They saved me again i really like this place. Every one is so nice and Bill saved my butt quite a…read morefew times. Today was knowledge and the parts to fix my shower water mixer piston.

Love this place!!!…read more Nothing like a small town hardware store...oh you could drive to Kenosha to go to Home Depot, Menards or Lowes but there is nothing like this place. You may save money there but by the time you drive there and spend 10 bucks in gas...you are losing time and money!!! The staff here is amazing...they are very helpful and will direct you to what you need. I love the fact that I can buy just one screw here and pay 10 cents. Instead of the big box house selling me 20 screws for 5 bucks. Everything you need is here for any of your home improvement jobs. They also have a copy machine here too if you need to make some copies too!!!

A great family-owned company that truly cares about their customers. They do a great job on any…read moreservice you moght need and will always do their best to make sure you are completely satisfied. The owners are great people; I'd recommend giving them a call for all your lawn care and landscaping needs!

HEADS UP! This company mowed our lawn for 2 years right after moving in and putting up a brand new…read more$10,000 fence. They broke 3 boards, and dented and damaged almost every single post. When we asked them to be more careful, they just stopped edging and not even cutting around the fence line. We cancelled their services, they agreed to part ways with us but then they went after us. Unfortunately, this is not a respectful company and feel like others should know what could happen to you.

Volo location is packed with poor attitudes.. they act kinda like the Illinois DMV in the way they…read moretalk to customers. Seem very indifferent in handling transactions.. wouldn't be surprised if the management has been the same crew for a long time at this location. Larger guy behind the counter seems upset with life and it reflects in his attitude toward customers. Hope they improve their complacency and attitudes. In all fairness, I want to like this company for several reasons. Great product line and past experience. Had good-luck and a good impressions with Park City (in person) location and the main huge location (slips my mind) that I've called several times and visited before.

Great supply of everything form landscaping. We've recently used Lurveys for flagstone, steppers,…read moreboulders (of every size from 12 inch to massive 4 foot), and sod. The guys that man the desk as semi helpful. I know they are used to contractors calling and knowing exactly what they need but this was a first time for us installing a flagstone patio. I did have a fairly good estimate on what we needed. My only issue was with the steppers. I thought I was getting a pallet of huge 2 ft x 3 feet stones we could stack as a stairway but it was a pallet of small flagstone pieces. Other that that mistake everything else was spot on. The sod is amazing. We orders 6 pallets and we laid the day after delivery and had only 2 pieces that didn't take.

I bought a new Honda HRX217 200cc mower last year at Lowes because I learned Honda wasn't going to…read moremake mowers in the US any more after September of 2023. I've had an issue with the Chip Director on the mower when fully engaged in the mulch setting. There's a known issue in online forums where owners are complaining about grass clippings accumulating in the back shoot of the mower that dumps a pile of grass clippings on your lawn when turning corners, etc. The chute has a gap and isn't closing all the way... so clippings pile up and dump periodically when there shouldn't be any clippings there at all. I registered my Honda mower for warranty and Honda told me that Grower Equipment and Supply is an authorized service provider. I've called Grower Equipment a couple of times prior to today and was told their techs could look over my mower and determine if an adjustment is required or perhaps learn if a part wasn't manufactured properly. Today I called Grower Equipment and asked if I could drop off my mower today to have it assessed. I was told to bring it over and they closed at 5:00 PM. I arrived by 4:10 PM after spending almost a half an hour in traffic. I wheeled my mower up to the front door and walked in and I spoke with Dan to give him an understanding of what was going on with my mower. Dan told me the techs have already gone home today but he would take a look at my mower to see if there was anything obvious causing the scenario I explained. Dan put my mower on its side while it was on the concrete pavers near the front door of the business and my immediate concern was that he was scratching up the right side of my mower deck and handle. Sure enough, when he returned my mower upright, there were scratches all along the right side of the Nexite deck as well as on the side of the handle. I spent $1000.00 on this Honda mower that I have taken excellent care of... never once brushing up against window wells, patio steps, or anything that would damage or scratch my new mower. Then, along comes Dan Verley and he damaged the right side of my mower deck and handle. This is unacceptable! I did not address this with Dan because I didn't feel like interacting with him further other than to go back in and get his name. I asked Dan if the techs could assess if there was anything they could do to address the chute not fully closing on the Clip Director and then Dan tells me they are backed up for two weeks, so they won't be able to look at it for a while. I asked if they could schedule a drop off at a later time so I could still have my mower available for the next couple of weeks. Dan said they don't schedule appointments, but they will probably be less busy in a couple of weeks, and I can check back with them. So, I drove an hour round trip for a complete waste of my time, fuel, and Dan messed up the side of my mower. This is complete B.S.! Not only will I not be going back to Grower, but I'll tell my friends, family, and clients to stay the heck away from them. My Dad bought a commercial Ariens snowblower there several years ago and I've regrettably sent them thousands of dollars' worth of sales and service referral since then. Why in the heck was I told I could drop my mower off this afternoon... only to be told when I got there that they wouldn't be able to address anything on it for at least 2 weeks? Pathetic!

Grower equipment are very good at diagnosing small engine tractors heavy equipment hydrologic and…read moremaking there high pressure water pump systems great job number one in my book

Adrian and his crew are our go-to for all things carpentry, electrical, plumbing/bathrooms, you…read morename it. If you're looking for quality work at a reasonable price he is your guy. Adrian will always give you the real deal on whatever your project is, which was quite refreshing after having worked with a number of contractors who would regularly try to upsell, tack on extra services and just generally be a bit to pushy for add-on sales. We started working with him three years ago and have just kept coming back - highly recommend.

We were referred to Adrian's Carpentry by an experienced Lake Forest Realtor who told us that…read moreAdrian and his crew can "do it all". We hired Adrian's carpentry for the first time recently to do some exterior home repairs (siding and shutters replacement, fence repair, miscellaneous carpentry repairs around the house, and repainting the entire house). Adrian and his crew did not disappoint! The work was all done at a consistently high level of quality -- and in a short timeframe, given the large scope of the job. As far as the business side, Adrian proved to be efficient, professional and easy to work with throughout the process. On the performance side, Adrian and his crew took no shortcuts, they made sure all aspects were completed to a high standard, and quality materials were used throughout. Big compliments from friends and neighbors followed as the crew's quality workmanship became evident. The prices were entirely reasonable. We definitely recommend Adrian's Carpentry, and we will definitely consider hiring the company again when we need more work done.

This company knows customer service! If you have ever had issues with landscapers in the past you…read morewill never again if you hire these guys. The owner himself came and met with me after i had a horrible experience with a different company. Not only was Kim up front and honest, but he also gave me money saving tips about doing certain things myself and how to do them correctly. Thats what i call a breath of fresh air! With that one comment, he has won my loyality and apperciation!

Greetings-…read more Outstanding customer service that backs the legendary John Deere brand best describes my experiences as a customer at AHW Wauconda. Over the last few years my GT275 has needed some TLC that called for above and beyond support and I am grateful for the assistance that Tom and the service team's in-person and over the phone support provided. On one occasion, I had to remove and replace my tractor's muffler...the parts team set me up with the various fittings needed to properly swap out all components. I had another excellent conversation with Bill as we discussed how best to service the various lube points on my tractor and the tractor deck. Last Friday I truly appreciated Tom's time and attention to detail as he helped me navigate a blade and belt swap. Although these are all routine maintenance tasks I appreciated their patience, guidance and knowledge of their products. I drive forty-five minutes each way to visit their store and I will gladly make that trip because I value the time and attention AHW Wauconda's entire staff gives to my tractor's service needs. Thank you, AHW Wauconda, for making sure that exemplary customer service is the focus each and every time I visit. With appreciation...tk

if you want, extreme knowledge, above and beyond customer service , true to his word and somebody…read morewho will go above and beyond .... call and ask for Thomas Lorentz!!!! He is the head of the parts department. Every time I call, he is very quick to pick up. He's very knowledgeable of products. He is awesome with finding new parts and giving you advice on what to do and how to do it. He is a firm believer in OEM, He's not afraid to share his tips and tricks to help you save money, which I truly appreciate. Overall, my experience at this location, the staff, and especially Thomas, has been fantastic. They are incredibly family-oriented and are always mindful of their surroundings. I have no problem spending extra when I know that I'm supporting good people! Thank you again for all your help you have saved me a lot of time and money!

A very good store for electrical hardware. They go out of their way to help their customersread more

Many electrical supply warehouses in the area but what keeps me coming back to Steiner is that…read moretheir prices are competitive but no one can compete with their customer service.