Called when my sink drain cracked and spoke with a friendly woman. Said I could text photos to…read morethem to hand over to the manager to review and he would call. I sent the images, waited for a call. I had to reach out to hear back. The manager called and asked us to remove some of the wall to get better pictures. We did so, tearing some of the wall out to get the requested images. I sent them and we never heard back. Not even to let us know they wouldn't be able to help us.

Charles and Reefd were very kind and solved my blocked line problem in no time . Will use your…read morecompany again in the future and will recommend to my friends. Thanks again Carl Collier

After bringing two plumbers past to confirm your work, there wasn't a leak at all. The drip in the…read morekitchen below came from a cheap shower curtain. It allowed water to collect on the bathroom floor, which eventually followed the lowest path on the floor to the floor exhaust vent and wall trim. Your plumber misdiagnosed by stating the sink drain had splinters and needed replaced. He came a 2nd time to misdiagnose again by saying the shower floor wasn't installed correctly. Almost $2,000 later an experienced plumber fixed the issue with two tubes of waterproof caulking. You guys did a terrible job and owe me a refund. I've called a few times with no response. This review will go out on as many platforms as possible to keep homeowners and property owners like myself from experiencing terrible service and overpriced work done for absolutely no reason!!! You could've easliy resolved this by returning my calls and accepting fault, but weeks later and nothing.

They are reprehensible. I called their so called #24/7 emergency service" line. I had the gas…read morecompany at my home and had the gas turned off due to furnace issues. I called them at 11:21 pm on the emergency number and left a message . The temperature in my home is 53 degrees right now. I left a message that I have no heat. They left a message at 8:30 am the next day. This was Sunday morning and they would schedule for Tuesday! The "emergency " fee would be $299.00. This is a fantastic way to treat senior citizens. My son has a disability as well. I thought there are protections. Fortunately we have space heaters. We are past customers of Mitchell. I will never use or recommend these uncaring, money grubbing unprofessionals. There are plenty more where they come from. I hope they feel good about themselves. This is one for the PA AG. I wish I could select zero for a rating.

I'm surprised to see so many negative reviews because we have used Brett's several times and never…read morehad anything but positive experiences. In fact, one time we called him about an issue and instead of trying to get us to pay him quite a bit for a service, he told us we would be better off purchasing a certain thing and doing the repair on our own. I really appreciated that because many businesses try to up sell you at every opportunity. I find his pricing to be very reasonable and his work is always quality. He is really responsive when you call for appointments and can usually fit you in fairly quickly. His work was efficient and he made sure that everything he brought in used and the area he worked in were spotless before he left. We have had zero issues with any of the work he has done for us. I highly recommend him if you need a plumber in the Monroeville area/

Brett charged $807 in Monroeville, PA, to install a piece of crap $99 Home Depot special, American…read moreStandard toilet, and it wouldn't flush. He adjusted it, but it never worked. Months of a no flush toilet. When I balked at the high cost of the toilet installation (It's WAY out of range), Brett told me if I couldn't afford it, then that's when I should sell my blood plasma. A plumber telling a customer to sell her blood to afford his cheap nonworking toilet. Let that flush through your mind before you call Brett. Recently, after many months, I finally replaced it. A Gerber toilet. Strong. Flushes every time. Aren't toilets supposed to do that? It cost half of what Brett charged. A Gerber is more expensive than an American Standard. How is that possible? It's possible when a service provider cares about customers, is honest, and kind, and won't look for an opportunity to take advantage of someone who can least afford to be taken advantage of. $807 for a faulty toilet. And an abominable insulting plumber.

Terry's Plumbing has been in business for over 40 years, and its plumbers perform the following…read moreservices: general plumbing, bathroom remodeling, sewer replacement and repair, and pipe excavation. I had a leaking pipe in my garage ceiling, and my usual plumber was not available, so I called Terry's Plumbing. A courteous woman answered the phone and set up an appointment for 10 AM to 2 PM later in the day. That time came and went, and no plumber had arrived, so I called again, and the woman told me that the plumber was on his way. The plumber arrived and spoke courteously with me, and he even interacted nicely with my dog. He cut a hole in the drywall in my garage ceiling. He initially said that he could not find the pinhole leak in my copper pipe because it might have sealed itself with calcium, but then he said that he found it, and he replaced about two feet of the pipe. The cost was $90 plus whatever it cost to fix the leak, for a total of $240. He wrote my credit card number, expiration date, and authorization code on a paper invoice to bill later. Unfortunately, water continued to drip from the ceiling. The plumber had told me that the ceiling would be wet and take days to dry, so I waited until later in the week to call about the continued dripping. The receptionist said that if the leak was related to the call earlier in the week, then they would not charge me a service fee. There would be a service fee only if the problem was new. The same plumber returned, and he cut away more drywall and replaced a section of pipe that was near the previously replaced pipe. He did NOT charge me again. I deducted one star from my review because the leak was not fixed during the first visit and because the plumber got wet drywall all over my ladder and garage floor. However, I would consider hiring them again, and I even discussed PEX with them. Tip: Check their website for coupons.

Terry just saved us a lot of money! We had what we thought was a minor clog in the drain, but the…read moreplumber we originally called couldn't figure out where the clog was or if this was even the problem. So, he decided we should jackhammer the floor. I decided to get a second opinion. Enter Terry's Plumbing. Terry arrived the same day we called, diagnosed the problem right away, and then fixed the problem right away. And, it turned out to be a simple fix. It turned out to be a clogged drain. Which is the reason behind this five star review.

Randy and Tony are excellent! Very knowledgeable and super nice and honest. We highly recommend…read morethem. Very responsive too, we called in an emergency and they came right over!

Lance from Kossman Plumbing did in awesome job in repairing a radon pipe that was leaking water in…read moremy attic. Within minutes he diagnosed the problem and had the repair finished in no time. He arrived for the repairs within 5 minutes of when he told me that he would be at my house. Exceptional job! Thanks again!

Showed up promptly the first time, and unclogged driveway drain for $250. He was missing a cap for…read morethe pipe, and said he would return the next day at 11:AM to both install the cap, and unclog all interior drains. They did not show up. I could not reach them by phone. When I finally got through, they asked to reschedule for the following day. They did not show up again. They did NOT provide me a receipt. Said they would email me one, and did not. I called twice about it, and got nothing. Looks like they are prompt to respond to emergencies where they can likely price gouge, and have no intention of honoring appointments or performing non-emergency work where they can't price gouge. Do not recommend.

Kudos to Bob, Jason and the crew who saved me from a $13,000 sewer repair bill…read more I had a less than reputable estimate from a company on a Sunday afternoon after our sewer backed up. They used a camera in the line and told us that there were two areas that needed replaced and pressured me to sign for an emergency repair which included a water way. On Monday, my insurance company recommended that Precision Plumbing take a look too, they saw no breaks and took the time to do it a second time to explain their findings to me. The culprit was a root or branch in the line which caused the damage and it was covered by insurance. It was fixed Tuesday morning! They were very professional, honest and caring. The owners also stopped by to reassure me that the problems I was led to believe existed were not present, ran the camera again and were very helpful. Thanks again for everything!

I had found a small leak in my basement pipes, which were in pretty rough shape to begin with, on a…read moreweekend. Thinking it wouldn't be anything too crazy, I looked online for a company with good reviews and found Cheddar's. The online appointment booking was very convenient, and I was able to book an appointment for first thing Monday morning. Nick was communicative prior to the appointment and Joe arrived promptly at the appointment time. Cheddar's was able to diagnose that it was a much larger problem than a small basement leak, involving needing part of the original stack replaced. Nick patiently walked me through what he thought the issue was, recommended a company to come in to reveal access to the pipes and dry out the leak area. The whole process was a pretty big deal, especially since it's the first time I had to deal with something like this. Nick was so transparent, patient in explaining everything, committed to helping me fix everything quickly, communicated between multiple parties, and just was so empathetic to the problem and disruption it caused, that he even ended up talking me off the ledge multiple times. This was way above and beyond in regards to customer service. After everything was able to be accessed Nick, Joe and team efficiently worked, in one day, to update everything that needed done, walked me through everything they did at the end and demonstrated there were no leaks. I'm just so thankful they were the company I called because they were able to confidently handle all the issues while truly understanding the plight of the homeowner. I plan to use them on any plumbing issues in the future and will recommend them to my friends and family. They were truly great to work with. Thanks Cheddar's Plumbing!

Contacted Nick Sunday due to an issue with our kitchen sink not draining properly. He made it out…read moreMonday afternoon and fixed the issue very quick. Very happy with how fast he was able to respond, schedule and fix our problem so we had a functioning kitchen sink again. He also lets you know via text when he is coming and sends an invoice/receipt immediately after the service is complete.

Almost got ran over by their plumbing van while almost done crossing the street. The man driving…read moreeven floored it to let me know how big of a hurry he was in. Does not speak well for their quality, but maybe they have speedy service.

These guys are great. I use them for any plumbing needs. Last year I used them to plumb a few gas…read morelines under my deck and it makes life so much easier for the gas grill and fire pit.