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    Good Guys Roofing

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    Ohio Roofing and Siding

    Ohio Roofing and Siding

    (10 reviews)

    they had the best price. the roof was done in one day. the estimate was not exceeded. I was not…read moresurprised by the bill. everyone was friendly and professional. I would recommend them to anyone.

    I would never recommend Ohio Roofing and Siding! My 8 ft., chimney was in bad condition, the roof…read morenever should have been put on before chimney repair but they do not walk the roof and they do not care. I have water going down the chimney in the attic and the ceiling in family rm damaged. A new roof and a $7,500.00 chimney repair that will be done on top of a brand new roof. I will know soon if the flashing is leaking, they put sealant over shingles to flashing on an 8 ft chimney, that may not even be to code. I am reading that if the flashing is done properly sealant is not needed. But, John Fox will fix that he'll peel the sealant off the shingles, so new shingles aren't needed either. Either way, crown or flashing issue, they are negligent for not walking the roof. The mason will have to do the job 2X on a brand new shingles. The mason was trying to work with ORS to repair the entire chimney, remove the flashing that is 15 inches high, band aid over a bad chimney, to repair the entire chimney properly, but no cooperation from ORS. Also, in the beginning, John Fox attempted to double dip on me on a couple of things, I am a senior citizen. The gutter guard was one, now I have areas that look like Niagara Falls, I want a refund, guess what John Fox said now? I didn't pay for the gutter guard, I have the Invoice. I had an Inspection, John Fox down played all the issues, stating OPINION, OPINION, OPINION. John Fox was also verbally demeaning and belittling to me, possibly abusive. He said he can put this into the BBB, and he knows people down there, and they know people like you, can't satisfy them. PLEASE NOTE: This was about the Inspection issues, nothing to do with the customer!? In 2025, I requested a different rep from the business, Mike Fox came out, then I never heard back from him. I sent a 30 day, Oct. 2025, then it was winter, I sent the Inspection in Spring, John Fox while talking on the phone about the Inspection and yes I was angry that he was down playing everything, he told me I was combative at the beginning, I asked for examples, I have not received that list of, he doesn't have any examples! They Breached the contract, I should have white drip edge porch, I pointed that out and he said "WE CAN'T" cut a piece that small, LIE! They breached the contract, now "we can't!" They are also breaching their warranty, they are not honoring it! Their business model should be, "WE DO NOT CARE AND WE CAN'T!" ORS! When I see reviews, roof looks nice, I would give 5 stars but I had to bend over once to clean up so 4 stars. How about getting an Inspection to really help people when they read your review. You can not say ORS did a great job until you had it inspected, because you have no idea! My house has water damage inside and out and Ohio Roofing and Siding has not arranged to meet with me on how they are going to take care of the issues. The mason was waiting and willing to work with them to repair the entire chimney. Also, 2 years ago I leveled out the brick walkway, ORS did not protect it, now you can feel the unevenness and dips, when you walk on it. I pointed that out to John Fox, you never get a correct customer service response, like we will take care of that, you get nothing! Not even a grunt! I also had to hear, the last day they were going to paint the gutters but then didn't, "no matter what we do, you won't be happy." WHAT!? I was not consulted on the big shinny black flashing or the black strip porch above shingles, I said something on those two things and that was 0% effort by John Fox not communicating with the customer. I feel I put up with verbal harassment also, I even asked for a different representative in 2025, not John Fox the owner. What is sad for a customer, if you have a warranty and a business doesn't care and are not honoring their warranty, you are between a rock and a hard place. This experience with ORS and with pics! The worst business I have ever dealt with! BBB rating A+!? BEWARE!

    Johnson Roofing & Restoration

    Johnson Roofing & Restoration

    (10 reviews)

    no call no show. we had arranged an appointment for Tuesday afternoon on a Sunday night. they…read morefailed to come, didn't even bother to call and cancel or reschedule. all they said is they were tied up but would come the same day 2 hrs later than expected, but they never came and decided to not respond to my texts when I texted inquiring if they're coming still, they read my message, as their iPhone "read" receipts are on, and never responded. I'm highly disappointed, and never will see their services. very unprofessional behavior. they also hung up when I called them when they didn't show up for the appointment,

    We hired Johnson Roofing & Restoration after we experienced significant storm damage in July of…read more2023. Our insurance company was giving us the run around and we needed help. Mike came highly recommended to assist us in this situation due to his knowledge of the insurance industry. With his assistance and dedication to us we were able to obtain a reasonable settlement from the insurance company that fairly compensated us for the damages incurred. Mike and his team stuck by us the entire time. We were finally able to start repairs in June of 2024. Our team at Johnson Roofing and Restoration were professional, personable, and trustworthy. They answered all questions, provide a time line and met our expectations. Any hiccups along the way were addressed quickly. I would highly recommend them to anyone. He did what our insurance agent couldn't do for us. We couldn't more pleased and we would not be where we are today without them... a beautifully restored home.

    1-800-HANSONS - Wrong orientation of how the door slide and close.

    1-800-HANSONS

    (317 reviews)

    I've waited two years since I've had all new installation of windows in my house to place a review,…read morefinally I feel that I am able to post a review worthy of my experience with Hanson windows. My old windows were over 40 years old and drafty. I contacted Hansons along with several other outfits to get estimates and decided that the quality and price of Hanson was the best choice. I purchased nine custom made high-end , low E windows and installation. The windows were delivered on time and customer communication was good. I had a few questions for the contractors that came out and performed the work and those questions were answered at that time. The first winter I noticed in one bedroom the wood and wall received moisture damage. Not from typical condensation so I reached out to Hansons and they sent someone out to look into the matter. The problem was discovered to be caulk covered the window track drain panel which they were able to correct on the spot. I can say that that is the only issue I have had with my new windows or the workman ship. Over all, we are satisfied customers and would likely recommend to others.

    1) Right upon installation our problems started. We called to sign off and make a payment and we…read morewere not able to get in touch with anyone. I figured eventually they would find me. When they did, they mentioned how they have been out of money for months. I attempted to pay and then they blame me. 2) EVERY winter we not only get condensation on our 2021 newly installed windows but in addition the condensation freezes! That means the windows are leaking terribly. The project on our home was over $20,000. We continually call them back as windows are stuck, locks not working, currently two of our three pane windows have water inside the panes. Just major frustration! Certainly not energy efficient. Not an improvement for our home at a very expensive price! So very frustrating.

    Good Guys Roofing - roofing - Updated May 2026

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