Golden Aged Home Care has been a life saver for me. Donna, who owns the agency, is always…read moreavailable to help with anything you need. She has a wonderful staff of competent aids that take pride in their work and truthfully, I don't know how I could manage without their care. Everything is so much better because I have such good people to help me.

Golden Age Home Care provided service for my father for the last three years before his passing. I…read morefound them to be reliable and attentive. Caring for people in their homes can often be challenging, but for the most part, the care providers performed their duties with compassion and grace and the Company Director always responded when I had questions or concerns. My family definitely appreciated the support provided by Golden Age Home Care during the period of time when it was most needed.

The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

We have been served by Touching Hearts for nearly 3 years and have had wonderful caregivers and…read moregood office service over that time. It has made a huge difference in my life as the primary care giver, allowing me to take time away from my loved one knowing she is safe and secure with a caring companion.

The staff is very friendly and accommodating -the food is okay.Rehab services are on cue -but the…read moreplace could use a bit of a facelift.Maybe new furniture or paint? Would be nice to have a space for gardening and mingling with other residents-Maybe an atrium instead of residents going outside by Queens Blvd? If not update on furniture maybe more maintenance-paint rusted commodes,fix broken drawers,window treatments,paint retouch .Give staff dedicated break room so they can actually rest.

The care was sub standard. They have staff that are under experienced and skilled. The place is run…read moredown and needs a good overhaul. The food is barely edible. The kitchen does not pay attention to dietary restrictions: e.g. diabetic needs. Time they raised their standard.

I cannot say enough good things about Home Instead and all the staff there!! I needed care for my…read moreDad, rather last-minute, due to a recent fall & failing health, and I researched quite a few caregiver agencies in NY. Home Instead had excellent reviews (which are very important to me), and of the several companies I reached out to, they responded immediately. I was, and continued to be, incredibly impressed with their awesome response time, follow up, and excellent communication. All the way from my initial questions, to paperwork, meeting with my father, and the caretakers they sent-- their professionalism is stellar!! I was always able to get hold of someone immediately, and at all times of the day, and I live in a 6 hour difference time zone! Their staff is incredible. From their administrative staff, to the caretakers they sent (we had two), they were all so responsive & so kind. I would recommend them in a heartbeat to anyone looking for a reliable, communicative, caring elderly-care agency, with which to entrust the care of your loved one. I am so glad I found them!

The Home Instead team is absolutely top notch, very professional and responsive. The care they…read moreprovide is of the highest quality!

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

So far so good! I would definitely recommend Senior Helpers. I am enjoying their aids and I'm…read moreenjoying the employees. I usually do not leave reviews until I'm entirely done with a company so that I could leave a review that represents me honestly but I took a chanceand gave it a review in advance because I'm nowhere done! Thank you, Senior Helpers!

I worked as a caregiver for Senior Helpers and was disappointed with my experience toward the end…read moreof my employment. For three weeks in a row, employees experienced delayed payroll, which caused unnecessary stress and financial hardship. Caregivers work hard and deserve to be paid on time. I also had a very disappointing experience with my new case manager, Stephanie. I am an older caregiver, and I was having trouble clocking in because the app was giving me an error while I was outside my client's home. My son was with me and was trying to help me with the technology. I called my case manager Stephanie,expecting guidance, but instead I was made to feel as though I had done something wrong. Rather than helping me resolve the technical issue, I felt accused and unsupported. Many caregivers are older adults who are not always comfortable with technology. A little patience, understanding, and guidance would go a long way. We should be able to ask for help without feeling like we're being treated unfairly. She has a very degrading tone. I truly loved caring for my client, but the repeated payroll delays and the lack of support from management made it impossible for me to continue working there. I hope the company takes better care of both its caregivers and its clients in the future.

The team at Lean On We are phenomenal. Supportive, organized, skilled and compassionate through…read moreeach phase of care my mother has needed. Introducing a number of candidates to me virtually to choose from and vetting any individual that they recommend. Following up and responding very quickly to any new need that arises was especially helpful. I highly encourage you to work with Lean On We during any phase of care for a loved one or yourself. I am grateful to them for their expertise.

Terrible experience. Lack of communication, skills and quality of professionals. How or why this…read morecompany exists. They are charging a lot from clients and their service is below zero. Don't try to communicate with this agency, awful!!!!

TERRIBLE! AVOID, if you care about your loved one. Irresponsible agency. Cannot…read more reach a human by phone directly. Besides 30 minute wait to get Human on the phone JUST to leave a message at a CALL CENTER, after that long wait to leave a message, NO ONE calls you back. EVERY TIME-administrators know this, yet their system is set up this way. On multiple occasions they sent people who could not speak appropriate language for my father-I had to take off work to stay with him until someone else showed up. How can these workers possibly provide care, if they cannot speak the language? How can personal touch dare to be so irresponsible to send people like that?! Department of Health of various states they service should be made aware and shut them down. Thank goodness my father was not harmed and that the family was on top of them as much as possible.

Unfortunately, isn't available to put zero star. Awful agency. Coordinators don't answer the phone…read moreby months. Then stupid coordinator or supervisor named Zoya and gave me a case. I have to go to that case in a week. The week is gone and I came to the case and when I was on the way, Zoya called me and said she made mistake. I have to go in one week more. The same story was repeated a few times due I called to Union 1199. Zoya stopped to harassment me but I permanently case wasn't given anyway. Than I applied for disability and left this agency. I worked for Jewish community home care agency which was liquidated and all employees were transfer to personal touch. I don't recommend than agency.