Adam came by the house today to see what was causing our well water system to not operate…read morecorrectly. He checked the system out and it appears that a check valve and part of the pressure switch had gone bad. He replaced the parts and got us back up and running. Mermaid always gives 110% when it comes to taking care of their clients. I would HIGHLY recommend them to anyone that has water system needs. Thank you to all involved. Ritchie

I live in College Park, and I knew that my water (municipal water) was leaving gross scale on our…read morebathroom fixtures and was therefore hard water. I also noticed that our water smelled very heavily of chlorine. I wanted to hire a company to soften our water and install a reverse osmosis drinking water system, but I honestly didn't know where to start. Something like 20 years ago in a different state we had purchased a Culligan water softener system, so I started my quest to look into water softener companies by calling Culligan. I am a member of Costco, so I also called Costco's water treatment folks, who happen to be Carroll Water in my area (who sell EcoWater systems). Both the Culligan and the Carroll Water systems seemed nearly identical; both use electricity, have electric timers for their salt water washes that you have to pre-set and worry about re-setting if the electricity goes out, are rather large systems, etc. One was a bit more expensive than the other (it actually annoyed me to no end that EcoWater/Carroll Water/Costco have some kind of buy-a-water-system-get-a-HUGE-Costco-gift-card thing going on...just seems way too gimmicky). My father, an engineer with tons of patents, lives in another state and had purchased a Kinetico water softener system and loved it. He told me I really needed to try to find a Kinetico dealer in my area so I could take a look at them, also. So I found Mermaid Water. I was impressed that their system didn't use electricity and that the salt water backwash system kicked in because of usage and not because of electric programming. To me, this seemed much more efficient than having a system that just always backwashed on Sundays at 3 am or whatever. The Mermaid Water representative who came to my house initially (Ed Owens) was also very flexible about the installation process - far FAR more than the Culligan or Carroll Water folks. I also LOVED that the Kinetico system was so much smaller and had such a smaller footprint than the Culligan or EcoWater systems, for we were limited on space. Even though Kinetico/Mermaid was a bit more expensive than Culligan and Carroll Water, I chose them. I'm very glad I did, but I didn't really understand why until after I had the installation team come in with our new equipment. The Kinetico installation team was absolutely amazing. Truly. Brad King, the son of the owner, did the install, and he is absolutely a master plumber. No one could have done a better job. He came into my house, created phenomenal ways to get the job done while minimizing the footprint of the machines and maximizing the benefit to my house - I am so grateful to him. And as he did the install, I asked him a thousand questions and he was SO patient and answered them all. And it was during this time that I became much more educated about the equipment and so grateful that I had chosen to purchase it rather than anything else. For example, I watched while Brad set the clockwork discs/gears that tick down to when the softener enters a backwash cycle. Basically what happens is that as you use water, the machine slowly ticks down via a small clocklike gear until it's time to start a backwash cycle. Then one part of the machine backwashes while the other is still filtering your water. The cool thing is that the Kinetico equipment actually backwashes itself with treated water (the others don't), which lengthens the life of your equipment. And since only one side of the water softener (there are two sides - basically two water softener units that sit side by side) regenerates/backwashes at a time, the other side is always still filtering your water. Whereas with Culligan or EcoWater, their machines don't do this - the whole setup backwashes all at one time, leaving untreated water coming into your house. Also, because usage is measured via a mechanical clockwork gear and not an electrical panel in the Kinetico systems, there are less electrical parts that can fail in the future, and you don't need an electrical outlet nearby to plug the machines into (which made me happy - I didn't have to get an electrician out to run wiring for a new plug). The Kinetico system typically backwashes more frequently than the other systems, since it backwashes based on usage, leaving me to surmise that you could absolutely be put in a position with units that only do this based on timers where your system is gunky and needs to backwash but hasn't yet done so because the timer hasn't told it to. And the Kinetico system uses far, FAR less salt during backwashes, thus FAR less salt overall. I would much rather have equipment that backwashes when it knows it needs to based on its own usage than a system that backwashes once a week based on a timer. Their reverse osmosis system is also stellar; it has powerful water pressure - much better than other RO systems. We are THRILLED with our Kinetico equipment and THRILLED with Mermaid Water! The best brand of equipment out there.

We requested the service via Costco. We were visited by Brian Hull (sales) and he went through some…read moreof the features of their (RO) water purification system and also tested the water from our tap, and refrigerator. We compared it against the distilled water that we had and the results were appalling. Installation was scheduled and their technician Adam Marjason completed the installation in less than 2 hrs. He is organized, knowledgeable and communicated the instructions of the RO systems to us. He answered all our questions post installation and practically went through the dos and the don'ts of the system. I will update this review in an event of any issues (if any) and how it was handled. But until then, overall we have good experience right from the start.

Overpriced. I was able to get a better system installed for almost half the price. They also…read moredramatically overestimated the level of hardness of the water

I can't say enough great things about Marines Service Co. and the amazing work they did for our…read morefamily with such short notice. They went above and beyond to get our gas lines fixed and ensure our water and gas lines were properly bonded after lightning caused extensive damage to our home and gas lines. A special shoutout to James Jordan for going out of his way to make sure everything was clearly communicated and completed in a timely manner. His attention to detail and commitment to keeping us informed throughout the entire process and getting the project completed even when dealing with multiple issues were greatly appreciated. He made sure we had the key people from his team assigned to this project. We also want to give a huge thank you to Mike Kriesten and John Lambert. They worked an incredibly long day and well into the night, then came back first thing the next morning to finish the installation of our new gas lines. Their hard work, professionalism, and dedication to getting the job done meant more to our family than we can express. When you're dealing with something as important as your home's gas and water systems, having people who genuinely care about doing the job right makes all the difference. My family and I can't thank James, Mike, John, and the entire Marines Service Co. team enough. Exceptional service, communication, and dedication from start to finish. We are incredibly grateful and would highly recommend Marines Service Co.!

Solid, dependable company with great professional integrity. We'll definitely be coming back for…read morefuture work we need done!

I have worked with veteran plumbing services for over a year and they have been prompt, respectful…read moreand decently priced. Recently, I had hired them for fixing and providing a quote for replacing our water heater. Shout-out to Willie who was very respectful and honest about my options and also taught me a few things about how to diagnose things myself. I highly recommend their services to anyone. Thank you!

We have used this company for years, starting with the owner early on and now working with his…read moreassociates. they are KNOWLEDGEABLE and HONEST. we most recently worked with Willie who was out to our home twice in a few days. he explained everything thoroughly, gave honest opinions, showed me his process step by step (even sent me a video of what he had found), and was polite the entire time. I definitely appreciated that he did NOT try to upsell me on anything. I also give him credit for being so careful not to get anything in my house dirty and for cleaning up everything afterwards even though it was well past his lunch break time! Experiences like this are why we continue to recommend this company to neighbors. Thank you!

Rich was awesome! I told him what our problem was over the phone. He was very helpful and took the…read moretime to explain the issue and how he will fix it. Worked with us on the pricing. Got it done same day.

From the owner: Bonded, licensed, and insured master plumber. Can offer free estimates over text/phone…read more No pushy sales Can work with any budget

Could not have asked for more! Two days before New Year's, Michael was able to come in, assess the…read moresituation with the leaking water heater, and have it replaced in almost forty eight hours. Professional, friendly, quality.

Great experience came out and gave me a quote; total project number was more than I budget so need…read moretime to prepare. I would say his prices are fair but higher than expected for some.

Freddy Silva me atendió nos hizo el chequeo Muy profesional súper bien explicado Fue un…read moreplacer

From the owner: Aquafeel Virginia is a water filtration service serving the Manassas, VA area. read more

We switched to MEP several years ago for our HVAC maintenance upon recommendation from our builder,…read moreand that was an excellent decision. We have a semi-annual program that ensures our system is ready for seasonal changes and would highly endorse that option. Our original HVAC installer did not prove effective in their support, with each service call evolving into a learning experience for the technician, whereas MEP techs have been exemplary in their knowledge and execution. They know the equipment, they're well-trained and very personable. Yesterday we had a series of thunderstorms and power surges, resulting in the A/C going out and a call to MEP. They were able to schedule a technician who arrived in four hours, diagnosed the blown capacitor in the heat pump, and had us back in operation after a run to the local supply depot for the specific part. Incredible response time, and as it turned out he identified the failed capacitor as the incorrect part for our model unit, a legacy of the original installer maintenance. We would absolutely recommend MEP without hesitation.

New service for new mini split. Gregory came the week earlier to diagnose intermittent cutoffs…read moreyielding an error code. After checking things over and finding no issues, Gregory reset the system statimg if the issue persists his next step would be to repressurize the system. Issue persisted. Gregory returned and pwrformed a full repressurization. Nearly a month later with no reoccurrence. IT'S GOOD! Big UPs to Gregory and MEP.

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.