They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

We found Dirty Duct Tales through Groupon and we couldn't be happier with the service. Zack and Re…read morewere friendly, knowledgeable, and thorough. They went above and beyond for us after finding mold in our AC unit. I called to schedule a cleaning in the evening and they were here by 9am the next day . We will definitely recommend to all our friends and family!

10 out of 10 experience with Dirty Duct Tales and Zack as our technician today. He arrived right on…read moretime, got right to work, and continually updated us and walked us through every little detail along the way. Zack was able to get us on the schedule with very short notice and of all the services he completed there is no doubt we got the best deal in town after receiving higher quotes from many other providers in the area. Incredibly satisfied with our experience and would highly recommend to others.

This was my first time using a carpet cleaning service and there's no need to utilize any other…read morebusiness from now on. I purchased my rug from a going out of business sale so it was FILTHY. I purchased the rug with faith that it looked how I thought it did under the dirt. I searched google and called Precise. Rich had amazing customer service! Clear explanation of price, average pick up time, sent confirmation emails and responded quickly through text. I attached before and after pics.

Always great customer service and fast to reply. Highly recommend for carpet cleaning and other…read moreneeds!

I had contacted another company for the same work and they were very pushy and only had an opening…read morefor me weeks out. Plus they were a few hundred dollars more. (This was after I was given a quote through fb messenger. So he had never seen our house to give an accurate estimate anyway.) After seeing ProSteam's great ratings on Angie's List for air duct cleaning, I called and was greeted warmly from the receptionist. She was helpful in providing a reasonable time for someone to come out to quote. We were getting our 2 HVAC units completely replaced so we wanted the air vents and ducts to be as clean as can be for the new systems. I received a call when they were 10-20 minutes out and they came out right on time. Two gentlemen (can't remember their names) were very friendly in providing us the free quote. After a thorough walk through, they worked up the pricing and we decided then and there to have them give us a call to schedule the service. This was on a Friday and sure enough on Monday, I received a prompt call to schedule the service to be done. They were able to get me in right before we were getting the A/C replaced so it was a clean as possible for the new units. Our appt. was set for between the hours of 4pm-7pm. Again the service tech called when he was on his way out. He arrived promptly at 4pm. Antoine was very friendly and also wearing a mask for those worried about how they handle Covid. He also wore little booties over his shoes to stay clean throughout the house. For being by himself, he knocked out the job in 2 hours. My husband and I were impressed! All in all, I've recommended ProSteam to a couple friends and have spoken accolades for their professionalism and friendliness. We felt like we were well cared for. Thanks Antoine!!!

8/21/2025 I have never been so livid in my life about carpet. many stains that were minor, I went…read moreand got a towel to show the technician that I can get it up myself. The stain came up with a towel. Why didn't it come up with water an a towel? Going off reviews I should've went with my first mind, but since they had availability the same day, I went with them. My carpet looks the same as if it was never touched.

Seems word is getting out there, hire them while you can.... To get the dates you want..... Great…read morework and pricing ... Thank you

Service was outstanding. My house actually smells better. They were able to show me the vents…read morebefore they began working on them and after. My vents were actually fuzzy looking as they were so filled with dust and after they were cleaned they looked shiny and new. I also had them clean my dryer vent while they were here. They arrived on time and were very careful while they worked and didn't leave a mess. No funny business with the cost or additional charges. Great value! Extremely thorough. I would definitely recommend this company.

The technician arrived promptly. He was efficient and knowledgeable. The repair work on my chimney…read morewas performed perfectly. I never had any issues afterwards.

Second time hiring these guys This time they contacted me…read morethat is about time for my annual dryer vent cleaning Price was little above last year to be honest Anyway great guys

We had a tankless water heater replaced. Paul was knowledgeable, kind and clean! He did a lot of…read moreextra work to get the new water heater covered from the previous warranty. We are very grateful for his help. Also, we have hot water again! Would definitely recommend and use again in the future.

Unwilling to take responsibility for damage done during service work. Issues for service call not…read moreresolved. Uncooperative when requested to repair damage.

They came out based on a claim I made thru Select Home Warranty for our dishwasher that just…read morestopped working. When they arrived my spouse told them that we had had noises from what we believe was the water hose for the past year ( note that during that whole time we had been using the dishwasher ). We had to send a few extra pictures for the claim ( probably should have been done by the technician ). Two days later we are informed that our claim was denied since the dishwasher stopped working a year ago -- totally false. Even when talking to representative at SHW and explaining "Why" would I wait a year when my dishwasher wasn't working -- they kept stating "the technician stated that the dishwasher stopped working a year ago". I can't imagine how something like this could be confused by technician and putting myself out of any warranty work being covered. Just terrible experience and I would be hesitant to use this company for services.

The GCAR associates were diligent, knowledgeable, and highly qualified to clean the air ductsread more