I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

I was thoroughly ripped off. I got in this cab (#5597 TX) at the taxi line at O'Hare. Part way…read morethrough the trip, I found out the driver never turned on the meter. I had to bargain for the cost of my trip (to the Lincoln Square neighborhood) and still ended up paying too much. I paid him through an app (Ride Service) that had nothing to do with the cab company. When I tried to call the number listed for American United -- it's been disconnected. I took a picture of the city info in the cab, and called 311, as instructed, the next day. The operator said I should have called the police right away!

As affiiated with "Taxi", it is the least dependable tax service in Chicago. It will not…read moreguarantee a pick up time and the representative states that a taxi will be there provided a taxi is available. The last 2 times I called, the taxis never came. DO NOT USE.

Booking was super easy. Great communication throughout. I had to change my reservation two days…read morebefore and did so by text with no problem. I received a text the morning of letting me know my driver was on schedule and he arrived right on time. Driver got my mom in taxi no problem and secured her scooter down. Everything was easy from beginning to end. Would definitely recommend.

I'd like to thank ChitownCabbie Taxi Service for their prompt response on a last minute request…read moremade for their service. Joseph, the driver, was very professional and trustworthy. I have used them a few times and will continue to do so. Thank you!

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

I've used Midway O'Hare Livery Service for years. I can confidently say that they always provide a…read moretop tier ride experience. When I was recently faced with a series of difficult travel interruptions, our driver (Andre) and the owner (Jeff) were supportive beyond measure. I would highly recommend them for any ride needs, special events or airport transports.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

This company discriminates against disabled customers. Checker is one cab company that claims to…read moreaccept the TAP card for handicapped customers however their dispatchers and certain Cab drivers( Cab#225) will cancel rides last minute and have customers waiting hours even if the customer orders the Cab 4-5 hours early. This company needs to be sued or taken off the TAP program immediately!!

Horrible service. Horrible agent, extremely rude, felt as if she was doing me a service in booking…read morea cab and very rude in answering basic questions.

Random dude who answers his phone as a personal like only to say he isn't working. Ridiculous. Yelp…read moreshould be ashamed.

"Random dude answers this phone as if it were personal" -- yes, I can confirm this description…read more Upon hearing that I wished to book a fare for the following day, the random dude replied, "Sorry, we're very busy right now," and hung up.

This is a rant about taxi drivers and BO…read more There is something called Uber and there is something called Lyft. Its a personal choice to take a cab; maybe its also a choice if you have a phone can can't downlead an app. Lately when I have been in a cab it feels like the cab driver has a fried curry sandwhich and has not showered in a few days. These same people will tell you right away business is slow. I stepped into one of these cabs last week and the guy driving was from Jamaica. I myself eat alot of jerk chicken that I make myself but I dont know where to find the "jerk Chicken BO" cologne that this guy had. It was horrendous. I needed a shower right after. This sounds kind of extreme i know. But if you are a taxi driver please shower at least once or 2 times a day, try not to eat things that are soo spicy that it leaks from ever pore in your body, maybe clean the car once a week, and then once your car is clean and you dont wreak of last Sunday's chicken vindaloo that was overspiced with cayenne pepper and paprika then start to pick up passengers. This is a problem that plagues most cabs I have taken lately.

I had a very bad experience with yellow cab. It was around 11 PM and a couple of Ubers had…read morecancelled on me downtown by Union Station. I decided to take a chance and I hopped in a cab as there were several there. I told the cab driver my address and asked him if he had GPS. He said "I don't need it, I know exactly where that is" he asked me if I was paying cash and I said no. He told me I could get a discount if I pay cash and I told him I didn't have any. He started the meter. The cab was stuffy and no a/c on a hot summer night. It smelled musty. We hopped on the expressway and as my exit was coming up I told him because he was in the middle lane. He said he knew and drove past it anyway. He drove down a smaller street which added unnecessary time to my ride. I was disappointed and just didn't say anything else. It was now out of my control and I decided his tip was going to be affected. When I finally got home and was paying I realized I couldn't decide my tip and the lowest amount I could select was 20%. Never again. I felt unsafe and taken advantage of because I am a woman out at night. This was a horrible experience!

Best taxi service around. They are always on time, helpful with luggage and baby gear! The only…read moreservice I use!!

Only driving service I will use. They are on time and very professional. Have used them for years …read more If you want the BEST .. look no further. On Time Taxi is the VERY BEST!! Diana -Loyal Client

Round trip Bloomingdale IL - Midway Airport. Once again, best service, experience & price. Love…read morethis company!

Called the day before my trip to get a reservation to go to O'Hare the following morning. Was told…read moreit would be $40.00. The gentleman who should in the morning was very nice and friendly and had a nice clean car. The only thing I didn't know that wasn't told to me when I booked the reservation, is that the price of tolls were extra and added onto the cost of the ride. Which was fine, but would of like to of known that up front before booking.