This company discriminates against disabled customers. Checker is one cab company that claims to accept the TAP card for handicapped customers however their dispatchers and certain Cab drivers( Cab#225) will cancel rides last minute and have customers waiting hours even if the customer orders the Cab 4-5 hours early. This company needs to be sued or taken off the TAP program immediately!! read more

Horrible service. Horrible agent, extremely rude, felt as if she was doing me a service in booking a cab and very rude in answering basic questions. read more

Getting a cab at Navy Pier on June 1 was a bad scene: http://www.yelp.com/biz/navy-pier-chicago#hrid:EuaSlg3tsWqAmqe1Xi7CKg http://www.yelp.com/biz/yellow-cab-chicago-chicago#hrid:aklDmFVp3Cn-LshN46t6Rw tl:dr There were two cabs caught picking up random riders outside of the cab stand, where people had been waiting in the rain for, well, longer than anyone would want to be waiting anywhere in the rain. When i filed an online complaint with Checker, I actually heard back from their president, and quickly. He asked for more details, which I provided. He cc'd other people within the organization. He apologized and promised to go over protocol with the driver and said this would be noted in his file. I don't want to hold the whole company accountable for the totally basic violation of common courtesy committed by one driver, so just know that the driver of #1662 is either a total novice or an actual jerk. Hope it's the former. read more

Checker Cab - Driver picking up riders, except not the ones waiting in the rain in the cab stand. - Taxis Near Me

Shady practices. Was quoted $56 at the airport for my trip. Once we arrived the meter said $50. The driver started making up random charges for the trip and told me I owed $71. I'll never stray away from Uber/Lyft again. read more

For the 2nd time Checker Cab cancelled on me. Both times I requested/ reserved a cab 8 hours ahead of time through an iPhone application. Both times Checker Cab calls me up and tells me that they cannot honor my request for a taxicab. I just don't understand how a cab company or its drivers would refuse a $30+ taxicab ride to the O'Hare. read more

Contacted Checker Cab on Nov 27, 2021 to schedule a car for the next day. However, changes to my trip required I modify the schedule and get a car earlier than planned. Dispatcher was competent and professional. The car arrived within 3 minutes of my call. (Forgot the number of the car, but the driver was friendly and respectful). The trip cost me less than uber would have charged me for the same distance because I checked. read more

LITERALLY THE RUDEST CAB DRIVER I HAVE EVER ENCOUNTERED! If you use this company, do not get into cab # 5270. A friend and I decided to split a cab home and pick up her boyfriend along the way (literally on the way). We asked the cab to stop for not even two minutes so he could get in the cab and continue to our destinations. We all work in the service industry so we expressed to the cab driver we would tip him graciously for waiting. He told us that it was a busy night and time is money so he simply didn't have time to wait the two minutes to pick someone up. We were completely stunned, asked him how he wasn't making money when he was going to make three different stops, the meter was still running, and he would get tipped much more than average. When he informed us it still wasn't worth his time, I told him that for being so rude I could very well report him to 311. Verbatim he replied " Excuse me? Get the fuck out of my cab you stupid fucking bitch. It's $8 get the fuck out now." I did exactly as I said and promptly called and reported him to 311 as this is the absolute worst I have EVER been treated. If I could rate this company lower than 1 star, I absolutely would. Avoid this company, ESPECIALLY this cab, at all cost. You're better off walking. read more

Cab rating system: Crab or Fab Checker Cab: Crab. The brand is dead. Today we got into a Checker Cab with a non-matching rear wheel that was rusted out and had no wheel cover. The tire looked bald enough to pop. Glad I was going only a few blocks. read more

I made the mistake of booking Checker Cab to the airport. Here's what happened: 1. I made the reservation on Sunday night for 7:30 AM the next morning to O'hare. They knew my destination was the airport. 2. At 7:20 I received a message saying my taxi had been dispatched. 3. At 7:35 I received a call saying the taxi was 20 minutes away. I said that this would not be acceptable because it would risk missing my flight. The dispatcher said he would see if he could get something earlier, but at the latest it would be 20 minutes. 4. At 7:36 I immediately called Yellow Cab for a back-up and walked to the corner where I might hail a cab, with my apartment still in sight. 5. At 7:55 I called back wondering where my cab was. They said 15 more minutes. 6. At 8:25 I successfully hailed a cab. 7. At 8:30 both Check and Yellow Cab called saying they had arrived. I missed my 9:05 AM flight and can't get on another flight until 7:30 PM. I'm still sitting at the airport now attempting to get some work done. Had Checker given me accurate information during any step in the process I could have changed plans, taking the Blue Line or driving my own car. Since they lied to me during each call, I'm stuck at the airport for 12 hours and missing a day in the office. read more

I can't remember when I've gotten worse service!!! I called to prebook cab service for a party of 12 a month before an event. I called a week before and a day before to reconfirm. The day of the event only one of two vans showed. I had to flag cabs for the rest of the group. I called the cab company and all I got were vague excuses. An hour before we were to leave our destination to return to the hotel, I called to reconfirm the vans. At the time of our pick up - no vans. I called several times over AN HOUR and got no commitment on when a cab would arrive. Unfortunately, we were in a suburban area where there was no cab traffic for me to flag down cabs. Finally I called Flash cab who arrived in about 20 minutes. HORRIBLE SERVICE! DON'T PATRONIZE!!!! read more

I use Taxi Magic when I know I'm going to need a cab. Don't bother with these guys - I can tell you what will happen. Every time I've called, they tell me the cab will show up in 6-10 minutes. 20-25 minutes later, I inevitably have to call back wondering where the cab is. The dispatcher tries to track down the cab driver and can't find him. We're 30 minutes late for wherever we need to go, and then decide to just cancel the order, and walk out to a busy street to find a cab. Save yourself the trouble. Go with another taxi service. read more

Hot day, husband and i hopped on the cab at o'hare, and the driver had his windows down. The temperature was fine as long as the car was moving. Then half way we encountered the traffic, so we requested the a/c to be turned on. The driver goes "you really the a/c to be turned on?!" We said yes, he goes "I have diarrhea and a cold, so I can't turn on the a/c." We were like "huh?!" The he repeated again, he has diarrhea and he would not turn on the a/c. REALLY?! Haven't you heard of something called customer service? I'd never ever take a Checker cab again if that's what they are offering. And no tip for this rude driver from cab 857!!! read more

Really hate giving 1-star reviews, but what can I say? I reserved a Taxi via phone 8 hours in advance. They didn't show at the designated time. After waiting 10 minutes, I called and they said they were "having trouble finding a cab". In Chicago. Really? I'd have given them 3-stars had they called *me* in advance letting me know. read more

NEVER, EVER TAKE A RIDE IN ONE OF THEIR CABS!!! Thanks for being the cab driver from hell and a menace to society. Yes, I called 311 and complained about your crappy whip-lash driving and cutting people off, speeding, reckless driving, and attempt to run up the meter. Thanks for flooring it then slamming on the brakes every 3 seconds, my neck and body are still aching. Yes, I will include your sexist remarks toward my not knowing where I was going when I tried to direct you to a back way to my house out of the Kennedy Expressway parking lot, and then you had the audacity to argue with me until I told you I lived here and wasn't an out of towner you were trying to rip off. Thanks for trying to cuss me out in your India native tongue, funny how you shut up when I got the cab number and wrote it down to call 311 and complain which I did the second I got in the door. Your thumping and tapping of the steering wheel did not go unnoticed. I can't wait for the city to call me, I'll give them an ear full. read more

08/14/12 06:00am CHICAGO (CBS) -- "A taxicab (CHECKER CAB) was destroyed beyond recognition Tuesday morning, after it slammed into a bench (BECASUE THE CAB WAS DOING 60 DOWN MILWAUKEE AVE) and a pole at Chicago and Milwaukee avenues and killed a man waiting at a bus stop." Enough said. read more

One star only because you have to give something. Cab was 15 minutes late I missed my train blew my entire day of work and have to pay $38 extra for another ticket. I now understand why Uber is crushing cab companies. I will never ever use checker cab in Chicago again. Thanks again Checker... read more

My husband and I were driving down Michigan Ave. when we got stuck behind a stopped bus. My husband changed lanes (after checking his mirrors) and pulled in front of a speeding Checker cab. The cab driver was so angry that he not only drove around us to cut us off, but he slammed on his brakes, then pulled into the other lane while we were at a stop light and threw a rock at our car! All the while he's yelling stuff out of his window. It's a good thing our car windows were up and no-one got hurt (we had 2 small children in the backseat). Who the heck keeps rocks in their car to throw at random people?!! I called the cab company to complain but it was after business hours so I had to leave a message. Cab drivers have a difficult job, I know, but this guy was crazy. AVOID #3033!!! read more

This was the worst cab service I've ever had. The cab driver freaked out Bc his credit machine wasn't working, yelled at me and threw me out of The cab...I paid him even though I shouldn't have. I would call and complain but given the slew of 1 star reviews here I doubt they care. read more

They suck. Simple as that. The dispatch system is idiotic, making dumb excuses for their inept service. Use UBER, LYFT, ZIPCAR or anything else if you want to get where you are going. read more

SEAN who answers the phone spoke VERY aggressively me and I am a woman. I am NEVER trying to order a taxi from Checker Cab again as you employ CRIMINALS. The way Sean spoke to me was extremely disturbing. He would not take my order and I think he was most definitely on illegal substances, leading me to believe they do NOT drug test their drivers. Needless to say RUN DONT WALK from this cab company. If the owner gets this tonight I would fire Sean on the spot. I will be calling tomorrow to file a formal complaint. read more

I hope I've got the right company after seeing these other reviews it doesn't look like mine goes in line. However, I have to give a shout out to my ride home from O'Hare driver. A woman - rare-and extremely clean cab, helped me with my bag - asked my preference on which way I'd prefer to go to my home, and was very polite and a good driver. Her cab# is 1937 - short brown hair. Thank you! read more

Every single time I call for a cab i wait 20 mins minimum. Then the cab is either an hour or so late or never even shows. Tonight is my bday and im flying into miami tomorrow at 6am. I called for a cab for 5am. The lady on the phone said "if the cab isn't there at 5am call us back".... what???! if the cab isn't there??? why call ahead if the cab isn't gonna be there possibly?!!! I said, could you give me a cab number? she said NO... IF THE CAB ISN"T THERE, CALL US BACk... HAVE A GOOOOOD NIGHT... i wish i could teleport to wherever she was and smack her!!! UGH!!! read more

The cab driver we had the last time was very courteous & very caring. Seems like a lot of times that's not so with a few other ones.

Checker cab seem to hire a lot of foreigners mostly Indian or Nigerian drivers rarely do you get the eastern European drivers. These drivers are enough to make you want to wear adult diapers because you would pee on yourself from sheer nerves. I found myself having to file a complaint against yet another cab company for reckless driving. It seems as if these cab drivers are not ones to adhere to American law when it comes to driving and that we have no problem taking away privileges...the keyword is PRIVILEGES since driving is not a right. I was driving northbound on Canal Street crossing Van Buren and nearly a half block from Jackson Street when this idiot who was on the far right hand side of the street decides to merge out in traffic shooting across 3 lanes of traffic to go southbound on Canal Street nearly getting t-boned by my car and 3 other cars that were riding in the other lanes plus coming inches from getting t-boned and causing a rear-end collision by a car coming southbound on Canal and barely missing a car coming out of a parking structure who slammed on the brakes to avoid hitting the cab. It was a checker cab that was one of those goofy Scion box type cars. I didnt get a full look at the driver's face, but I got a seconds fast glance and the driver was either Indian or Nigerian. It's amazing how foreigners drive the way they do and not be banned from driving cabs in the city of Chicago. It's important that if you're seeing a cab driving reckless whether you're a pedestrian, driver in another car, or passenger in a cab report their actions to the city and the cab affiliation themselves. This is something that shouldnt be tolerated because it's a safety issue when cab drivers are totally oblivious to other cars and even people on the street. read more

Horrible Horrible Horrible Horrible !! Can't say it enough! Unprofessional drivers (especially cab #3040 who had blood shot eyes, smelled like weed and alcohol), broken credit card machines and charged me $140 for a $10 cab ride. When I called, agents kept transferring me to their "manager" who is often m.i.a. Ridiculous service! Never ever again!!!!! read more

On Monday May 18th, 2015 - my friends and I (professional 40+ year olds) waved down Checker Cab number 3579 at 160 N. Franklin in front of Tradition. The time was around 7:15 PM. Once we entered the cab, and informed the driver that we had three local stops (all heading north, the farthest being Irving Park Road off the lake front). The driver informed us that he would have to restart the meter for each leg of the trip in order to obtain the additional surcharge. I had him drop us off at north of Merchandise mart so we can catch another cab. A 311 complaint has been created SR#15-02092133. Be on the lookout for this nonsense..... read more

Absolutely terrible. They charge you for every 1/10th of a mile at 25 cents. If you drive 2 miles you will pay 10 dollars. 4 dollars default plus a 2 dollar fee for every passenger and a lot more for every mile. Never use this nervous. Walk home. It is worth it over this service. read more

If I could give half a star I would. I ordered a cab for a guest in my home. It was ordered at 11.45 pm Fri.,06 for a 4:30 am pick up to Chicago O'Hare. At 4:15 we received a call, automated, that there were no cabs available. Were we interested in waiting for the next car in an hour? Hardly. Luckily we punted & made new arrangements. I will never call Checkered Cab again & plan to tell anyone who wants to listen. The 1/2 star is for the fact that they called, & weren't a total NO SHOW. read more

I flagged down a cab today and told the driver my destination. First thing he says is "Huh?" After repeating myself, he tells me I'm on the wrong side of the street and he doesn't want to get ticketed for turning around. Ever heard of going around the block? I asked him if he could do just that, and he flat out told me no. So rude! Next time I'm using Uber. read more

Sucks. I reserved this cab online 4 days prior. Literally 5 minutes before it was to arrive I received a call from the automated system telling me that there are no cabs in my area. I called and spoke to a live person and got nowhere. I was headed to the airport to catch a flight so instead of waiting I drove and parked. Do not use this company or use their online reservation. It's useless. read more

i will start by saying wednesday, 11/25/2015, at 830a will be the LAST time i use checker cab; i've used them in the past and never had a problem with them; i called them wednesday to take me a short distance from a rental company on wabash to a car repair facility still on wabash; the dispatch worked fine; the problem started when they sent the most rude, vile, disrespectful, unappreciative, unprofessional cab driver i have ever encountered in my whole life; he spoke to me terribly and refused to let me enter a cab with a purse, a computer bag, a sweater and an 11 lb terrier; i cannot impress upon anyone the rudeness and unprofessionalism of this driver; while this cab driver was yelling at me i called his dispatch back and they informed me that i neglected to tell them i had a dog with me and they would send him a message to let me in the cab with the dog sitting in my lap; at this point, i would not risk my life with this angry, aggressive driver; no telling what would have happened to me if i actually got in the cab; they dispatcher sent that driver away and informed me they would send another one but that driver took too long so i walked to the repair facility; my family and friends had just recommended that i try uber but i tried to go the conventional route; needless to say, i will be using other means of transportation and NEVER checker cab again read more

I needed a cab when i arrived at Midway Airport Tuesday morning. A CHECKER CAB was flagged down for me . I told the driver that I was going to the westside of town . He could have taken Cicero ,or jumped on 55 South . OH NO !! He got on at 55N going toward downtown. I told him -- You are going the wrong way , where are you going. He said " he was taking 55N to the Eisenhower because it was faster . So taking me out of the way would have been faster? I asked him to turn around ,he said he would turn off the meter & i just pay the flat rate of $35.00 . Now it only cost me $22.00 to get to Midway . After he turned around and i finally got home it costed me $29.25 , which was still to much money .I told him I didn't think Ishould pay that much because he took me out of the way ,and gave him $25.00 and told him I was going to report him . His respone was okay whatever you are wasting my time . Yes he was a Nigerian driver & he tryed to rip me off!!! I will never get into a CECKER CAB AGAIN !!!! read more