received Botox and facials: Title: Exceptional Botox and Facial Experience! Rating: (5/5) I cannot say enough about my experiences at New Age Med Spa. I've had both Botox treatments and facials here, and each visit has left me feeling absolutely delighted. The staff are incredibly skilled and professional. From the moment you walk in, the atmosphere is calming and inviting. Susan or Alexis have always been warm and welcoming, which instantly puts you at ease. They make scheduling appointments a breeze, and I appreciate their flexibility in accommodating my busy schedule. As for the treatments, I've had Botox done, and the results have been amazing. Dr. Klein is highly knowledgeable and took the time to understand my concerns and goals. The procedure was virtually painless, and the results were fantastic. I felt and looked refreshed, and the natural-looking outcomes were exactly what I was hoping for. The facials are equally outstanding. Alexis is an expert in her field, and each facial is customized to address my specific skincare needs. My skin always feels rejuvenated and glowing after a session, and I can see and feel the difference for days. Additionally, the spa itself is immaculate, and they follow strict hygiene and safety protocols, which is of utmost importance to me. Overall, New Age Med Spa is my go-to place for these treatments. The level of care and expertise provided is unparalleled. read more

Allison is amazing!!! This was my first time getting a facial (Fire and ice facial, two thumbs up) and lash extensions. She walked me through every step, listened to all my wants and concerns and made sure I was relaxed and comfortable through the entire process. I left Nu Age spa with healthy, rejuvenated, glowing skin and fluttery lashed that have lasted me 3 weeks and going strong. Will definitely be returning for routine maintenance and up keep. these pores are going to stay cleann. read more

This place is great! I came here for the first time today and got a facial. Norma was incredible! She did a full cleaning, exfoliation, extraction, high frequency & peel! I'm looking forward to see the results. Give them a try, I think you'll be pleasantly surprised just like I was! read more

If i could give this place NEGATIVE stars, I would!!!! Like the other posts, I purchased a gropuon for 6 laser hair removal sessions. The first time I went, Gina was the one who did my laser. While she was nice, she spent the first several minutes telling me about how she only makes an hourly wage and how she should be making commission and bad mouthing her boss. I thought that was quite unprofessional, but whatever. The second time I went, Gina scolded me for not having shaved the little amount of hair I had, but she never told me to do that before I came in or I would have done so! When I had laser on my face at a doctor's office years back, they shaved for me. Of course, I was paying significantly more and I never, ever, ever had any sort of an issue. Should have stuck to getting laser at a plastic surgeon's office! On my third trip there, Gina BURNED me. I have scars to prove it. She gave me a cream that she told me not to tell her boss she was giving me since it was sooooo expensive. She gave it to me in a very small sample jar, maybe one tablespoon, so I think she was making me think she was doing me a huge favor. It was very painful for 3 days and when I called them, they did offer for me to see a doctor that is in the office next to them since that was their "protocol" when this happened. Hmmmm, so there is protocol, which means this must have happened before. Clearly, after reading the yelp reviews, it has happened one too many times. I went to my own doctors and they recommended that I not go back there When I called Nu Age to see what I could do to get a refund, the very nice receptionist told me I should get my refund from groupon. I told her I didnt expect the total amount back, just what was left over. She also told me that she would pass my number along to the owner to call me back. ITo date, the owner has never called me back. Now I work at a spa myself (we dont do hair removal) so I know how things should work. In our spa, if we have a problem, its immediately addressed by a manager. If there is any need for refunds, its is professionally handled. No wonder our spa has 4.5 stars on Yelp. read more

I saw a deal on Prettycity.com for discounted treatments for the month of February. I booked a $39 massage here. The receptionist was not friendly at all. The masseus barely spoke English. She asked me if there were any areas in particular I wanted work on. I told her my shoulders were tight. At times during the massage she would push down with the pads of her fingers so gently, I wondered what good it was doing. She did work more on my shoulders like I asked but it didn't do much good. Overall, the massage was below average. I didn't feel completely relaxed afterwards. Not coming back here. read more

If you're looking for a skin pick me up, look no further! Susan and Alexis are amazing, they really take the time to exam your skin and get to know your skin goals. They work with you step by step and help with a treatment plan. I highly recommend the micro-needling, visible results after just one treatment with very little recovery time. In additional to the wonderful service, their COVID safety protocols are far above current mandates. read more

Love it ! Great spa! Clean, amazing service & staff so nice ! Must try ! I have had several treatments here and highly recommend!!

Well, my friend and I were exciting to have our first Photofacial service at Nu Age Med Spa. However, when we arrived, the receptionist and aesthetician greeted us. There was no other customers at the spa and there were only one reception and one aesthetician there. We were asked to pay for the service before the treatment and that was fine. However, we were also asked by the aesthetician, who performed the laser on us, how much we would like to tip her??? It was so inappropriate indeed. I actually have regular facial services and no aesthetician ever asks me this question, especially before the treatment! We should not tip her. BUT, We did tip her well. The aesthetician did not explain anything about the procedure and went ahead to perform the Photofacial without cleaning my faces. I asked whether she must clean my face before the treatment and she said that it was unnecessary because I had no make-up on. What!! When I was waiting for my friend, no one offered me anything to drink. Five minutes later, a lady customer walked in and was waiting for her service. A receptionist asked her if she wanted something to drink. Come On, people! He must have seen me sitting there. How could he overlook me? When we were done, no one asked us if we wanted to book for the next time or no one talked to us if we were done. There was no smile the whole time we were there. From what they treated us, we decided to go to the other med spas. Sorry! no more Nu Age Med Spa. read more

I walked in and was greeted by Susan who was so helpful and answered all of my questions. Norma did my dermaplaning and hydro facial, which was amazing. I would highly recommend Norma at Nu Age Med Spa. My skin looked great. This place is a gem and I will definitely be back soon. read more

I had Cool Sculpting done and it's the best thing I could have done for that stubborn abdominal fat that never seems to go away no matter how much I exercise. I workout regularly and eat healthy however that "muffin top" just wouldn't budge. I had the noninvasive and painless procedure done less than a month ago and I can already see a difference. I highly recommend it. The Nu Age (Sudan and Rose) were both great at educating about what to expect which made it an even better experience. read more

This place is awesome! It's clean and has a very relaxed atmosphere. The staff is great and I think it was Jennifer that helped me. She was very knowledgeable and friendly. I did not purchase a groupon and I still got great pricing. I will definitely come back again next time I'm in town. I think they now offer deals on Ultherapy. I definitely recommend this place! read more

Buyer beware. I purchased a Groupon series of Laser Hair removal, on my chin. I should have been the perfect candidate. I have light skin, and darker facial hair. I had 5 treatments. They did not work at all. Not only did I waste my money, I wasted 5 months. read more

I was excited about my trip to Nu Age Med Spa. I purchased a package through Groupon for laser hair removal. I did tons of research on laser hair removal and decided to give a try. After driving 45 minutes from Chicago to the Riverwoods location and to my dismay I was immediately insulted. The receptionist was extremely friendly and helpful when I arrived asking me to complete the necessary paperwork before being greeted by the technician. Here is where the problem begins I was greeted by the woman telling me that I was TOO dark. I am a LIGHT skinned African American woman. She said the procedure wouldn't work on me because I was too dark. Funny that I know many other women my complexion or darker who have used laser hair removal with no issue. I told the woman that I was NOT dark I was just not white. She told me that they do Asian, and Indian skin but she was afraid that I was too dark. I was then made a spectacle when she called another woman out who said she didn't see a problem at all, but that wasn't enough. She went and call her manager and told her that she had a dark African American woman there and what would she suggest?? At this point, I asked for my money back and LEFT! So, note to African American women don't go to HERE!! read more

I have been coming to the spa for at least 3 years. The spa is beautiful. Highly professional staff. My aesthetician is Gina Rappaport. She is very knowledgeable. Highly recommend their services. read more

Well, I also had a bad experience at Nu Age Spa. I also bought a Group-On for a series of hair removal sessions I was going to use on my upper lip. I had had a couple of sessions elsewhere, so I knew what to expect. At any rate, I also was not offered a beverage or whatever snack was out, but I don't care about that. I just helped myself. The reason for having had a bad experience at this place is that the aesthetician burned me. I remember the laser zap was quite hot and I remarked about it, but was assured this was normal. What happened, however, was that my skin on my upper lip has been permanently lightened. It's been some time, but nothing covers it up---not make-up, not a spray tan, nothing. When I called to complain and express my fear of having another session, they called me in to see for themselves. I was planning to ask to have my Group-On cancelled. The aesthetician swore she didn't see the lightening (like I must be crazy or something) and called in her boss for her opinion. The boss wouldn't confirm or deny and just said I could call Group-On to get a refund, which I did. I don't know that I'd trust the aesthetician with the laser. It can be very dangerous in the wrong hands. read more

I purchase the groupon for hair removal from Nu Age. I also purchase another package (for a discount) for a 2nd treatment (so I am doing underarms and bikini). I have 3 treatments left and I have NO IDEA how they expect that is all I will need. My hair growth, while a little less than normal is still in full force. I guess we will see. I DREAD going here, but I do because I've already paid for all treatments up front. To be fair, I do not have anything to compare to. However, I always feel very traumatized when I go, because they don't give me a robe or anything... it is like she doesn't want to get them dirty (there is always 2 hanging, I'm sure they don't even wash them). Basically I have to take all my clothes off because I'm doing bikini and under arms, and she gives me a little hand town to cover up with. I've asked for more and she gives me 2 hand towels (thanks). I also feel like it is not sanitary at ALL. She barely wipes the laser down and all the material she uses (bottles of stuff, etc that is needed for the laser) doesn't seem to get sanitized at all and she touches it and then touches you, etc. The first few times I came in, she shaved me because I had a little stubble, all the while telling me they are not supposed to. I soon found out why, because I had a few spots that bled because of the shaving... then she puts the laser on it and barely wipes it down - yikes. The laser hurts, even though they say it doesn't. The 2nd time I went, she burned me with the laser and I had a rectangular burn mark for a week, when I called to tell them, they said I needed to come in so they could see it... for what?? They burned me, there is no debate. I didn't go back in because it takes me 30 min to get there. I just dealt with it. I'm going to finish out my treatments because I've already paid all treatments up front, but if I hadn't I probably wouldn't be going here. If after the final treatment I still have hair growth, I will ask Groupon for my money back. Bottom line, the savings they give for the groupon is not worth it. Pay full price and go to a place that is better. read more

While my experience was not what I had hoped for, Jen has been very gracious about refunding a portion of the money I paid for a series of six laser treatments. read more

WORST EXPERIENCE EVER! I would never recommend this place to anyone. I love the result of the laser hair removal, but would NEVER go back to Nu Age Medical Spa again. I don't know why they advertise on Groupon, because they are completely rude to customers who come in with them. My bikini line is lopsided, and that is permanent! My technician refused to fix it. Also, I called Nu Age prior to buying the Groupon to confirm what they consider a "bikini line". I wanted to make sure the top would be taken care of too, not just the sides. I was promised that they do an inch above where a bikini would sit. Jen, the technician, never did the top, and when I confronted her about it she said that was not possible to do as a groupon customer. WHAT!?! I wish someone warned me about this horrible place, which is why I got a Yelp account just to warn others. My mom and best friend have also had horrible experiences with Jen, and I hope to get them on here as well. Unfortunately, Nu Age does not understand the idea of being kind and service oriented to all customers, because good service brings people back for full priced treatments. They have lost me as a customer completely. I already have an appointment to do my underarms at a different Medical Spa in Arlington Heights. read more

I have had very positive experiences with Nu Age! I purchased the Groupon and have had two laser removal appointments.Years ago I had laser removal done and have a few hairs that have been quite stubborn. Nu Age has been courteous, professional and very personable to me. read more

I can't rave enough about this spa !! I have been to the open house and this is the most beautiful spa ive ever had the pleasure to tour. Before I let I booked a treatment limmediately!! The experience was wonderful!! I went a second time and it was so pleasant. The staff accommodated me with an additional treatment that very appt. So impressed with the owners running of this facility. State of the art!! It's a must for everyone !! Don't miss out on this Jem read more

Great and perfectly clean med spa. The service is professional. I'm always happy and satisfied when I leave Gina who always knows which service is best for my face. Thank you. read more

I recently went to Nu Age Med Spa to receive Pixel Skin Resurfacing. This was my first time receiving a cosmetic service of the laser nature. Needless to say I was a bit nervous. The staff were very warm and friendly, putting any fears I may have had at ease. The staff were very knowledgable about the procedure, informing me of everything I can expect from start to finish. They were very open and honest about how much pain I was about to experience and even provided anecdotal stories of their own. I can't even describe how thankful I was for all of that! I've been to other medical spas and I think Nu Age Med Spa may just be my new favorite. I am a frequent Yelp user but normally don't write reviews. After reading all of the disparaging reviews about Nu Age Med Spa I felt compelled to provide my fellow Yelpers with a different point of view based upon my experience. I plan on being a return customer to Nu Age Med Spa and would wholeheartedly recommend them! read more