting to lower my cabinets. which there is, but they were already on the lowest setting. low and behold they made the overhang 1/8in longer then normal so that's why the drawers almost hit the counter. nothing could be done at that point. 8months later the seems are already starting to crack. overall unimpressed $15k later. dont use them

This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.