Unfortunately I have had a few major health scares in the last two months I've been to Valley…read moreHospital in Ridgewood New Jersey I've been to Saint Joe's emergency room in Paterson which was the most deplorable thing I've ever seen and then I went to Pascack valley hospital in Westwood or Emerson I forget. But by far Pascack valley hospital was excellent from emergency room triage doctors nurses even food or all excellent everyone was professional knew their job 1-2-3. Now I know all hospitals have been beat up nurses doctors during this time of Covid. But again Pascack Valley was excellent I had a major infection on my foot where I could easily lost half my foot and they did not hesitate they were excellent I wish I could remember everyone's name but I will give a shout out to patient advocate Dawn Depalma thank you Dawn for doing an excellent job you and your staff should all be commended

Recently my mother had terrible back pain, dangerous high blood pressure, vommitting, dizziness…read moreetc. symptoms and was sent to ER at Good Samaritan hospital. On the next day she was admitted into hospital. All the staff we met when she stayed there were responsible, kind, and patient. Especially Dr. Fritzgerald Estinfa, who was in charge of my mother in ER, was very experienced and rich in medical knowledge. He diagnosed accurately and gave the best treatment quickly. He was also very patient when explaining the situation to my mother and persuaded her to accept the next step treatment ASAP, which allowed her symptoms to be relieved the next day without need of surgery. In a word Dr. Fritzgerald Estinfa is not only excellent in his medical practice, but also sincerely concerned for his patient's well being, and care for their emotion need as well. Thanks Dr. Fritzgerald Estinfa and Good Samaritan Hospital, who gave my mother a wonderful experience in a urgent health problem.

Recently, my husband had a heart attack and was sent to Good Samaritan hospital. I can't say…read moreenough to how wonderful the staff treated us! They were very concerned not only for my husband but for his family too. I received updated during his surgery with this special App called "Family First" my kids and some friends were able to be updated through Harry's surgery.. This was very much appreciated. And comforting. The nurse Lisa would actually call me at home when he made any progress. Mike the nurse was my husband's favorite nurse. The experience was a great one even in a very scary situation. We also had a private waiting room that was very helpful for family to gather.

First time at the new valley hospital and I was extremely impressed once inside. The navigating…read moretheir campus outside is a bit confusing as parking and signage are not very helpful. I recommend using their valet as it saves you ample time. Once inside the staff were extremely helpful telling me exactly where I needed to go and which elevators and turns to make. Visiting my grandmother was easy and extremely pleasant. The new rooms are laid out extremely well as they have bathrooms, ample chairs, and a bench that turns into a bed for overnight guests as well.

Had to come for a minor diagnostic test. What a well oiled machine this place is!! Checked in…read moredownstairs. Told me where to go. Instantaneous text same directions. Went to the floor checked in where I need to check in. The guy already had my paper there said do you have your prescription? Handed it to him within five minutes. I got my wristband. Another five minutes and I was seen. Fantastic.

I just had a ultrasound done at the Nyack Hospital Radiology Department and everything was done…read moreprofessionally and perfect. The Staff was very kind and very professional in their work. Lets do it again! Just kidding. Thank You Very Much and Happy Holidays. (Doel).

The HR department does not communicate clearly in the recruiting process. The lack of outreach is…read morevery unprofessional. I would not recommend applying or interviewing with the company.

The ER doctors literally saved my life by their prompt actions. I came to the ER with severe chest…read morepain. They concluded that I was having a heart attack, administered the correct medications before sending my by ambulance to a hospital that had a Cardiac Catheterization lab where a stent was inserted into a 99% blocked artery. Had they not administered the correct meds, I might not have made it. Eternally grateful.

This is my second review. It seems like I go here a lot, but I had a bunch of respiratory issues…read morethis cold season that turned into infections and eventually costochondritis. I went in to be seen for a totally separate issue tonight, and I'm even more certain I will never recommend or go to this hospital again. I have a semi-large dark red welt on my shin that's hot, very hard, itchy with small pustules (sorry lol) that started as a mosquito bite a week ago. I went in to be seen because it has rapidly gotten worse along with a sore throat. First, the nurse who took my initial vitals randomly said "you've been here a lot recently, are you okay?" I briefly explained the respiratory stuff and the costochondritis and that this was a separate issue. It was a strange and inappropriate comment that was completely unnecessary and medically unprofessional. The doctor who came in to examine me took one look at my leg and said "that's not infected." I explained how it's been getting worse over a long period and rapidly in the last 24 hours, and that it was throbbing, painful, hard, and hot to the touch. I showed her a photo of the area this morning looking significantly better than now. She said it's nothing and that it looks like a mosquito bite I scratched a little too much. I said "I haven't scratched it, can you do a skin culture to check for bacteria?" and she said "there's nothing for me to culture" even though the area has clear pustules. She said "I'll check you for strep and give you a general antibiotic just in case it could turn into an infection." and quickly walked out. The strep was negative, and I was discharged with an antibiotic for Cellulitis (skin infection) and, interestingly enough, my diagnosis on my chart was a skin infection, not a bug bite I "scratched too hard". I'm left waiting to fill the antibiotic prescription until tomorrow, while the area is spreading and rapidly getting worse. This hospital, whether from negligent staff or overall systemic guideline issues, has completely disregarded my medical emergency and dismissed it. They are not objective with every new visit, they look at past visits and judge the frequency of them. They are careless with patients dealing with pain, e.g. when they repeatedly dropped my bed incline when handling me, jolting me, not helping me sit up and lie back while in clear excruciating abdominal pain (as discussed in my first review). I will be getting a second opinion, and directing anything urgent to another facility.

Two terrible situations. I called for a specialized test ordered by my doctor and gave them the…read morefull paperwork. This was around Dec. 23. They said they needed more info from my doctor. They would call him, and I should follow up in the new year. I called right after Jan. 1. They said they did not have my paperwork or any record I had even spoken to them. I went for a different test last month. I called and called for results. I left messages and they never got back to me. I finally got a call back from a patient advocate who was full of attitude and said they had no responsibility to give me the results and to check with my doctor. I asked if someone could've called me back to tell me that? And she said no, that wasn't their problem. Very nice. I'd rather go to a veterinarian than return to Good Sam.

This review is only for the trauma unit. After a car…read moreaccident, a family member was rushed here via ambulance. They were originally going to bring to Valley hospital in Paramus, but decided at the last minute that they did not have a trauma unit so Good Sam would be the place to go. Throughout the 24 hour visit, the nurses were kind and responsive but definitely seemed pretty busy and it was hard to flag them down when we needed an extra blanket, for example. We had 3 to 4 different doctors checking in from various departments including internal medicine, on call Dr and Head of the Trauma unit which was great because we got a wide range of specialists. We appreciated their thoroughness and gentle manner when going through the details from the accident and how it impacted the body, results from xray and such. Not once did we feel rushed or that they genuinely didn't care. Unfortunately, it was a very busy night so although we had a room initially in the unit, they were not able to move us to a quieter place to rest overnight until late into the evening. They were patients laying in the hallways on beds to the lack of rooms. Not sure if it is always like this or it was just one of those days, but it made it pretty loud and I'm sure those patients were uncomfortable. Would 100% come back here if I needed to go to an ER or a trauma unit.

I had a bad go of things with the flu for over two weeks…read more Initial care and assessment in the ER was comprehensive, professional and delivered with alot of humanity. I spent five days being brought back to myself with steady care. The staff was great throughout AND the food; menu and preparation, were a real positive surprise. The right place, the right care. Thanks to all the staff.

Very clean facility, nurses ive dealt with have always been nice and professional. One time I was…read moremisdiagnosed, doctor at least admitted her mistake and told me to go back. I was not happy, but admitting it is was the right thing to do. Otherwise I found the docs, nurses all competent. Unfortunately I have been there way too many times, that being said. I have always been treated very well. I've had way too many surgeries there, as I just have been unlucky. Everybody was component and nice. Ud be happy to never he in a hospital again, but if I have to, I will go there .

As both an inpatient and an outpatient rehabbing spinal issues requiring OT and PT, I cannot…read moreoverstate the quality and effectiveness of the care I've received at Helen Hayes. Without exception the therapists there are skilled and caring in the best way possible.

was sent here for impatient rehab after sustaining an incomplete spinal cord injury and would not…read morerecommend this place to anybody who has a sci injury at all. The PT /OT/Drs and overall care was terrible. The staff here are uneducated and unprofessional.

This is a fantastic hospital. We always use this ER. They are crazy efficient. Family member fell…read moredown the stairs and neck and back and legs were still hurting three days later so we figured better come and make sure there's no real problem. CT scan and x-rays. In at 5:40 pm out by 7:30. Can't beat that!! Clean. Updated equipment. Staff was very attentive and kind.

Not good. No MD saw mu mom in emergency room, seems like diagnosis was base on the radiology and…read moreseems like the nurses interpreted it. two doctors were walking up and own the hall way and chit chatting with the front desk an other personnel /none came to see my mother in bad pain! Didn't send us the bill, now I am on the phone with then for 50 minutes and they spelled mu moms name wrong! and refuse to answer me because they say I didn't provide three ID one to be the correct name and they themselves say seems like the spelling has been wrong in our system!!!!. what a mess!