Fair - helpful - but experts - only set ice station in holland that has earned my trust.read more

They listen to concerns and made adjustments! Answered questions on possible future issues. An…read moreexcellent shop to do your repairs.

Ever since I have lived in Holland (5.5 years at the time of this review) I have taken all my cars…read moreto Sybesmas. I find that they are fair and quick. They specialize in European models, so if you happen to drive one then this is where you need to be. However, during my time here I've had 4 vehicles, 1 American, and 3 Japanese and I've been nothing but content with their work. Now that I've acquired more tools I do the smaller things on my own, but my bigger projects I reserve for them. They are a little out of the way, but I appreciate the "small town" feel they posses.

Great service reasonable prices and convenient location…read more Highly recommend this service

Tried this shop because a good coupon came in the mail! It was just an oil change, but quick,…read moreefficient service and friendly staff. Really close to home, glad to discover it.

my vehicle needed multiple repairs and I needed to leave town in 2 days. They were able to have the…read morework completed quickly and on time for my departure .

Observed first hand the repairs performed, clearly they don't have a clue what they are doing…read more Boast things they are not, make claims they shouldn't be. Set vehicles up to come back sooner.

So I take off in my 1998 Ford Ranger the other day and turned on the 4 wheel drive and instead of…read morecoming on the indicator light just blinked. I didn't want to work on it in the cold so I call Maplewood. They say fine bring it in. I go a little further and see my turn signals are out, 4 way works but no blinkers. I call Maplewood back and add in the turn signals don't work either. I get home and think maybe I turn the truck back on and it will just work this time. Turn the key and the dash goes black it reset the clock and radio stations. I call Maplewood back and happily add in that trying to start it shorted out the ignition switch indicating according to Google that the problem with my truck systems is failed power distribution per the ignition switch. When I dropped it off I told them if the ignition cylinder was bad too please don't upgrade it to a chip key hopefully it's just the switch (yes I told them that). They parked it for me in the place they put vehicles that may not start because of the failing ignition switch. So the Next day Jeff over there calls me and says they have been tearing into the 4 wheel drive and it's $650 to fix it and $375 for a new turn signal lever. I ask him why didn't they start by changing the ignition switch as it's very likely to be the cause of all 3 problems since they happened all at once. Jeff said they were unable to duplicate the ignition problem but did have solutions for the other 2 problems but the 4 wheel drive may not work because it has a GEM in it that can't be replaced if it is bad. I asked Jeff if they saw the clock wrong and radio presets gone asking him wouldn't I have to unhook the battery cable for it to be like that. So Jeff says "I don't know that you didn't", and I have no idea what he meant by saying that. I told him I just want an ignition switch no work on the 4 wheel drive and no work on the turn signals, please just change out the ignition switch. Jeff put me on hold for several minutes then told me come get my truck Maplewood wasn't interested in fixing it for me. I went and got my truck, stopped at AutoZone on the way home and got an ignition switch for $25, watched a YouTube video and put the ignition switch into the truck. Then I put back the fuse, wire nutted the leads Maplewood left hanging from the transfer case back together and the ignition, turn signals, and 4 wheel drive all function perfectly. I saved over $1000 by getting kicked out of Maplewood with my truck. Response from the owner: Thank you for your review Reginald. I appreciate your feedback. We chose to no longer provide service for you due to you yelling at Jeff. As we try to provide quality and honest service we quickly discovered that you did not want to hear us out. Once we discovered that we are unable to earn your trust it became beneficial for both parties to step away. I hope you are able to find a repair facility that can better serve your needs and earn your trust. And now the owner of Maplewood Auto has added his peace. Because I'm an Army combat sergeant having been deployed to Afghanistan I am both used to accountability and being sensitive to the way I'm responding to stressful situations. Jeff called me and I tried talking him into leaving my transfer case and turn signals alone and just fix the ignition for more than 5 minutes and hung up with Jeff spending over $1000 on repairs my truck didn't need. So I called out to God in prayer asking for help because I don't have $1000 to spend on repairs my truck doesn't need and I did want the ignition switch that the truck did need. I thought God wanted me to call Jeff back and work on convincing him to make the correct repair again. I didn't mean to raise my voice I was very frustrated with Jeff refusing to help me. Now I do feel justified in saying that if Maplewood is going to let Jeff Overcharge combat veterans by $1000 a pop he my need a little thicker skin, some sergeants may have even started swearing at him over that kind of money. I feel overall blessed by God that I was able to fix it myself for $25 and was delivered from having to spend over $1000 on unnecessary repairs. Justify your employees actions ever how you like, but making them accountable for losing customers through conduct that appears either criminal or incompetent would be much more beneficial to your business serving the community. Pray for me so I can know better what to do next time I feel trapped in by someone selling me something I know I don't need.

...The BEST in Holland.Great work,very trustworthy…read more... Always makes it right no matter what !!. Been going there for years.Highly recommended..

I was heading back to the Detroit area when my wife and I started experiencing a heavy vibration…read more We looked up nearby auto repair locations and saw Ottawa Ave Auto Repair had a 4.9 rating, so we went there. Even though they had a full schedule, they empathized with us for being on the road. They looked at it immediately and within a 1/2 hour had removed the snow and ice that was packed in one of the wheels, as well as noticed a partially bent rim and moved it to the back. He told me what went wrong and the handed me the keys. I asked how much I owed and he told me to have a great trip back. These people were kind, generous, and great at what they do. My wife and I were left feeling extremely grateful.

They were very helpful and informative about what needed done and what could wait. They also ended…read moreup coming in under the original quote for my repairs.

From the owner: Welcome to Bill's Automotive!…read more Since 1965, Bill's Automotive has been the premier auto repair shop in Holland. We are a family-owned and -operated business with over 30 years of experience. Our friendly and professional staff works to provide quality services at reasonable prices. At Bill's Automotive, we repair and maintain your car from bumper to bumper. We offer brake, air conditioning, engine, and exhaust repair; oil changes; computer diagnostics; power steering systems; preventative maintenance; ball joints; shocks; struts; check engine light services; mufflers; starters; alternators; and much more. Give us a call today or check out our website for more information.

Paul and team are great! Although unfortunately we were unable to use their service (as my issue…read morewas very niche / apparently needs to be addressed by the dealership), Paul had exceptional customer service over the phone and walked through what the approach would be, some issues that could arise, and gave his recommendation for how to best resolve. As someone who moved here from Chicago, it was refreshing to have that hospitality, honesty, and integrity all over the phone while saving a trip in. I highly recommend Dashmasters and we will be using them for our automotive needs in the future. Thank you Paul!

Very good service, and friendly owners! I was on my way to Saugatuck when an unusual noise came…read morefrom my rear tires. I called in and they were able to check and fix my car immediately. 10/10 recommended!

Scott did a great job helping me with my wiper blades. Excellent customer service. Heyread more

I don't want to make this a review that hurts James Street Auto or their future business, because…read moreChad was very nice in interactions. However, I can't say I was totally satisfied with the outcome of my two trips to James Street Auto. On the first trip, I had a tie rod fail on me. I had it towed to James Street after a fair quote on price and timeline. I realize Chad does't have a huge staff and he's basically running the place on his own, but he did not keep me informed throughout the process very well. It took about a week and a half, which was much longer than he had said in our first conversation. The work seemed good and the price was VERY fair. Despite the timing, I was happy. He warned me my ball joints had some movement but he wouldn't worry about them right now. He failed to have the wheels aligned correctly the first time due to this. As I left, that same day my alternator failed. I needed up replacing this myself to avoid further cost. I chalked it up to coincidence. Then about a month or two later, a ball joint failed. Chad had warned me, so I wasn't too surprised. I had my car towed to James Street Auto again. This time the quotes for parts were just as fair as the first time. However, the labor was much higher. He replaced all of the ball joints and a sleeve on a tie rod that had been damaged in the process. Again, communication was poor. To get updates, I was forced to call and ask. My car was there for over two weeks. As he got the wheels aligned this time, a coolant hose blew out of the intake and sprayed coolant everywhere. (again, this was when they still had the car). To replace the intake he quoted me at $400 for the part (I searched the same brand and kit he mentioned and it retailed for $150) and 5 hours of labor but he also said he could try to epoxy the hose back for just an hours labor and it may hold. If not, we would just have to pay to replace the intake. I had him try the epoxy. I picked up the car and drove it away and it was running poorly. It was missing as I drove. I took it to an out of town mechanic I used all the time when I lived further north. They found the intake was still leaking, so the epoxy had not held. They replaced the intake for the cost of the part (150) and 2 hours of labor. A fraction of what I was quoted at james street. As for the "missing" on the engine, the epoxy had leaked into where the spark plugs are housed, so I had to have all the caps replaced. It's all a very unfortunate situation. Chad was very nice, but I never left his shop without having further problems - yes, my car has over 150,000 miles, but I've had much better experience elsewhere. He is very fair on pricing parts, but the labor seems to be quoted high.

This is the first time with Go Auto. My Jeep needed new brakes. So I called Jon at Go Auto. He said…read morethat they are about a four to five-day wait. But if I would drop off the Jeep the next day he could at best give me an estimate of the cost. So I did and he called me that day and told me the cost and that he would fit it in since it was not a big job that he could have it done by the end of the day. Well, he had it done by the next morning at 9:am!! WOW! Now that is GREAT!! CUSTOMER SERVICE!! I am telling all of my family and friends!! about this great auto repair place. Jon and Jeremy are GREAT guys! I LOVE THESE GUYS!!!

From the owner: Services Alternators & Electrical, Auto Radiator Repair,…read moreAuto Repair, Auto Tune-Up Service, Batteries & Replacements, Brake Pads & Rotors, Car Battery Installation, Check Engine Light Diagnosis, Electrical Repair, Emissions Inspection, Engine Service & Repair, Fuel System Servicing, Full-Service Auto Mechanic, Oil Change Services, Safety Inspection, Steering & Suspension, Tire Replacement Locations Notes Just down the street from Simpatico Coffee Joint! Description Welcome to Go Auto, your premier destination for top-quality auto repair services in Holland, MI, and the greater surrounding area. Established with a commitment to excellence, Go Auto is your go-to shop for all your automotive needs. Specializing in auto body repairs, our certified technicians also offer a wide range of services including auto tune-ups, oil changes, emissions inspections, electrical repairs, safety inspections, and full-service auto mechanic work. Trust in Go Auto for reliable, efficient, and affordable solutions to keep your vehicle running smoothly.

Holland Imports has been taking care of my cars for twenty years. They are 100% trustworthy,…read moreskilled, efficient. I am so grateful to have this car shop!!

God send... They fixed my Audi Q7 Exhaust for under $1000. my next lowest quote was $4000! and the…read morehighest was $6000!! They knew what I was quoted and didn't take advantage as they could have if they didn't have the integrity they have! Love them!!