I had a positive experience with their services. The fact that they attended me nicely, showed…read moredifferent designs, and explained the options well is a good sign of their customer service. I'm satisfied enough to select and order an awning for my house . They need improvement in setting . The space is good , they can improve ambiance .

Terrible customer service. Getting in touch with this business is a challenge--they rarely answer…read morethe phone, and when they do, I've been placed on hold for long periods with no follow-up. What's worse is the inconsistent and misleading pricing. I was quoted one price over the phone, then given a completely different price during my first visit, and yet another price later on--for the exact same product. It felt like I was being strung along and not given honest information. I no longer trust this business and wouldn't recommend it to others. It shouldn't be this hard to get clear, respectful, and reliable service.

This experience was great from beginning to end! Joe, from Shading Solutions contacted me, we made…read morean appointment. He was accommodating with my schedule and showed up on time- actually early! We talked, he shared the history of the company (30 yrs in business, I remember correctly) and reviewed what we were hoping to replace- he showed me what Shading Solutions could do- measured, twice, and we were on our way. The date he told me to anticipate our awnings should be delivered and one week before, contacted me to say we are on schedule! The awnings were delivered and we set a date for installation. The day before, Kurt Lamothe, the installer, came to look at the awnings and to check out the job site, impressive! Not waiting for 'day of ' - being proactive shows professionalism ~ so appreciated in this day! The installers show up, again, professional and friendly and EARLY! Again, I was impressed because as they're installing, Joe, my sales guy, shows up just to make sure all is going well and that I was satisfied. He even texted me after to say there is a windy storm rolling in so make sure to roll up the awnings as they were just installed. The guys picked up all the wrappings and left not one piece behind. Oh- and the price was fair, no hard sell or upsell. Will post pics later ~ but we are VERY satisfied to find a company and people who are professional and are great at their jobs! Thanks Joe, Kurt, Kurt Jr and Cliff (?) I apologize if I got the name wrong!

From the owner: Shading Solutions Group will furnish and install outdoor shade structures like maintenance-free,…read morealuminum pergolas, retractable awnings, aluminum awnings, commercial aluminum canopies, aluminum patio covers, and exterior window and door security screens/window guards.

This is the 3rd in-home remodeling project that On Deck has performed for me and they are nothing…read moreshort of fantastic. Take a look at this beautiful kitchen that they built for me. Chris Long Grove, IL

I'm extremely disappointed with how OnDeck handled an issue with our ScreenEZE installation. The…read moreinstallation crew themselves were very nice and professional, which makes the way the situation was handled afterward even more frustrating. We have a mid-century modern home with a very specific exterior aesthetic. One of the defining characteristics of the house is the clean, minimal exterior detailing, and we have been very intentional about keeping window and trim elements flush and visually unobtrusive. OnDeck installed the ScreenEZE system using an exterior corner-mount method that left a substantial amount of dark metal visible around our white openings. At no point during the sales process was I told that OnDeck only installs the system this way, nor was I told that there were different manufacturer-approved mounting options that would create very different finished appearances. During the installation, I was surprised by how much visible metal there was, but I assumed that once everything was complete it would look more like the clean installations shown in ScreenEZE's own marketing materials. I did not realize there was another mounting method that could have substantially reduced the exterior metal because that option had never been discussed with me. I only became aware of the inside/flush-mount option after the project was essentially complete, when I received the installation instructions from OnDeck. Those instructions clearly showed more than one installation approach. When I raised the issue, the initial response was not simply, "We prefer another method." I was first told that I was confusing my installation with a different product/system used for other applications, including arched openings, and that I had not purchased the product I was referring to. I was the one who had to point out that the inside-mount option I was asking about was shown in the installation instructions OnDeck itself had given me at the end of the project. I then contacted ScreenEZE directly to understand what was actually possible. ScreenEZE told me that, when installed correctly and in the appropriate application, flush mounting is a manufacturer-approved method, is covered under their 10-year warranty, and is considered just as reliable and durable as a corner mount. After I brought that information back to OnDeck, their position became that flush mounting is simply not a method they choose to perform because they believe their corner-mount method is superior. That is a perfectly reasonable company preference -- but it should have been disclosed before I hired them. Had I been told, "We only install ScreenEZE using an exterior corner mount, and we do not offer the inside/flush-mounted option," I would have immediately discussed whether that approach aligned with the architecture of my home. If it didn't, I would have hired a different installer. I was never given that opportunity. My first conversation with Phil after raising the concern was extremely defensive. At one point I had to tell him that I did not appreciate being spoken to as though I were a "dumb housewife." The conversation felt dismissive rather than solution-oriented, which was especially disappointing because I was genuinely trying to understand what had happened and how we might fix it. OnDeck also told my contractor that correcting the installation would essentially require replacing everything. Since they were unwilling to offer a workable solution, I contacted another local screen contractor. That contractor was able to reuse the existing metal, replace only the screen material, and move the entire installation inside the openings with two installers in one day. The cost to me was an additional $2,800. I asked that $2,000 be held back from OnDeck's final payment to account for part of the additional cost I had to incur to achieve the installation I originally expected. Rather than having a meaningful discussion about a compromise, I received a notice of lien for the $2,000. What makes this especially disappointing is that I understand what it means to run a small, family-owned business. I run businesses myself, and I know how important trust, communication, customer service, and your word are to building a reputation. Mistakes and communication breakdowns happen. What matters is how a company responds when a customer raises a legitimate concern. I was completely willing to work toward a fair middle ground. Instead, I felt dismissed, given conflicting information, and ultimately forced to find and pay another contractor to solve a problem that could have been avoided entirely with one conversation before installation. My issue is not that OnDeck prefers the corner-mount method. My issue is that this preference materially affected the appearance of my home and was never disclosed before the work was done. Unfortunately, based on how this was handled after the installation, I would not recommend OnDeck.

Highly recommend Chicago Porch Authority! We got several quotes and they were significantly less…read morethan the rest. We were able to upgrade to the higher end Trex and still pay less than what we would have paid with other companies using a lower tier Trex product. I was almost tempted to go with a more polished company with lots of samples and flyers on hand, but I'm so glad we didn't. Frank was incredibly easy to work with - very timely, communicative, friendly, helpful, and honest. He saved us money where he could and made sure we got exactly what we were looking for. Peter (foreman) and team were very professional, speedy, tidy, and meticulous. We uncovered a rotted support beam and a roofing issue during the deck rebuild, and Frank took care of all that as well with his roofer, and took care of the additional Trex materials that were needed after we uncovered the issues and added to the project. The extra unexpected work only took about an extra week or two to resolve. The team even poured some cement for us to fill in cracked stairs while they were pouring cement to secure the deck posts. All paperwork was handled professionally through their admin contact via email, and Frank was always accessible by phone or text if we had questions. We would definitely use them again and can't recommend them enough!

We had a great experience with CPA. Frank was detailed with his proposals and pricing was…read morecompetitive. The team of installers were professional, tidy, and did a terrific job on the installation. I would highly recommend Chicago Porch Authority!

Garrett, Archadio and Team Blade Runners, almost 3 months after and we are still on our hands and…read moreknees praising and at awe of you guys' top-notch, superb work! Never in our wildest dreams have we thought of ever making our outdoor living oasis vision come to life. That's right...OUTDOOR LIVING! It's the perfect gift that keeps on giving. We play host all the time now and the praises from everyone from kids to adults alike just never ends! Our experience with Blade Runners was first rate! Waited 11 years before finally pulling the plug and deciding on a contractor/landscaper and we truly cannot be any happier of our choice. Garrett's design background and top of the line 3D computer program were truly an exceptional asset to the entire experience. He is visionary, professional, flexible and most of all compassionate. He has a creative mind for design, strict standards for work quality, and stands behind his work. He took our ideas and mixed them with his to transform ordinary into extraordinary. He worked with us to find a solution for our back yard that fit within our vision and we couldn't be happier with the results. While he definitely has stylistic leanings that he favors, he listened to what we liked and didn't like and his choices were always spot on. We felt we could trust him completely and he proved us right every step of the way. He helped us conceive the designs, offered many new ideas, helped us select materials and plants, and executed with an eye for detail. He was open to our feedback along the way and made adjustments with ease. He included several benefits beyond our agreed scope - including foot rest on the bar that we would never have thought of ourselves - at no additional charge. His crew was also very attentive to detail, both in terms of making sure the foundation items are sound (drainage, soil condition/preparation) as well as the final aesthetic look (border design, plant/trees placement). Always early to arrive on site, professional and respectful of our family and property which is very important to us. They always cleaned up after themselves at the end of the day. Our empty oddly sloped backyard lot became an amazing outdoor entertaining area. Everyone who has seen it absolutely adores and loves it! We are very happy with the workmanship and end product. Garrett and team Blade Runners cared about their work and made sure the work as well as the maintenance was in tip-top shape. The end result was exceptional just as promised...even after the job was complete, Garrett still kept coming by to check up on how things are holding up making sure our satisfaction has been met and then some. Evident from his Instagram posts from past clients, he was not only after our business but a life-long friendship that you will hardly ever find in a hired professional. He even made us a very nice video of the entire process, the before and after, beginning to end using his awesome drone so that we would have an aerial view of the entire project. I cannot recommend Blade Runners highly enough. Thanks, Blade Runners and your fantastic team. We absolutely adore (and everyone else whom has stepped foot on) our backyard! I will continue to use them on future projects and as long as I own my home!

From the owner: Blade Runners Services LLC provides hardscape construction, landscape design, landscape…read moreinstallation, outdoor living spaces, and snow removal to Lake and McHenry County, IL.

My opinion about Barring went from great to terrible! We called because some tile was not grouted…read moreor caulked along our automatic pool cover frame. I sent a video over a month ago and it was ignored. I called today and was told they reminded the guy and they don't know why this would be any diff than any other pool they do. What does that even mean. We also asked for some equipment to be replaced as well as a water feature added. Was told they have no time even in the next few months. Wow- what happened to customer service. They can't be that busy with the reviews they receive

I recently worked with Barrington Pools on a custom inground pool design for my home, and it was an…read moreoutstanding experience from start to finish. Jordan, my sales and design representative, was incredibly friendly, knowledgeable, and made sure to thoroughly understand my vision before presenting a design concept that perfectly suited my space. Jordan was transparent about pricing estimates and the time it would take to complete the project. Now that I have this concept, ideas of costs and timing, I can prepare for the future and prepare to make this dream come true!

Paul was great to work with. He did an outstanding job on my patio…read more Having had a prior botched patio job, Paul was able to do an overlay and sealant to correct the looks of it. Now it looks bran new. I would highly recommend using his services.

From the owner: Durable Concrete Coating For Lasting Beautyread more

The summer of 2025 , Andrew at Archadeck came out to our home to review our desire to remove our 25…read morex 25' deck and switch to a patio over the coming winter and spring. We weren't exactly sure what we wanted. He asked questions such as color choice, whether we were open to certain shapes, what accessories we were thinking about, such as natural fireplace, gas, fireplace, pergola, and a bunch of other stuff. A week or so later, he showed us drawings of several ideas for our space along with sample pictures and materials from job jobs. He had done previously. He quoted prices for the various options, and we all decided to go bigger than originally thought. We chose to skip the pergola, go big on the gas fireplace and settled on an awesome, shapely layout with an interesting pallet of materials that were exactly right for our home. They took care of permitting, inspectors, Julie, everything. The price seemed expensive until I saw them do the work. They worked in between frost and snowfall, holidays and beyond. Every one of their crew are super nice, wear multiple hats and work so very hard. We underestimated the amount of work that was required. These guys were amazing. Well, patio Season is finally here and we couldn't be more thrilled! After a bunch of other of life's distractions, we are so enjoying our patio of perfection! These guys are meticulous. At the end, they leveled all surrounding affected landscape and receded. Everything all the way back to the street and it came in beautifully. Thank you, Andrew and Archadeck!

They built us a beautiful screen porch and deck. Did all the plans, drawings, permits, etc from…read morestart to finish.

So we had these guys get rid of our antique * ( old) walkway from likely the 1930s , whose…read morecharacter I loved, but made traversing it perilous, and replace it with a lovely, much more uniform, new one. They gave us a fair price and even did it on their Saturday. Very easy guys to deal with. I shall now attempt to find a photo for you all on my phone.

From the owner: Patios, Pergolas, Deck Building, Rooftop Decks, and design in a complete variety of materials and…read morestyles, including composite decks and ipe decks, as well as complete pool deck solutions. We also construct other backyard structures, like gazebos, screen rooms, and trellis.

Nice guy but 4 x as expensive as others for simple job. Beware of pricing got high quality paver…read morejob for far less then them

I obtained cost estimates from six different companies for my paver patio project. The cost…read moreestimate from Wave Outdoors was more than twice the amount other companies are charging!