I really didn't have any problems I made an appointment…read moreThey saw me within 10 or 15 minutes of my appointment time. Bianca drew my blood and I'm difficult to draw blood from and she hit it the first time. Everyone was pleasant. The office was clean so I had a good experience compared to other places I've been it was a dream.

This office is not professional it is like a bunch of 2nd graders trying to run it .read more

The ladies here are always fun, but don't bother making an appointment. They don't honor…read moreappointments and do walk-in only. So if you make an 8a appointment and 15 people walk in ahead of you...you're #16. We've also had the experience where the doors open 30-40 minutes late because of whatever reason, so it just makes the morning bottleneck even worse.

I made an appointment at the Colorado Blvd. Location for 8:15am. They open at 7:30am. However once…read moreI arrived there were several people waiting there because the place was in darkness. , doors were locked. Apparently this is not the first time this place has not been open for their customers. This poor guy said this is the second time he has experienced this. I don't know if I want to trust them to take my blood and process it for my dr. At this point.

I misread instructions on the box and they were very kind on telling me what I needed to do. Mrs…read more Marry took my blood draw and was Excellent! I usually freak out or pass out but she was quick, understanding, and gentle. She also was at the front desk and made that process very smooth! Definitely recommend!

The place states they open an 8am. The Phlebotomist was late, which didn't bother us but instead of…read moreapologizing for being late when she finally got there, she was extremely rude as if we did something wrong by getting there on time. After enduring her rudeness for about 10 mins, we'd had enough. The overall experience was so bad that we ended up leaving and going to the Flower Mound location. Not only the cost of my test was less than the Denton location, the Phlebotomist there was amazing. Instead of getting your lab done at the Denton location, try out Flower Mound location instead. You will be glad you did

My wait time was less than 5 minutes with an appointment and the lady who drew my blood was…read moreamazing. I am very dramatic when I have to give blood and she was so sweet dealing with me. Luckily I didn't pass out or get light headed. Win win!

MayHill Rd office trashy, dirty and unprofessional. I was…read moreshocked! In room 3 with dirty gloves and trash on the floor. The tech walked on the gloves and trash. Samples of fluids on the floor and in basket. No concern from staff about the conditions. I couldn't believe the condition. I won't use Quest again and will let my doctor know. Be careful going there.

The new address is 2220 San Jacinto Blvd Ste 235C…read more I went today for a drug screening and the guy was SOOOOOOOOO rude. He said his name was Michael, but his badge was flipped so I don't know what to believe. If I could rate him negative 1000 stars I would. He kept trying to get my 2 year old to speak. The guy said, you need to increase your dialect. He said that to my 2 year old. I said my child has autism and don't you ever talk to him like that. The guy goes oh I didn't know that. It doesn't matter if you knew or not. That's MY child you talking about. This guy just kept being rude. I don't know what his problem was, but when it comes to my kids, I don't tolerate disrespect from anyone.

I am writing to complain about the conduct of the Staff Member/Owner who handled my screening on…read more2/4/26. Instead of focusing on the clinical procedure, the individual repeatedly pushed personal political/ideological views despite my lack of engagement. I found this highly unprofessional and a breach of standard screening protocols. I will be sharing this experience with my company to ensure they are aware of the environment their candidates are being subjected to. I wish there was a way to give zero stars.

extremely affordable and convenient! the team traveled to me and observed my UA within 15 mins of…read moreplacing the call. 10/10 would recommend to anyone needing their services

From the owner: 24/7 Drug testing services we will come to you. read more

A family member of mine visited this facility during 3rd shift (sometime between 2a-3a) this week…read moreand was treated terribly. They went in and was not greeted properly or taken seriously. The male nurse at the check-in desk made him feel as if he didn't belong there because he didn't "look sick." When my family member got to the back, he was given a breathing treatment and was left in the room over 20 minutes after it completed. He also told the healthcare provider that he hadn't eating in over 10 hours and they still proceeded to give him medication that needed to be taken with food. When he got back home, he was vomiting all over the place. When he got his diagnosis, the male nurse (same person who checked him in) was surprised! He shouldn't have judged a book by it's cover. Just because a person doesn't look well does not mean they don't feel well in their body! Again, he was made to feel as if he just wandered in there off the street. We have wonderful insurance (even if we did not, it shouldn't make a difference b/c healthcare providers should treat each person the same). This family member is a college student in his senior year and needed the help and what does he get? Mistreatment and prejudice! I told him to not visit this place again; at least not on the 3rd shift. The people there obviously didn't want to do their jobs! High reviews? How? I'm very concerned for my family member to get care being so far from home while in college. THIS is why I worry because of people like this! Shame on you, "Total" Care.

Had a run in with some anaphylaxis. The staff here for me back super fast and are all knowledgeable…read moreand attentive. Michelle gives shots and IVs so painlessly and quickly I wouldn't have known I got them if she hadn't insured I knew all about my care. The doc is also awesome. Came in to see me in less than 5 minutes and obviously possessed a plethora of medical knowledge. This being a delayed reaction, it isn't an easy case to identify and treat. Very happy I came here.

NOT IMPRESSED! And NO DESIRE TO EVER RETURN and would NOT RECOMMEND to my Worst Enemy!…read more HOWEVER, Nursing Staff was Wonderful, Friendly, and Concerned about this Patient! HOSPITAL DID NOT CARE AT All! LAST Involved Doctor, Issued an Order that he was concerned about possible Stent Blood Clotting that might be taking place! So he was NOT going to Release Me UNTIL he conducted ONE last Test "Just to be Sure". (Patient greatly Appreciated his Professionalism and CONCERN!) HOSPITAL MANAGEMENT, I'd give a "0"! After installing a Drug Coated Heart Stent, I was having some Negative Issues. Doctor told COMPETENT Nursing Staff that HE, due to Negative Symptoms Patient was Experiencing, that BEFORE I was to be Released, he wanted to conduct a last Test to verify I was NOT having any Blood Clotting Issues in new Stent. Had me NEEDLESSLY STAY, and PAY FOR, another 2 days! Day of Scheduled Test, later in day, 2 different CONCERNED Nurses came in and Asked if I had heard WHEN the Doctor was going to do his Test? Told them I have NOT HEARD ANYTHING! Later in day, another Nurse came in and asked the same question as the other 2. AGAIN, told her I had NO IDEA! She went to check on my Scheduled Heart Imaging and said she WILL FIND OUT and let me know! SHE NEVER RETURNED! Obviously, SOMEONE gave a "STAND DOWN ORDER" to let the Patient PASS. NEVER Told Nurses, nor PATIENT, that My Best Interest Concerns had been CANCELED! I was, and Still Am, Concerned about my Health and having even MORE Negative Issues that Appear to be related to New Heart Stent. Based on what I have read, I AM LIVING IN FEAR of having ANOTHER, Possibly FATAL, Heart Attack!!! GIVEN NO CHOICE but to Meet with a Personal Injury ATTY next week in case my Heart FAILS and for my Family to consult with!

Treated with kindness and respect, excellent care and communication . Staff went above and beyond…read moreexpectations.