I live in Melrose but my friend told me about this place for my toddler. My daughter had never been…read moreto the dentist before. This was her first visit. The staff was so great; especially because my daughter can be a bit emotional. I was nervous to bring her but it went so great. Thank you for a great experience. I recommend this place to anyone!

My 3 year old daughter slipped and fell over the weekend and somehow knocked her 2 front teeth a…read morelittle loose. I wouldn't have noticed but my daughter said her teeth hurt. The office got us an appointment right away. I was nervous since our last appointment was a year ago and it did not go well. My daughter was scared. Today went fantastic. The Dr. Marina and Nicole were so awesome with my daughter.

Cannot be happier - my 2 1/2 year old didn't want to leave!…read more All of the staff we interacted with took their time answering our questions and clearly walked us through everything our son needed. The space is stunning and extremely clean. For the first time ever, we're looking forward to going back to the dentist!

Love Dr. Nicole Etcheverry the ENTIRE team at Bubble. They are kind, efficient, gentle and…read moreknowledgeable. Our children have special needs and they go above and beyond to make EVERY interaction as comfortable and accommodating for them. We even drive almost two hours just to get there. Our family is so thankful! #bubbledentistry @bubbledentistry #buzzybooth

I'm not sure how this place does not have 5 stars. My kids had a wonderful experience at Convivial…read moreDentist with Dr.Marissa. We couldn't be happier with our care we received here! Exceptional team that truly care about your health and experience.

The pediatric providers are excellent. They're intelligent, well trained, and seem to care about…read moretheir patients.

I am so glad I found this office! I had set up an appt for my younger daughter and they ended up…read moresqueezing in my older daughter on the day as well. Everyone from the front desk to the hygienist who took my daughter in to Dr. Lin was so patient and helpful. Unlike other offices, they also invited me in for the consult. Dr. Lin patiently explained his thinking behind the treatment plan he would pursue with each daughter and helped me understand why. The cost for the treatment was also reasonable and they were able to start us right away. After having a rather awful experience with another office in this same town, I was a bit nervous coming this morning. However, given how kind and professional this office was I signed on my older daughter right away and will plan on bringing my younger one when her time comes.

Over the course of last eighteen months, I have been visiting this practice on a monthly basis and…read moreI can honestly say that it was the best decision I have ever made. As an adult patient, getting braces was not on top of my fun things to-do list. However, from the moment you walk in to the practice, you are treated like a part of the team as the staff always greets you by your name and make every visit an enjoyable one - even when they are tightening your braces! Dr. Lin is patient, professional, caring, personable and very thorough. He cares about his patients as individuals and ensures your questions are answered thoroughly. The man knows his stuff! Deb is incredible! She remembers every little detail and is just unbelievable in her craft. She is caring beyond belief, super funny and always ensures that you are extra comfortable- even when she knows that the procedure you are about to have is not so comfy. She is like a mom/aunt/sister to all and the practice is so lucky to have her on the team! I could go on and on about each and every member of Dr. Lin's team and how amazing they are but this review would get super lengthy. I will say this: If you need orthodontic care, do yourself a favor- visit this practice and then you can see and experience their professionalism, care and magic touch for yourself! Worth every penny!

My 14 year old just got his braces off and his teeth look fabulous. Dr. Glicksman and her staff…read morecame highly recommended to us and they didn't disappoint. As a parent, I appreciated the time and effort that Dr. Glicksman and her staff put into making this a positive experience for my son.

We are so impressed with both the quality of care that my son has received here as well as the…read moreprofessionalism and flexibility with which they run the office. Orthodontics is a time commitment - but my son is developing a beautiful bite thanks to Dr. Glicksman and the office does an amazing job helping us fit the appointments into our schedule and keeping them quick and efficient. Recently my son lost a bracket, and the office found a way to fit us in last minute before we left on vacation. They are awesome! They've done a great job too keeping everything really safe in a covid world. You really can't go wrong with this proactive!

zero stars - minus*…read more Buyer Beware -- Extremely Unprofessional and Unethical Experience This is a buyer beware review. We had an incredibly disappointing and frustrating experience at this practice. The physician remained largely inaccessible, hiding behind office staff until the very end of the process. Overall, our experience was riddled with incompetence, unprofessionalism, unethical behavior, and deception. My daughter had braces placed here and remained under their care for about 5-6 months before we moved out of the area. Below is a summary of the major issues we encountered -- both during treatment and while transferring to a new orthodontist. 1. Constantly Broken Brackets Almost every visit involved repairing broken brackets -- something we never experienced with our two older children who completed orthodontic treatment elsewhere. The staff repeatedly blamed my daughter, claiming she was eating "hard foods," even when the bracket broke after biting into something as soft as a French fry. Having to return after nearly every routine appointment for broken brackets is highly unusual and concerning. 2. Obstacles in Transferring Records When we requested treatment records after moving, we were told we had to come in person to sign a release -- despite living over 60 miles away. This is not compliant with HIPAA, which requires practices to release records upon a patient's written request without unnecessary barriers. The delay in transferring records to our new orthodontist caused a significant treatment gap, leaving my daughter with broken brackets for an extended period. It took multiple follow-up calls before anything was finally sent. This behavior was both unethical and unprofessional. 3. Extremely Limited Orthodontist Availability The orthodontist was only available Tuesday through Thursday with limited hours. Emergencies or urgent concerns outside those times were left unaddressed. For a medical practice handling active orthodontic cases, this lack of accessibility is unacceptable. 4. Dishonest and Inconsistent Refund Process When we moved, we were told we'd receive only 50% of what we paid -- despite my daughter having completed only 5-6 months out of a 30-month treatment plan. Even their office manager, Daniela, admitted that the fair and standard approach would be a prorated refund of about 80%, but could not justify why the office offered only 50%. They also tried to change the documented treatment time from 30 months to 24 months, reducing our rightful refund. Additionally, although we paid $6,100 out of pocket, the practice also billed our insurance, which wasn't factored into the refund discussion. The entire situation was handled with dishonesty and questionable ethics. 5. Unprofessional Conduct by the Physician After weeks of back-and-forth with staff, the physician finally joined a call -- only to speak in a rude and unprofessional manner. By that point, I had dealt with their team nearly ten times and had lost confidence in the integrity of the practice. Given the repeated mismanagement and lack of accountability, I requested a full refund, which I have yet to receive. Final Thoughts This practice appears to care more about money than patients. Our experience reflects a lack of professionalism, poor patient care standards, and questionable ethics. I would strongly advise families to look elsewhere for orthodontic care.

I only wish these type of offices existed when I was a kid! It would def have made getting braces…read moremore enjoyable when I was younger. I'm glad my son went here as his first dental experience. When he was younger he went to the ER a lot, and had more doctor appointments than I want to remember; so he always associated doctor with traumatizing needles. Everything was easy, from booking an appointment to filling out paperwork (on an iPad). Once we stepped into the office, it was bright and everyone was pretty cheerful, very kid friendly. There's also a chalkboard by the door that writes the name of first time patients to welcome them! The dental hygienist and dentist explained everything pretty well and answered any questions I had. They used a stuffed animal to explain to my son how tooth brushing and flossing works and what they would be doing when they checked his teeth out so he wouldn't be too scared. A nice thing about a high tech dental office is TVs on the ceiling as a distraction for the kids.

I worked in the orthodontic industry for a few years, so I had a relationship with a number of…read moreorthodontists in the area. I began treatment with a different orthodontist in the winter of 2019. As my treatment progressed, I was starting to feel as though the other orthodontist wasn't getting me the result I wanted, and during the time I formed a trusting relationship with Dr. Lisann. I knew the kind of work Dr. Lisann did, and how she treated her patients, and I decided I must switch to her to get the personalized patient experience I needed. Boy did that decision pay off!! I started with Beacon Orthodontic Associates in September 2020, and thought I would need 12-18 months to correct the issues I had. Here we are today, May 2021, and I am already done! Dr. Lisann is a wizard with the Invisalign treatment planning, as well as the artistic touches to the contours of my teeth, and I am incredibly happy with my new smile! The experience I had coming into the office with Becky, Dr. Lisann, and others, especially during a pandemic, made me feel safe, comfortable, and known. I cannot recommend Dr. Lisann highly enough!

Did not feel welcome here…read more I took my daughter for an initial orthodontic consult on March 31st. The initial woman who came in to take my daughter in (who is 9 and was a little nervous) barked at her to use hand sanitizer and when I asked if I should come in with her, said abruptly to me, "No!"  I was a bit off put by this but thought it must be a one-off thing. I had a question and spoke to the woman at the front desk. Not only did she not listen to me, she kept interrupting me, raising her voice and misunderstanding what I was asking. Her tone was condescending and rude. This did not bode well, especially if we had to come to this office repeatedly for orthodontic appts. We then went into see Dr. Lisann. She at least was professional, though she did not have a warm and friendly manner with us either.  At this point I was pretty upset and wanted to get out of there--I forgot that we had to go back to the desk to pay for the appt and as we were leaving the front desk woman said, "EXCUSE ME, YOU HAVE TO PAY!!" I was totally taken aback. I am someone who is very conscientious about all payments--it was just that I was upset. The kids kept repeating what she said all the way home. I was very upset after that consult.  I have never been treated in such a rude and unprofessional manner as I was at Beacon Orthodontic. Given her stellar reviews for the most part, I had expected to use Dr. Lisann  for not only my daughter, but also my other daughter and myself as well.  Unfortunately she just lost 3 potential  patients. Unless she works with her staff to make a more welcoming atmosphere, I expect we won't be the only ones.

I have been going to Dr. Meola at Meola Dental Group since I was 16 or 17 years old. He had just…read moregraduated dental school, and I was still in high school. From the moment I met him, I absolutely loved him... even though I hated what he had to do! To say I had complete meltdowns before appointments -- even just for a cleaning -- would honestly be an understatement. And yet, here we are 36+ years later, and that alone says everything about how incredible Dr. Meola and his team are. I say team because so many of the staff have been there just as long. It truly feels like family every single time you walk through the door. The care, kindness, consistency, and genuine relationships they build with their patients are something so rare these days. Once you come here, you will never want to go anywhere else. Everyone is absolutely fabulous, and I truly cannot say enough wonderful things about this practice. Please give them a chance -- even if you're not currently looking for a new dentist. You'll understand exactly why I've stayed for over three decades.

Very good care , office staff was wonderful and helpful. Oral surgeon was very professional and…read morethorough.