I was having my kitchen replaced and had to demolish the wallboard so the electrician could rewire…read moreit. After the rewiring, I needed a professional to replace the drywall and tape it off. I got a few estimates and also found that some contractors were very expensive and or could not fit me into their schedule. John was excellent. He came over and gave me a very reasonable estimate. He told me to call him after the electrician was finished with the roughing in of the wires. He also asked when I expected the cabinet installation and I mentioned that I wanted to paint before that step. He fit me into his schedule, kept in constant communication, and worked very well with my electrician. I am very pleased with his work and would definitely hire him again. The job was executed perfectly, on schedule, and professionally.

I worked with Nurzia construction more than 7 years ago I…read morewas referred to them by my mold remediation person and the minute I contacted them they were on the job Every service needed was done with respect and quality. When I sold my home, the quality was reflected as value in the sale of my home Thank you for everything

My house had tremendous water damage and an entire bathroom and part of the adjoining bedroom…read moreneeded to be gutted and re-built. It was made worse when a dangerous type of mold was found once we got down to the studs. Nurzia was AMAZING! From CJ helping me navigate the horrible and confusing world of my insurance company, to Rob PM'ing the job beyond every expectation, to the team going above and beyond anything I'd ever experienced before, Nurzia was there and they were on top of it. The only thing worse than renovating is repairing/restoration, and if I ever (hopefully not) have to do one of them again, I would be thrilled to have Nurzia take the helm. I really can't say enough good things about them. They were recommended to me as one of my insurer's top accredited contractors (a heavy bar to pass in any/all states), and I am so so happy to have worked with them.

Super professional company. They return calls, come on time and did the extra bit to shape…read moreshoulders of my new asphalt driveway. I obtained 2 estimates which were the same price. A friend whose advice I respect said "You can use the other guys, but Kowal's job will look much better in the end." My astute friend was correct.

A very professional group of workers. They did an outstanding job replacing our 60 year old…read moredriveway. The pavement is beautiful now.

In April I called for an estimate, Andrew was fantastic. He was available for all my questions and…read moreshowed he was invested. I went with a different contractor for pricing and warranty reasons. I reached out again the end of June to see if they would like to take a job for gutters and a new shed roof. I have called three times, waiting for someone to call back to set up an estimate. The third call, I even said - if you aren't going to entertain the job just tell me. I was promised a call by the afternoon. Nothing.

We had our single family home roof replaced last year by Luna. The price was fair, and the work was…read moredone in a single day of about 12 hours by Luna's crew which had to be about a dozen workers. The surrounding land, decks, and outdoor plants were protected by tarps and magnetic rollers were used to pick up any stray nails that might have missed capture. Very happy with the results and the quality of workmanship and the GAF roof tiles themselves.

Erick did the roof inspection with video and explained what was going on with my roof in detail. My…read moreroof shingles were separating and he showed me where the water was getting in and all the black mold in my attic. I was given 3 estimates with different grade materials. Once Louis and his team started the job, they were extremely punctual and thorough and cleaned up so you never knew there was construction on the property. I love my new roof and would highly recommend them.

Good luck getting this company to respond or to show up when promised. I spent 3 weeks begging for…read morean estimate until I found another company that was much more responsible and reliable. I originally called and left a voicemail to set up an appointment for an estimate to get some work done to my siding and attic. Originally, they were very responsive (hence 2 stars instead of 1 star). When I left work and checked my phone, I had multiple missed calls and text messages from them. I texted back the next morning. This is where it became like pulling teeth to make an appointment. No arranging an appointment. They simply said they'd "stop by" the next day. Unfortunately, I have a job so I can't sit home all day. I went to work, came home, and checked my cameras -- They never showed up. I called and left more voicemails. I even tried messaging them thru Yelp. Around 2 weeks later, they texted and said they'd "stop by" tomorrow and look at the job. I sat home waiting. Once again, nobody came. I tried calling. No answer. I got tired of begging. I hired someone else who appreciated the business. If they can't even show up as promised (twice) to give an estimate, I'd hate to see how often they forget to show up after they start a job.

I started looking for a privacy fence for my yard last year 2024. I received two quotes, one from a…read morecompany in Rockland whom I had used before. I then contacted Bilt Well (Monroe NY) as I pass them daily in my travels. A small unassuming office with fences around the building. I called and Lou came by and chatted with me about the fence, what I wanted and realistically what I could have. He gave me an estimate for the work then left. Life got in the way, fence was put on hold. This Spring 2025 the fence was top of the list. I had the property surveyed (as suggested), then called back to Bilt Well. They remembered me, Lou came out and we chatted a bit about the fence, height, length, purpose etc. Got a permit, put down my deposit, Bilt Well ordered the supplies, two weeks later, they said 7.30AM. And! 7.30AM it was (perfect). The guys installed the fence in ONE DAY (outstanding). No issues except for me asking a pleather of questions as they worked. They were patient answered all questioned clearly (customer service). I realized while they were installing the fence that it is a LOT of WORK! There were some rocks, then there were some boulders! Bushes Trees! They sailed through it all (professionals). The fence was completed around noonish, they cleaned up (neat and organized) and wished me well. They are courteous, professional, warm and engaging, honest all those things you want in a contractor and hope for. The fence looks like it has always been there PRICELESS! Would I recommend them again, Yes. Asked to have some additional work done to extend the fence. Thank you Bilt Well for my privacy fence and peace of mind!!!

In early 2016, I hired Bilt-Well to put up a fence around my backyard. They did a great job - they…read moredid exactly what they said, when they said - at a reasonable price. I would definitely use them again.

James Whelan of Clare Home Improvement is a true godsend…read more As a first time homeowner, I called about a dozen or so local and nearby contractors for an estimate to jack up the front porch and replace the footings. It became one big headache after another. Contractors were either charging an arm and a leg or alternatively wouldn't take on the "difficult" job. Most made me feel like they were taking advantage with the price. I called James Whelan one afternoon and he was able to meet at my house that evening even though it was a 45 minute drive from where he lives. He was friendly, knowledgeable and able to communicate the scope of the job in a way that wasn't condescending or curt. Although he humorously described the toughness of the job as "not HGTV," he put me at ease with his personality and openness. Although a family emergency postponed the start date, once the work began - it barely took him and his crew a week to complete. He is such a hard worker. Even the neighbors were impressed! At our first meeting, I had a gut feeling about Mr. Whelan and immediately trusted his craftsmanship and years of experience. I really look forward to using James and only him on more upcoming projects.

We did two projects, one an interior repair, second an exterior project…read more First one went well so we figure, no brainer who we'd use. You can't let this contractor do his own thing. You need to watch his workers so they dont cut corners that are expensive later to fix. You need to get the agreement in writing, otherwise promised work will be forgotten and you will have no recourse a year later when the cut corners finally reveal themselves. No matter how much they come with a sob story, stick to half on deposit and not another cent until the project is complete and a punch list is done. This is a business transaction and his employees financial woes are not your problem. I should have trusted my gut when the siding guy was working alone and using nails, now Im having someone come by to quote how much its going to cost to tear down everything and redo it. Appears they have the skill to do great small interior projects, but cant manage employees to do anything larger. But the one big thing, get a written contract or plan on paying someone else to fix problems later.

I have been working with Merrill Paving for the maintenance and seal coating of my large driveway…read morein Modena, NY for a number of years now. Exemplary work and attention to detail and always very consultative with us for best driveway maintenance and life. I highly recommend this outfit and various folks in my neighborhood are regular customers as well.

I called for an estimate prior to Memorial Day. Walt came out the Tuesday after to work on an…read moreestimate to replace/overlay my drive and sealcoat a second house I had down the road. I was told that I would get an estimate within a week. It was a pleasant meeting. Two weeks later I had to initiate a call to the business to see where my the estimate was. I was told Walt would get back to me according to his wife. I subsequently called two times after that and left a message asking for the same. No response. Not sure why I was not given an estimate or the courtesy of a return call if it were a job that he could not do. I see all the 5-star ratings. But I had to write this to share the poor customer service I received...and wondering if others had the same.