Every appointment I've had with Ali for facials has been amazing. She's attentive and very professional.

Kelsey was my aesthetician for my 5 in 1 facial. She was great at making me comfortable and explaining everything she was doing as she did it. Any questions I had she was able to answer. The whole staff here has been very knowledgeable and helpful. They are all very nice and make the whole med-spa experience elevated and comfortable. read more

Claudia was amazing. She made my skin feel hydrated and glowing. She was welcoming since the beginning and explained each step of the process. read more

Love my treatments and how my face is looking with the plan that I have for my pigmentation and skin in general The damage is literally almost gone read more

I don't normally like to write poor reviews... But is this place a scam?! I saw an "anti-aging" treatment advertised for 90 minutes - let me tell you it was a 25 minute facial I could literally do at home - not even steam, not hot towel wrap, etc but maybe 1 minute of RF. I was there for more than 1 hr of sitting & waiting to get "consult" which is where they try to get you to join membership and/or upsell for botox/fillers - before and after your facial. And don't ask me about their customer service - rude, short & seemed to be annoyed - do you like your job? First impression as I walked in the door - didn't get better... walked right out the door and nobody even acknowledged me - wow! First visit and the last... sorry! I was really excited & thought I'd get a membership. read more

Tried to make an appointment as a first time client recently, the bad Yelp reviews made me nervous but I tried giving them the benefit of the doubt. They confirmed my appointment several times over text, I confirmed with 2 different girls after they called me a few times to confirm, they emailed as well. I confirmed several times. I took time off of work and they ended up cancelling two hours before my appointment time. I should have listened to the yelp reviews. I was so excited to get several services here. I will find somewhere else who values a first time client. Oh and as of today I'm getting weird voicemails from this place that sounds like computer gibberish. Very creepy. I hope they delete my info since I was never seen here, there's some automated system calling me now for no reason. read more

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Best aesthetic and wellness club ive been too. Staff are great especially kelsey! Ill come back to her! Love her vibe and makes your stay even more fun! And felt more relax And here some membership pricing! read more

Novuskin Med Spa - Medical Spas Near Me - Las Vegas, Nevada

Such an incredible facial today at Novuskin. My skin feels completely refreshed, glowing, and deeply hydrated. The entire experience was so relaxing, and the esthetician was amazing. Highly recommend! ‍ Such a rejuvenating and relaxing visit! Every step of the facial was amazing, and the results are instantly noticeable. 5/5 stars for the exceptional service and cozy environment."thank you for the staffs. read more

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Completed the T-shock treatment with Claudia. Great experience. I have more treatments coming up so will update once they're all complete. But so far so good. read more

Claudia was wonderful! This was my first time here and she did a great job during the treatment and explaining all my options. Would recommend to anyone! read more

I received lip filler at this med spa and had the standard follow-up appointment two weeks after the procedure. After my first appointment, I wasn't completely happy with the results because there was swelling and visible lumps. I was told by Shannon, the supervisor, that the swelling and lumps would go down with time, so I tried to give it time. After the first visit, I was also unsure if I wanted to continue with the same injector (Jocelyn), but I was told clients should usually stick with the original injector because they typically do not adjust another injector's work. During the two-week follow-up, I explained to Jocelyn what I didn't like about my lips. They looked uneven and lumpy, and I was genuinely scared when I noticed this. My concern was how they would look once they fully settled. She suggested I start massaging my lips to help improve the appearance and showed me how to do it. I followed those instructions for months, but the appearance did not improve. Around 8-9 months later, Shannon contacted me to follow up on the filler procedure and ask how I was feeling about my results while also mentioning any deals and promotions for additional filler. I originally missed her call but we eventually spoke, I explained my concerns and mentioned that I still felt like there was filler present and was worried it may have been placed improperly. Shannon said there should be little to no filler left by that point, and I offered to send photos so she could give a professional opinion. After that conversation, I emailed her multiple times over the following weeks and also reached out through the office asking for guidance about my results. Unfortunately, I never received a response, and there was no follow-up. What disappointed me most wasn't just the outcome but the lack of communication after raising concerns. When a client reaches out multiple times asking for guidance after a cosmetic procedure, they deserve a response. I still have the emails and messages documenting these interactions. Based on my experience, I would encourage others to carefully consider their options before choosing this provider. read more

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All the staff are very accommodating and friendly.. check in and check out are very smooth.. Tara is the best, she always makes me feel loved, beautiful and comfortable. She is very good.. I look forward for my monthly visit to this place.. read more

Novuskin Med Spa - Here at the VIP lounge waiting for my hydrafacial... - Medical Spas Near Me - Las Vegas, Nevada

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Claudia, is amazing! She's knowledgeable, gentle & cares so much. Talking to her makes you feel comfortable

This is not to the injector or the staff. This is only for the process of scheduling. If you can't reach a customer by text to reschedule or cancel an appointment make sure you call them or at least send them an email. We're not friends you can't just text and say "I sent it but you couldn't receive it". This is a business. People take time off of work and drive really far so they can get their treatments done. That is very disrespectful, unprofessional & upsetting. I'm not looking for an apology. Just do better. I can also see just a month ago & (I'm sure plenty more) this has been happening to others. Do you guys not take feedback seriously? It's for a reason, not just to rant & No I don't want a vip facial as an apology either thanks. read more

My visit with Nouvoskin was very nice and relaxing. The esthetician that worked on me, Ruby made me feel very comfortable as well.

I know $5,000 isn't a lot of money, but I wanted to gift my sister treatments at the spa she wanted to try. With my charge, I was offered a $400 credit as a gift for myself, which made me happy. A year passed, and I never used it. When my sister asked me to join her and said she'd credited my account for a facial, I was taken aback because I should have credit. Turns out it was never notated on my account, and that made me sad, especially when the owner decided not to honor the credit offered but instead propose one treatment. Will I spend any more money on this place? Nope, I'm too disappointed. My advice: make sure to have offers notated on your account. Aside from that, it's a nice place, and the people seem genuinely nice. read more

Novuskin Med Spa - Medical Spas Near Me - Las Vegas, Nevada

I rarely leave negative reviews, but this experience was beyond frustrating. As someone new to Las Vegas and used to getting monthly facials, I was hoping to find a reliable spot--this was not it. I booked an appointment with Novus Skin, received confirmation emails, and even confirmed the appointment myself earlier in the week. They also had no problem taking my $20 in advance for their promo offer. I showed up 30 minutes early as instructed after driving 35 minutes--only to be told my appointment had been canceled because they "couldn't reach me by text." Apparently they had the wrong phone number. That's their mistake, not mine. What makes it worse is they were clearly able to email me the entire time, including my confirmation, but somehow couldn't use that same method to notify me of a cancellation? So let me get this straight: you can take my money and send confirmations via email, but cancel my appointment without making any real effort to actually reach me? Complete waste of time and incredibly unprofessional. No accountability, no solution offered, just a shrug after I rearranged my day and drove across town. Needless to say, I won't be back--and I'd caution others before booking here. read more

I went to their clinic last October after seeing their ad for a discounted facial treatment. We had a skin analysis done and proceeded with the facial. Before checking out, we were introduced to different treatment packages and memberships that were supposedly tailored to our skin concerns. At first, I was hesitant because the membership was quite expensive, and I mentioned that I wanted time to think about it. However, the consultant was very persistent in encouraging me to sign up. Eventually, I decided to give it a try and subscribed to the membership. Before starting my initial sessions, I consistently used the skincare products included in the package. I understood that my skin might initially react since they were new products, so I continued using them for over a month. Unfortunately, my skin became extremely dry, so I informed them about it and was advised to stop using the products if irritation continued. As the months went by, I underwent several treatments. Around the third month, I started experiencing continuous breakouts, especially around my jawline and neck area. I brought this up during almost every visit, and I was often told that it could be "purging" or hormonal acne. While I understand that skin treatments take time and results may vary, this was the first time I experienced persistent breakouts for 5-6 straight months, which honestly became very frustrating and emotionally draining. At this point, I wanted to stop the program because I felt that my skin was getting worse instead of improving. However, I was told that I could only pause the treatments temporarily and was still expected to complete the program. It has been disappointing, especially since the breakouts also left noticeable scarring, and I'll be attending an important event soon. I understand that skincare results differ from person to person, and this is simply my personal experience. I just hope clinics allow clients more flexibility if treatments are no longer working well for them. I also felt uncomfortable with how some staff strongly encouraged clients to leave positive Google reviews before leaving the clinic. I'm not saying the clinic is a scam, and this review is not meant to harm the business. I'm only sharing my honest experience so others can carefully consider things before committing to an expensive membership. read more

Alli is amazing! She is professional, knowledgeable, and always makes me feel comfortable and welcome. She takes the time to listen to my concerns and provides treatments that are tailored to my needs. I always leave feeling refreshed and confident, and I've seen great results. I highly recommend Alli to anyone looking for an esthetician who truly cares about her clients! read more

I had a great experience at Novuskin with Carly! She was very professional, friendly, and made me feel comfortable throughout the entire slimming treatment. She explained everything clearly and answered all my questions, which I really appreciated. The treatment itself was relaxing and felt more like a massage. After a few sessions, I started noticing my skin feeling tighter and smoother, especially around my problem areas. The environment was clean, modern, and welcoming. Overall, I'm happy with my experience and would recommend Carly if you're considering trying a slimming treatment! read more

10/10 recommend ! Claudia was very amazing, she Was very informative and answered All my questions. Will definitely be back ! read more

This organization has consistently exhibited a lack of professionalism, as evidenced by multiple last-minute cancellations of scheduled appointments. The initial instance involved a rescheduled appointment that was subsequently canceled moments before the revised time, with the explanation that a paying customer had been prioritized. This was particularly disappointing, as I am also a paying client. Weeks later, a representative contacted me to offer an apology and solicit my continued business. I extended another opportunity, only to experience a further cancellation at 8:46 AM for a 9:30 AM appointment. The justification provided was identical to the previous instance, citing the scheduling of another customer. Such recurring incidents reflect an unethical and unprofessional operational standard, and I am profoundly disappointed by the apparent lack of integrity exhibited by this company. I will no longer engage in business with NOVU SKIN. read more

Claudia, was great made me feel super at ease and was quick but thoughtful with everything

Its my first time here! And im really glad i tried because i really like it. Claudia is very nice, friendly and very informative. I would definitely recommend and come back. read more

Exelente servicio rapido y efeciente en lo personal me encanta benir me tratan muy bien todas las muchachas son muy hamables hoy me toco claudia muy linda muy interesante su planica muy chevere regresare sin duda . read more

My laser facial felt wonderful. But I was so turned off with my experience afterwards. Talk about high pressure sales tactics! They tried to sell me a 3k+ skincare package. No thank you! read more

Victoria made Me and my Skin feel like a Million Dollars today. What a great first time experience. I'm looking forward to many more visits to Novuskin in the future. read more

Ally is super informative and provided me with a lot of great advice for my skin! Been going here for almost a year now and can definitely say it's worth the money to do the VIP and the staff is super friendly. Highly recommend! read more

Maria Nieto was my aesthetician. She did such an amazing job. She was very gentle & so professional. Thank you Maria for taking care of me today. read more

Katerina,. Was amazing in details no pressure lots of knowledge. Marissa was my esthetian she talked about every process she was doing. Both ladies are amazing. Thank You read more

I had an amazing treatment. Kelsey explained how it works step by steps. What to expect how long process can take . Recommend 10/10

I recently joined Novuskin as a member and this is my 3rd facial. I did a microcurrent with Claudia who was so sweet & friendly! She explained everything to me and made me feel comfortable the entire time. Thank you Claudia for providing a great experience. read more

Claudia was excellent, professional and friendly. My face feels great and looks great. I highly recommend Novuskin and Claudia.

I'm still upset over my experience. I was so furious, I opened my Yelp app and started reading reviews for Novuskin on rainbow. I am GLAD I am not the only one with scheduling issues. The two receptionist made me feel like I was the one who made a mistake. It's not my job to do YOUR job. Especially when you PAID so much in advance for the service. I was just not in the MOOD and to have my face touched being SUPER annoyed, I wanted to leave. But they smack you with a $30 cancellation fee. What is even MORE upsetting, there was a long line in the morning. The other receptionist was looking at the products. Maybe counting for inventory. Idk. To later found out she helped me with scheduling after I left. So you telling me, you seen a long line in the morning and instead of helping your colleague, you were doing whatever near the products on the WALL? I was the third person in line and the line started getting longer with three people behind me. I have so much to say from the first experience. Definitely read the reviews. It's more of a sales pitch than catering to your personal concerns of your appearance. Victoria is the only one who SAVED Novuskin from future service. I was so quick to cancel as soon as my treatment plan ended but right now Victoria made me rethink. As long as she does my facials in the future I will keep coming FOR NOW. I was short with Victoria in the beginning cause how annoyed I was. But she was SUPER NICE and just overall made me feel better about the situation. read more

Novuskin Med Spa - Medical Spas Near Me - Las Vegas, Nevada

When I first came to NovuSkin, I spoke to Shannon, who is a beautiful and friendly individual who broke down the procedure that I got for my mother. The facelift and Botox & myself got lip injections, and also Botox and they have excellent customer service & one of the best injectors, her name is Jocelyn board-certified from New York with the best customer service and brittany took the best care of us and we just thank you guys so much for our beautiful experience. You guys are well worth it and we will be back.! read more

Alli was awesome! I just finished my laser hair removal treatment and didn't feel a thing. She made the whole experience comfortable and easy, and was super professional throughout. read more

Mirza she was so amazing with my facial! It was so relaxing and my skin feels amazing! Moisturized and lifted in just one session! read more

Novuskin Med Spa - Medical Spas Near Me - Las Vegas, Nevada

I had such a great experience with Claudia. She's incredibly friendly and easy to talk to, which made the whole appointment relaxing from start to finish. The facial treatment was fantastic--my skin has never felt better. Highly recommend her! read more

I had another treatment today with Claudia. She was very informative and made me feel comfortable and relaxed. Made me feel special taking care of Me. Thanks so much. read more

Love that they really care about how you feel and listen to your concerns. I just had the best micro needling session with Kelsey!! It was really relaxing. I was even almost able to fall asleep. I'm so glad that I with Novuskin Med Spa. Definitely worth it. read more