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    NYC Surgical Associates

    3.9 (61 reviews)
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    Ask the Community - NYC Surgical Associates

    Review Highlights - NYC Surgical Associates

    Greuner's care and professionalism where my case is concerned as mine is certainly not an easy one!

    Mentioned in 17 reviews

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    Lenox Hill Hospital - Jerk  Meatballs (meatless), White Rice, Curry Vegetables

    Lenox Hill Hospital

    2.8(357 reviews)
    0.9 miUpper East Side

    I was admitted in February 2026 for severe abdominal pain related to my gallbladder. While some…read moremembers of the staff were kind, my overall experience left me feeling unheard, dismissed, and frustrated. The biggest issue throughout my hospitalization was pain management. On multiple occasions I waited hours for prescribed pain medication despite repeatedly telling staff I was in severe pain. I often felt like I had to plead or even cry before my pain was taken seriously. A resident Dr. Nomen would also delays in receiving IV medications that had already been ordered. Communication was inconsistent. One nursing assistant recorded a temperature of 100.9°F and said she would notify the nurse, but when the nurse arrived she told me I did not have a fever because she had never been informed. I also repeatedly asked several physicians about the results of my IgE allergy testing and was told someone would follow up, but no one ever did. I eventually learned the results would take about a week. There were other frustrating moments during my stay. Despite discussing food allergies, I was served chicken for lunch and told there was no other option. Maintenance requests, such as replacing the toilet paper, were never addressed while I was admitted. My interactions with some physicians and residents also lacked empathy. I felt my concerns about pain control and treatment options were dismissed rather than discussed. Instead of collaborative conversations, I often felt rushed or spoken to in a condescending manner. Discharge planning was also disappointing. I was told follow-up arrangements would be made with my primary care physician, but no new appointment was scheduled. Staff pointed to an appointment I had already made months earlier and presented it as though they had arranged it. I recognize that hospitals are busy and that not every member of the team provided poor care. However, patients in severe pain deserve timely treatment, respectful communication, accurate follow-up, and compassion. I hope this feedback encourages improvements in patient communication, pain management, and discharge planning. Also, I didn't feel it was appropriate that Dr. Andrew Price reached out to my internist due to them going to the same school or squatting in front of me like he was Megan the stallion. Lastly, the resident Dr. Nomen called me rude and was very condescending when stating "I could leave hospital" during my discharge. She obviously didn't care for me, if I was probably a "married" woman she wouldn't have used that tone with me. Overall, her acerbic attitude was appalling.

    I was just discharged after nine days post major surgery. My surgeon and all the attending doctors,…read moreresidents and anesthesiologists were great. Concerned for my welfare. Inquiring if I had any questions. The nurses and PCA's were also great. Attentive without being condescending. Would give it 5 stares but after 2 days of clear liquid diet the regular food is not good. Odd choices on the menu, overcooked food and lukewarm temp at best. Additionally discharge was an ordeal but eventually they worked it all out. The hospital building itself could use some updating but I have been in much worse ones and renovations in hospitals take years inconveniencing everyone.

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    Hospital For Special Surgery - My room, waiting to be prepped.

    Hospital For Special Surgery

    3.4(338 reviews)
    1.0 miUpper East Side

    I found its care to be of excellence and professionalism, helpful, and progressive. I want to…read morethank, in particular, occupational therapists, Lauren, and Nikki and equally my physical therapists, Thomas and Rachel. I also want to thank everybody who answered the phone and worked at the desks in the reception area at check-in and for scheduling. There are so many that I rather not say individual names at this time in fear leaving somebody out unintentionally but I certainly want to give kudos to Oscar and Edgar who I almost always checked in with as I was checking out actually because they would schedule my following appointments at checkout. Everybody you meet there will be kind to you and of course you will show them respect!! i've been discharged because I've progressed well and my Medicare expired, but I will be going back early winter for more advanced therapy as my osteoporosis starts to reverse after my injection plan which starts within weeks. I look forward to seeing them again. Thank you HSS. I most highly recommend this world renowned HSS, Manhattan. I'm sure all the other branches are great also but I'm focusing on Manhattan because that's the only one I knowon 70th St., York Avenue. It's also right next to the actual NYP Cornell hospitals so very convenient and you can make two appointments same day! Wishing good health & blessings to all I've mentioned above plus Dr Brian Page and his ass't Brian also! Barbara T. UES

    I don't know about you, but I've been pretty disappointed in the world lately. It seems as though…read moreall of this (:: gestures at everything ::) is being run by incompetents. I grew up thinking that there were systems in place, people in charge that would ensure the world wouldn't tumble into utter chaos...and now I've grown up to find that that is categorically untrue. There are no adults in the room. I could go on with this unrelated, unprompted tangent, but all this is to say that the Hospital for Special Surgery restored my faith in humanity. My mother needed an partial knee replacement, and as her primary helper in all things, I handled the communication, brought her to her appointments, brought her in for surgery, waited, and took her home. Please believe me when I say that every step of the process was handled efficiently, and every one of the many, many people we dealt with was not just good at their job, but they were also courteous and usually downright lovely. Having spent time in several hospitals, this was not what I expected. It was what I hoped for of course, but certainly hasn't been my past experience. From the security personnel who welcomed us to the check-in desk to the intake folks to the nurses who prepped her to the surgeon who operated to the folks who run the Family Atrium where we wait for our people to get released to the nurses who took care of my mom post-op, everyone was organized and impressively on top of things. We had a very slight hiccup with her prescriptions, and the nurse in charge was mortified and immediately worked quite tirelessly to make sure it was taken care of, and later followed up with me to make sure we were all set. I'm not pretending that this will not be an annoying and repetitive process. There is waiting involved (less than you might think though). And if you have surgery, you're going to have seventeen different people ask you who you are, your birth date, what surgery you're getting and more...but better that than them replacing the wrong knee. Best of all, the surgery went smoothly and a little more than a week out, my mom is doing great. If and when I need surgery of my own, I will gladly come to HSS.

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    Cervical fusion

    NYC Surgical Associates - surgeons - Updated August 2026

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