I purchased a vintage watch online as a birthday gift for my girlfriend which was not large enough…read morefor her. I brought it in to Timco and discussed lengthening the clasp. He said he could have it done in a couple weeks, well before her birthday. I left him a piece of paper showing her wrist length. Three weeks later, with a week before her birthday, he called saying the watch bracelet was silver but gold, and asked if we were replacing the battery. This was odd because we had discussed the watch being sterling silver and mechanical. A week later, in her birthday, I called to ask about the watch and learned Tim had not begun it. Later that night he told me he had another solution. I picked it up this morning and found he had drilled holes in the clasp and added a loop to extend it. I expressed some displeasure with this solution because it did not preserve the aesthetic of the watch and he said it would not be visible in her wrist. He also said the measurement I left "didn't help him," and in fact the extension is not long enough for my girlfriend's wrist. Now, after her birthday, I have to find another jeweler to reverse the unauthorized work Tim did and extend the clasp in the way I originally requested.

Couldn't be nicer ! My son broke his gold clasp to his…read morechain. They replaced the entire clasp for a fair price with a quick turnaround. We will definitely be going back !

Loved their wood furniture and ceramics. I especially loved…read morethe wood table with the gold inlaid Enjoyed seeing the woodworking tools. The woman that works there is very knowledgeable and will share with you Shakleton's history, when he got started, etc.

I'll admit that sometimes I fall into the rut of online shopping for the cheapest thing, but there…read morewas something sort of magical about walking into ShackletonThomas and being reacquainted with beautiful, handmade things that honor the tradition of their craft. In fact, just exploring the space made me feel more present, as if time slows down when you stop to appreciate well-made things. Moreover, the customer service was excellent: not only was everyone I interacted with extremely kind and helpful, but I even learned a few things (for example: how to tell what kind of material a mug is made out of by holding it in against the light). I went home with the most beautiful robin egg blue Miranda Thomas Pottery mug, but I wish I had picked up a few more things. I will definitely be returning to the store in the future.

Fun Sunday afternoon jaunt. Well worth the drive from Sunapee area for any rock hound…read more Interesting samples of quartz, amethyst, jade and geodes (bought a galena geode from Morocco). My wife thought their beads were nice and the selection vast. Large outdoor selection too. It is well marked and you can park on the road.

Holy rock heaven. There's where I was transported to for about 2 hours this weekend and what a…read morewonderful experience it was. I had head about the place from a friend who is into crystals, gems, and minerals as the Mecca for such things and had to check it out for myself. And it truly is an experience of its own. First of parking is on the street and the shop begins right as you enter the driveway. I immediately caught sight of what I thought was stacked firewood but was in fact log sized chunks of selenite! To the left were huge slabs of amethyst and stones cut in half to be bookends. Among the other things in the 'rock garden' tables of various stones, split open and exposed to the elements. (Don't be surprised if something found its home under a rock you might fancy!) further back outside looks like a workstation with even more 'book ends' and slabs of polished stone. Heading up into the store there is a porch area with plastic and cardboard boxes of crystals and stones. Inside, are more fine and delicate beading and jeweling stones. Some are loose, some are drilled with holes already, and some are strung together on thread. You can walk around here for hours, take multiple loops and still not see everything. (I must have taken three of four loops before finally telling myself it was time to stop). Prices are reasonable - and a lot are done out by weight. I managed to get out spending under $50 since I purchase mostly natural rocks and smaller items (small bookends, selenite, labradorite, sage, African glass, Quartz, and a lucky geode). I will definitely be going back!

I visited Diamonds and More recently to have a vintage ring cleaned. As they inspected it they…read morerealized the prongs holding the center stone were worn (the ring is 65+ years old) and suggested I have it repaired with new prongs. They quoted a reasonable price and had it completed a few days later, on the date they originally told me. I highly recommend Diamonds and More for their selection of gorgeous pieces as well as for cleaning your existing jewelry.

Thank you so much for our beautiful rings!!!! we could not be happier with them. Such wonderful…read morecustomer service!!! Beautiful store.. We will definitely recommend to friends.

Amazing selection of crystal specimens! The prices were excellent! Best in the United States. The…read moreowner is personable and will help you find what you're looking for. 100/10 recommend!

If you want a retail shopping experience with helpful, knowledgeable and non-pushy staff this is…read morethe Crystal Shop you. I find pieces that amaze me every time I enter the Shop and I have been collecting for many years. Honest high grade quality at prices you really can't beat. Crystal Moon is my favorite Crystal Shop in the area, hands down.

I've been going to Dell for years--since I was 12 years old. Unfortunately, after my recent…read moreexperience, I won't be returning. About a month ago I got a dermal piercing. This past Tuesday, the top fell off while I was cleaning it with a Q-tip. I called immediately, and the receptionist told me she would message me if an opening became available. I never heard back. I went to another piercer in Montpelier to see if they could help, but they couldn't. After waiting three days with no response from Angelina's Rose, I called again and explained that another piercer had told me it would likely be too late to save the piercing if it healed over. Instead of being seen promptly, I was offered an appointment a week later--even though by then the piercing would likely have closed, leaving surgical removal as my only option. I explained that if there were no appointments available, I was willing to come in and wait for an opening. I was finally told there was time to come in today at 10:00 a.m. When I arrived, the first thing Dell said was that I must have been touching the piercing because he "screws them on really tight." I tried to explain that it happened while I was cleaning it, but he interrupted me and said he already knew what I was going to say and that I must have been playing with it because "there's no other way" and that this had never happened to anyone else. The conversation quickly became unprofessional. He called me entitled because of the way I spoke to the receptionist. While I admit I was frustrated, I was not yelling, swearing, or being disrespectful--I was simply trying to get help before my piercing closed. I then asked why I had been told to come in at 10:00 a.m. if he had already decided he wasn't going to help me. He could have told me that over the phone and saved me the trip. His response was that when he has "shit to talk about someone," he says it to their face. I found that response incredibly unprofessional. He then told me I was no longer welcome at the shop, called me disrespectful, and refused to help me. As a result, my dermal will now likely need to be surgically removed. I also brought up that I didn't feel the receptionist had treated me kindly. Dell told me they had cameras and had reviewed the conversation, insisting she had done nothing wrong. I got the impression they were backing each other up rather than listening to my concerns, so I didn't feel like I was being heard. I told him I was glad there were cameras because I know I remained calm and never yelled or acted aggressively. To make matters worse, this isn't the first issue I've had. He pierced my second nostril crooked the first time, and I had to pay to have it repierced, even though the mistake wasn't mine. I'm incredibly disappointed with how I was treated. I've been a loyal customer for years, and I expected much better communication, professionalism, and customer service. Based on my experience, I can't recommend this shop.

I DO NOT recommend Angelina Rose. My daughter tested positive for the flu and I msgd them as soon…read moreas the test was in, they kept the deposit as my daughter was home in bed. clearly they would prefer to have sick clients in the parlor, so make sure to wear your mask or book somewhere else. highly disappointed as I work in customer service in healthcare.

These glass pieces are hand made, totally gorgeous, and unique. I take all our visitors there and…read morethey always leave with some purchases. I have plates from there that I LOVE. A great shop with local arts/crafts.

My wife and I stopped in a few minutes before closing on a Saturday afternoon. We were pleasantly…read moregreeted and started to look around. We were looking for a nice small unique piece of art to remind us of our stay in Vermont. We were impressed by small clay pinch pots that were smooth as glass on the inside. The lady behind the counter asked if we had any questions and I asked about one of the small pots. Ends up she is the artist who makes them. We had a nice long conversation about her process and art in general. We were very impressed with the owner and her shop. We left with two pieces that we will cherish. I highly recommend stopping in. -Jimmy

The staff was so welcoming and helpful. There was a vast selection of used and new vinyl. We picked…read moreup a record my daughter had wanted and left happy customers.

A great find. Was done work early and looking for a record store. Google told me it was a block…read moreaway. (How's that for fate?) Decent sized store with a more than decent inventory. Stereo equipment, jewelry, clothing, cds, and RECORDS!!! New! Used!! Repressed!! They have it. For the most part pretty well organized as well. One of the few record stores that actually has a country section! I found a bunch of albums that I hadn't seen before. Great find! I ended up with a couple of dozen albums that were a mixture of new and used, rock, metal and country. There's also a display case with pins, patches, buttons, and asst heavy metal wristbands etc where I did get some pins I haven't seen in decades. When it was time to check out, no bags. Nope. Don't want to have bags rip. A nice heavy duty shipping box that had all the packaging material so the records couldn't bounce around in the box. Very very considerate. Only downside was parking. While I did find a parking spot immediately in front of store, the pay kiosk is half a block away. I'm old and lazy. There is a walmart across the street with free parking. Had I paid attention, I would've parked there. But that's the only downside. I'll be back in Rutland in about a month. I will definitely make time to revisit this store. Thank you.