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    NXT Auto

    1.0 (2 reviews)
    Closed 9:00 am - 7:00 pm

    Services - NXT Auto

    Car buyers

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    4 years ago

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    5 years ago

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    Niello Buy Center

    Niello Buy Center

    2.6
    (5 reviews)

    It's probably better to sell privately. I took my car to them a month ago and they gave me an…read moreestimate saying it was better than KBB value, but I couldn't sell to them immediately. One month later I took it back to them and they offered me 12% less even though there was less than 200 miles driven since the original offer! Their mechanic claimed there was a transmission leak, but he wasn't even familiar with my make of vehicle (Porsche). When I took it back to my mechanic to verify if there was a leak, he said there wasn't one and that in my particular year/model he had never seen a transmission leak! While the sales guy was accommodating and pleasant, the management who approves the buying amounts will try to rip you off. UPDATE - senior leadership from the Niello group just called me to make things right and was very open to my suggestions on how to improve their operations. I suspect future visitors will have a better experience. Changed from 1 star to 3!

    I just wasted 2hrs at this place. They contacted me after I posted my car on Craigslist, and asked…read moreme to come in and that the whole process would be less than 1hr and gave me a very fair price range over the phone. I really felt it was a bait and switch kind of situation. After sitting there for 2 hrs they came back with the lowest possible price giving me a very made up sounding reason for it. The only positive thing I can say is their rep was nice and polite, but at the end of the day it was a waste of my time.

    NXT Auto - carbuyers - Updated June 2026

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